Sr. Onsite Print Specialist

Ricoh USA, Inc.; Bloomfield (CT); On-site; USD 40,000 - 56,000; Full time

Job summary

Ricoh USA, Inc. seeks a Senior Onsite Print Specialist to support daily print production, document services, and office operations at a client site. The role is hands-on, requiring comfort with production equipment and a strong customer-service approach.

You will operate printers and finishing equipment, ensure quality, manage materials, and assist with office services, aiming for reliable, top-notch documents and presentations daily.

Qualifications

• High school diploma or GED required.
• 1+ year experience in print production or related field.
• Strong customer service and communication skills.
• Basic computer skills including MS Office.

Responsibilities

• Operate high-volume digital printers, copiers, scanners, and finishing equipment.
• Produce, bind, and deliver professional documents and presentations.
• Perform quality checks and basic troubleshooting on print equipment.
• Manage shipping, receiving, and distribution of materials and supplies.
• Respond to customer requests and provide outstanding service.
• Support meeting room setups and general office services as needed.
• Maintain production records, supply inventories, and job tracking logs.
• Coordinate service requests and elevate equipment issues when necessary.

Skills

Customer service

Communication

Multitasking

Independent work

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Senior Onsite Print Specialist

Position Overview

We're seeking a customer-focused Sr. Onsite Print Specialist to support daily print production, document services, and office operations at a client site. This is a hands‑on role ideal for someone who enjoys working with printing technology, providing excellent customer service, and delivering high‑quality finished products in a fast‑paced environment.

Position Description

• Operate high-volume digital printers, copiers, scanners, and finishing equipment
• Produce, bind, and deliver professional documents and presentations
• Perform quality checks and basic troubleshooting on print equipment
• Manage shipping, receiving, and distribution of materials and supplies
• Respond to customer requests and provide outstanding service
• Support meeting room setups and general office services as needed
• Maintain production records, supply inventories, and job tracking logs
• Coordinate service requests and elevate equipment issues when necessary

Requirements

• High school diploma or GED
• 1+ year of experience in print production, copy center, reprographics, office services, or a related environment
• Strong customer service and communication skills
• Basic computer proficiency, including Microsoft Office
• Ability to prioritize multiple tasks and work independently
• Experience with printing, scanning, binding, shipping, or mail operations preferred

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 50 pounds
• Comfortable working around production equipment and moving between work areas as needed

Why Join Us?

• Stable, full‑time opportunity
• Work with leading print and document technologies
• Diverse responsibilities that keep each day engaging
• Opportunity to develop technical, customer service, and operations expertise
• Collaborative, customer‑focused work environment

About Us

Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose‑driven and passionate team, come create with us, and help drive our high‑performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.