Sr Office Administrator

FedEx Group; City of Syracuse (NY); On-site; Full time

Job summary

FedEx Group is seeking an Office Administrator II in Syracuse, NY. This role requires significant clerical support experience along with strong organizational, communication, and customer service skills. The candidate will manage various administrative tasks in a fast-paced environment, ensuring professionalism and efficiency.

Benefits

Equal Opportunity Employer

Reasonable accommodations for disabilities

Qualifications

• Five years experience in clerical support and two years as Office Administrator II or equivalent.
• Ability to mentor and coach others.
• Proficiency in Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support and act as a knowledge resource.
• Respond to customer requests professionally and effectively.
• Follow detailed instructions to maintain accurate workflow.

Skills

Customer service

Organization

Time management

Communication

Data entry

Microsoft Office software

Education

High school diploma or GED

Job description

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Five (5) years experience required in clerical support or related area; two(2) of those years as an Office Administrator II or equivalent administrative experience supporting a manager-level or district staff position.

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
• Ability to mentor, coach and act as a knowledge resource to other employees.
• Knowledge of concepts, practices, policies and procedures related to FedEx operation.
Job Conditions

Preferred Qualifications:

Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunityincludes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: $18.05 - $28.15 per hour

Additional Details:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)