Sr. O&M Network Engineer

Via Logic LLC; Leominster (MA); On-site; USD 89,000 - 163,000; Full time

Job summary

An established industry player is seeking a Tier III O&M Network Engineer to support their diverse network infrastructure. In this pivotal role, you will troubleshoot and implement routing solutions across various technologies, ensuring optimal network performance. You will collaborate with IT teams, leverage advanced monitoring tools, and engage in problem management to enhance connectivity and resolve issues. This position offers a unique opportunity to work with cutting-edge technologies in a dynamic environment, making a significant impact on the company's operational excellence and customer satisfaction.

Qualifications

• 16 years of experience with a combination of work history and education.
• Experience with configuring and troubleshooting Juniper and Cisco routers.

Responsibilities

• Provide Tier III O&M support for Juniper and Cisco routers.
• Conduct root cause analysis of recurring network issues.

Skills

Troubleshooting network issues

Routing protocols (OSPF, BGP, MPLS)

Juniper and Cisco routers

Network Address Translation (NAT)

Service Now or similar ITSM products

Verbal and written communication skills

Education

Bachelor's degree

Master's degree

Doctorate

Tools

MS Office (Word, Excel, PowerPoint, Visio)

Monitoring tools

Job description

The Digital Modernization Sector at Leidos is seeking aTier III O&M Network Engineer to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors.

The job duties of Tier III O&M Network Engineer are as follows:

• Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
• Troubleshooting network issues related to connectivity, latency, asymmetric routing.
• Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
• Support technical exchange meetings to help resolve other ISP and application owner issues.
• Support problem management to conduct root cause analysis of recurring issues.
• Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
• Collaborate with IT staff on projects and initiatives.
• Work with corresponding technical support teams as required to resolve network traffic concerns.
• Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues.
• Candidate will be on call after hours on a rotational basis.
• Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus.

Requirements

• Required Clearance: TS/SCI and Poly
• Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
• Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.
• Experience with configuring and troubleshooting Juniper and Cisco routers and switches.
• Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS.
• Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.
• Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.
• Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training.
• Working knowledge of Service Now or similar IT Service Management (ITSM) products.
• Superior verbal and written communication skills.
• Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.

Original Posting:
February 27, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $89,700.00 - $162,150.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.