Sr. Network Infrastructure Technician

Sms-Data-Products-Group,-Inc; Battle Creek (MI); On-site; USD 90,000 - 125,000; Full time

Job summary

SMS DATA PRODUCTS GROUP, INC is seeking a Sr. Telecommunications Specialist to support BIM contract on site at the Air National Guard location. The role provides on-site Tier 2 support augmenting CS personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

SMS has a long history since 1976 of modernizing legacy IT for federal agencies. This temporary position is 9-12 months, offering opportunities to engage with DoD security standards and cross-functional teams.

Qualifications

• Minimum 7 years of experience in telecommunications systems or related field.
• On-site, BS or equivalent experience may be considered in lieu of degree.

Responsibilities

• Provide on-site Tier 2 support augmenting CS personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting devices, configuring network devices, monitoring performance, and collecting data.
• Respond to EITSM tickets and service calls from Client System Administrators and Communications Focal Point personnel.
• Install, maintain, and repair telecommunications equipment including switches, routers, wireless access points, and fiber optic systems.
• Troubleshoot ISP/OSP activities and coordinate with BIM Vendor support.
• Execute security patching per vendor guidance and maintain configuration management.
• Coordinate with base CS and BIM Vendor Tier 3/4 engineering support; participate in change management and configuration control boards.

Skills

7+ years experience

Education

CompTIA Security+ CE

CompTIA A+ CE

DoD Secret security clearance

Job description

Career Opportunities with SMS DATA PRODUCTS GROUP, INC

A great place to work.

SMS is hiring a Sr. Telecommunications Specialistto support our Base Infrastructure Modernization (BIM) contract on site at the Air National Guard location. This position provides on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long‑term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on‑site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .

This role is a temporary role for 9-12 months.

Job Responsibilities

• Provide on‑site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data
• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel
• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities
• Execute security patching per vendor guidance and maintains configuration management
• Operates under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support
• Support change management processes following TO 00-33A-1100 and local standard operating procedures
• Participate in configuration control board meetings
• Available on‑call 24/7 for contingency operations and crisis response as mission essential personnel
• Work closely with CS Network Control Center personnel

Required Qualifications

• Minimum 7 years of experience in telecommunications systems, network operations, or related field
• CompTIA Security +CE
• CompTIA A +CE certifications or equivalent required
• DoD Secret security clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.