Sr. NetSuite Administrator

SystemsAccountants; Chicago (IL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SystemsAccountants Inc. in the Greater Chicago Area is seeking a hands-on NetSuite Administrator to own the ERP platform, ensuring reliability, governance and efficient operation in a hybrid work setup.

You will configure workflows, saved searches, dashboards and roles, manage users and security, and drive integrations with CRM, eCommerce and WMS partners to improve data quality and reporting. This role supports upgrades, training, and small projects to extend NetSuite capabilities while

Qualifications

• Experience administering NetSuite ERP and managing configurations.
• Ability to design workflows, saved searches, dashboards and roles.
• Strong governance, security management, and data integrity practices.
• Experience integrating NetSuite with CRM, eCommerce and WMS systems.

Responsibilities

• Serve as the primary administrator for the NetSuite ERP platform.
• Configure system workflows, saved searches, dashboards, forms, records and roles.
• Maintain user accounts, permissions and security settings.
• Monitor performance and ensure platform stability and reliability.
• Collaborate with stakeholders to optimize Finance, Inventory and Operations processes.
• Create reports, KPIs and dashboards; support analytics.
• Support integrations with third-party apps and manage upgrade activities.
• Provide Tier 2/3 user support and training; drive user adoption.

Skills

NetSuite ERP

System configuration

Dashboards & reports

User management

Tools

CRM integrations

E-commerce integrations

Job description

Location: Greater Chicago Area (Hybrid - 2-3 days onsite)

Reports To: Head of IT

Day-to-Day:

NetSuite Administration

• Serve as the primary administrator for the NetSuite ERP platform.
• Manage system configuration, customization, workflows, saved searches, dashboards, forms, records, and roles.
• Maintain user accounts, permissions, security settings, and system governance.
• Monitor system performance and ensure platform stability and reliability.

Business Process Optimization

• Partner with stakeholders to understand business requirements and identify process improvement opportunities.
• Analyze and improve workflows across Finance, Accounting, Inventory, Procurement, Order Management, and Operations.
• Configure solutions that enhance efficiency, data quality, and reporting capabilities.
• Lead continuous improvement efforts and recommend best practices.

Reporting & Analytics

• Create and maintain saved searches, reports, dashboards, and KPIs.
• Support financial reporting, operational reporting, and executive-level analytics.
• Ensure data integrity and consistency across reports and business processes.

Integrations & System Enhancements

• Support integrations between NetSuite and third-party applications, including CRM, eCommerce, WMS, payroll, and other business systems.
• Work with developers and vendors to troubleshoot integration issues.
• Assist with implementation of new modules, features, and enhancements.

User Support & Training

• Provide Tier 2 and Tier 3 support for NetSuite-related issues.
• Troubleshoot system errors and resolve user requests in a timely manner.
• Develop training materials and conduct user training sessions.
• Drive user adoption and ensure adherence to system best practices.

Project Management

• Participate in ERP-related projects, upgrades, system implementations, and acquisitions.
• Document business requirements, system changes, and standard operating procedures.
• Coordinate testing efforts and support change management activities.