Sr Mortgage Loan Officer

Achieva Credit Union; Venice (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A financial services provider in Florida seeks a Senior Mortgage Loan Officer to deliver exceptional mortgage services and expand community reach. This role involves guiding members through the mortgage process, generating referrals, and maintaining a high level of industry knowledge. Experience in residential lending, along with strong sales and interpersonal skills, is essential for success.

Qualifications

• 3+ years’ experience as a loan officer with knowledge of Fannie Mae/Freddie Mac, FHA & VA guidelines.
• 3+ years’ sales experience with ability to generate new business.
• Bilingual (Spanish) proficiency is highly desirable.

Responsibilities

• Provide personalized guidance to potential homebuyers.
• Maintain a monthly loan production average of $1,000,000.
• Cultivate relationships with local real estate agents and builders.
• Represent the credit union at community events.
• Stay informed on market trends and regulatory changes.

Skills

Sales skills

Interpersonal skills

Organized and detail oriented

Ability to communicate professionally

Initiative

Education

High school diploma or GED

Tools

Microsoft Office Suite

Mortgage software systems

Job description

Overview

The Senior Mortgage Loan Officer (MLO) plays a pivotal role in delivering exceptional mortgage services to members while actively expanding the credit union’s reach within the broader community. This role serves as a trusted advisor to members throughout the mortgage process from initial consultation and application to closing, ensuring a seamless and supportive experience.

Key Responsibilities

• Member Experience & Mortgage Expertise
  • Provide personalized guidance and consultation to potential homebuyers helping them navigate their home ownership journey with confidence.
  • Maintain a monthly residential loan production average of $1,000,000 with a 90-day ramp-up period for new hires to build a pipeline.
  • Ensure accurate and complete loan applications, including data entry into LOS and AUS systems and collaborate with processors, closers, and underwriters to gather necessary documentation.

Business Development & Compliance

• Cultivate strong relationships with local real estate agents, builders, and wealth advisors to generate referrals and expand the credit union’s visibility.
• Represent the credit union at community events, business meetings and networking opportunities.
• Host quarterly informational sessions for members and monthly updates for branch staff to promote awareness of mortgage products, rates, and procedures.
• Stay informed on market trends, regulatory changes, and competitive offerings to maintain a high level of industry knowledge.
• Participate in required annual training, including BSA and Privacy Act compliance.
• Bilingual (Spanish) proficiency is highly desirable to better serve our diverse membership.

Organizational Engagement

• Represent the credit union with professionalism and courtesy in all interactions.
• Uphold the highest ethical standards in all interactions and responsibilities.
• Partner with leadership to support the credit union’s goal of being a top employer.
• Take initiative to perform other essential functions as needed to support the team.
• Travel, on occasion, may be required, including travel within the local area and to the Corporate Headquarters in Dunedin, FL for sales meetings.
• Flexible to work evenings and weekends to meet member and business demands.

Requirements

Education and Experience

• High school diploma, GED or equivalent.
• 3+ years’ experience as loan officer with knowledge of conventional Fannie Mae/ Freddie Mac, FHA & VA underwriting guidelines.
• 3+ years’ sales experience including ability to generate new business.
• 3+ years’ mortgage software systems, DU, and LP automated underwriting systems.

Certifications

• National Mortgage Licensing System (NMLS) required.

Skills and Attributes

• Initiative-taking, self-driven professional.
• Proven track record in residential lending and business development.
• Excellent sales skills.
• Good interpersonal skills.
• Organized and detail oriented.
• Ability to work effectively under specific time constraints.
• Ability to work independently and prioritize tasks.
• Ability to multi-task and work under pressure.
• Ability to communicate professionally verbally and in writing.
• Experience with Microsoft Office Suite.
• Ability to maintain a high level of confidentiality in all matters at all times.

Physical Demands & Work Environment

Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This position primarily operates in a remote office environment. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and electronic messaging. This position may require extended periods of sitting or standing and occasional light lifting (up to 25 pounds) may be required. Occasional travel to company offices or events may be required.

EEO Statement

Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify.