Sr Mgr, Solutions Engineering

F5 Networks, Inc; Cincinnati (OH); À distance; USD 169 000 - 254 000; Plein temps

Résumé du poste

F5 Networks, Inc. is seeking a leader for the Solutions Engineering team within the Healthcare vertical, focusing on technical sales and team performance.

You will define objectives, develop staffing plans, and ensure the SE organization aligns with company goals. You will lead performance evaluations, recruit top talent, and drive cross-functional collaboration with Product, Marketing, and PM to meet ambitious targets.

Qualifications

• BS or BA degree required or relevant work experience.
• A number of years' experience managing technical SEs in a management role.
• Thorough understanding of networking technologies and applications delivery.
• Strong interpersonal and presentation skills with the ability to articulate complex technologies.
• Self-motivated and have the ability to persuade direct reports and others outside the organization.
• Demonstrated ability to effectively communicate with all levels within an organization.

Responsabilités

• Uphold F5’s Business Code of Ethics and report violations.
• Manage the SE team, conduct evaluations, assign work, train staff, and interview candidates.
• Define core FY objectives, strategy and priorities for Engineers for the SE Team.
• Plan headcounts quarterly and yearly to scale the SE organization.
• Manage candidate recruitments in collaboration with HR.
• Ensure effective communication and foster teamwork within department and organization.
• Develop and organize SE to meet/exceed goals including technical and professional growth.
• Maintain SE partner plan with PS, support, Marketing, PM, etc.
• Scale the SE organization to meet/exceed objectives and career planning.
• Drive product requirements and market trends communication to other units.
• Ensure customer success and transparent escalation with support.

Connaissances

SE team management

Networking technologies

Interpersonal skills

Presentation skills

Cross-functional collaboration

Formation

BS or BA degree

Description du poste

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

This role is responsible for managing all aspects of the Solutions Engineering teamwithin the Healthcare vertical with focus on technical sales. You willbe responsible for establishing objectives and work plans and delegate assignments to the team. You will also be held responsible for ensuring that the SE organization is fit for purpose to meetF5 company goals.

What you'll do

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Manage theSE teamincluding conducting performance evaluations, approving paid time-off, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions.
• Define core FY objectives, strategy and priorities for Engineersfor the assigned SE Team.
• Partner with management to define headcounts quarterly and yearly ensuring the SE organization is scalable to meet and exceed goals and objectives.
• Manage candidate recruitments in collaboration with HR.
• Organizational Effectiveness – may include but not limited to the following:
• Communication – ensure effective communication and create an environment of teamwork and cooperation with your department and the rest of the organization
• Develop and organize SE organization to meet/exceed goals. This includes both technical and professional development.
• Develop and maintain an effective SE partner plan (PS, support, Marketing, PM etc.)
• Strategic Planning – may include but not limited to the following:
• Scale the SE organization to best meet/exceed objectives
• Develop SE retention, recognition, compensation and career planning
• Develop SE skills assessment and job planning
• Ensure SE team is customer focused – may include but not limited to the following:
• Drive Product Requirements and Business Units
• Identify consistent market trends and communicate to PM, PD, etc.
• Ensure customer success
• Drive Customer Support awareness through a transparent escalation plan
• Customer/Partner management
• Manage post-sales issues and escalation with support team engage
• Present F5 strategy, solution messaging and roadmap
• Demonstrate ability to understand customer requirement and challenges and present related F5 solutions
• Business analyze and strategy
• Identify and communicate market trends to the Sales and SE organization
• Identify and analyze the competition
• Provide product feasibility analysis in support of sales efforts with sales representatives
• Perform other related duties as assigned.

What you'll need

• BS or BA degree required or relevant work experience
• A number of years' experience managing technical SEs in a management role
• Thorough understanding of networking technologies and applications delivery
• Strong interpersonal and presentation skills with the ability to articulate complex technologies
• Self-motivated and have the ability to persuade direct reports and others outside the organization
• Demonstrated ability to effectively communicate with all levels within an organization

#LI-EM1
#LI-Remote

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $169,400.00 - $254,000.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link:https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].