Sr Mgr, Solutions Engineering

F5, Inc.; Wilkesville Township (OH); Hybrid; USD 169,000 - 254,000; Full time

Job summary

F5, Inc. is seeking a Solutions Engineering Manager for the Healthcare vertical. You will lead the SE team, set objectives and work plans, and ensure the organization scales to meet ambitious goals.

You will partner with HR on recruiting, drive strategic planning, and maintain a customer‑focused posture, presenting strategy and roadmap to executives. Hybrid/remote options are available with a competitive compensation range.

Qualifications

• BS or BA degree required or relevant work experience.
• A number of years' experience managing technical SEs in a management role.
• Thorough understanding of networking technologies and applications delivery.
• Strong interpersonal and presentation skills with the ability to articulate complex technologies.
• Self-motivated and have the ability to persuade direct reports and others outside the organization.

Responsibilities

• Uphold F5’s Business Code of Ethics and report violations.
• Manage the SE team, conduct evaluations, approve PTO, delegate work, and train staff.
• Define core FY objectives, strategy and priorities for Engineers for the SE Team.
• Plan headcounts quarterly and yearly with management to ensure scalability.
• Manage candidate recruitments in collaboration with HR.
• Develop SE organization and partner plan with PS, support, Marketing, PM.

Skills

Technical leadership

Interpersonal skills

Presentation skills

Networking knowledge

Persuasive abilities

Education

BS or BA degree

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

This role is responsible for managing all aspects of the Solutions Engineering team within the Healthcare vertical with focus on technical sales. You will be responsible for establishing objectives and work plans and delegate assignments to the team. You will also be held responsible for ensuring that the SE organization is fit for purpose to meet F5 company goals.

What you'll do

Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Manage the SE team including conducting performance evaluations, approving paid time-off, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions. Define core FY objectives, strategy and priorities for Engineers for the assigned SE Team. Partner with management to define headcounts quarterly and yearly ensuring the SE organization is scalable to meet and exceed goals and objectives. Manage candidate recruitments in collaboration with HR.

Organizational Effectiveness – may include but not limited to the following

• Communication – ensure effective communication and create an environment of teamwork and cooperation with your department and the rest of the organization
• Develop and organize SE organization to meet/exceed goals. This includes both technical and professional development.
• Develop and maintain an effective SE partner plan (PS, support, Marketing, PM etc.)

Strategic Planning – may include but not limited to the following

• Scale the SE organization to best meet/exceed objectives
• Develop SE retention, recognition, compensation and career planning
• Develop SE skills assessment and job planning

Ensure SE team is customer focused – may include but not limited to the following

• Drive Product Requirements and Business Units
• Identify consistent market trends and communicate to PM, PD, etc.
• Ensure customer success
• Drive Customer Support awareness through a transparent escalation plan
• Customer/Partner management
• Manage post-sales issues and escalation with support team engage
• Present F5 strategy, solution messaging and roadmap
• Demonstrate ability to understand customer requirement and challenges and present related F5 solutions

Business analyze and strategy Identify and communicate market trends to the Sales and SE organization Identify and analyze the competition Provide product feasibility analysis in support of sales efforts with sales representatives Perform other related duties as assigned.

What you'll need

• BS or BA degree required or relevant work experience
• A number of years' experience managing technical SEs in a management role
• Thorough understanding of networking technologies and applications delivery
• Strong interpersonal and presentation skills with the ability to articulate complex technologies
• Self-motivated and have the ability to persuade direct reports and others outside the organization

#LI-EM1 #LI-Remote

The annual base pay for this position is: $169,400.00 - $254,000.00

You may also be offered incentive compensation, bonus, restricted stock units, and benefits.

More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits.

F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].

Hybrid: Employees within 30 commutable miles of an F5 office are required to work from the office a minimum of 30 business days per quarter.

Remote: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.

Together, we're building a better digital world.

Founded in 1996, F5 is a global leader in application delivery and security. Our premier platform helps customers secure and deliver every app, API, and piece of infrastructure across all environments. Backed by over three decades of expertise and 553 patents, our solutions protect against threats while ensuring fast, reliable digital experiences. With over 6,400 employees, we serve more than 23,000 customers in over 170 countries. To continue this work, we need people like you—the best minds in the industry. We're committed to a unique, human-first culture that encourages authenticity, prioritizes diversity and inclusion, and fosters the growth and success of our employees.