Sr Mgr. PMT-External Services

Amazon Inc.; Seattle (WA); On-site; USD 199,000 - 270,000; Full time

Benefits offered by this job

Health insurance

RSUs and equity benefits

401(k) matching

Job summary

Amazon AWS Agentic Workspaces Applications is seeking a Senior Manager, Product Management to own the vision and deliver results for the next evolution of Agentic Workspaces. You will collaborate with Engineering, Science, and Customer Success to define metrics, guide product strategy, and deliver measurable customer value.

You will drive enterprise-grade outcomes, working across IT Admins, Operators, Engineers, and Builders to reinvent workflows with secure, scalable agentic AI solutions.

Qualifications

• 5+ years in technical product management or related field.
• Experience delivering large-scale SaaS/PaaS/LaaS products with full lifecycle ownership.
• Demonstrated ability to recruit, mentor and coach PMs and cross-functional peers.

Responsibilities

• Own vision for AWS Agentic Workspace Applications portfolio and drive the product strategy.
• Partner with Engineering, Science and Customer Success to define metrics and drive value realization.
• Lead multi-year initiatives with worldwide customer and financial impact.
• Ensure the CX across IT Admin, Operator, Engineer, and Builder personas is considered in decisions.

Skills

Technical leadership

Product management

Cross-functional leadership

Team mentorship

Education

Bachelor's degree or above in a quantitative field

Job description

Job ID: 10575316 | Amazon Development Center U.S., Inc.

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

We are AWS Agentic Workspaces Applications, a part of AWS Applied AI Solutions. We are creating a world in which our Customers’ people, teams and AI collaborate from anywhere, on any technical stack, to create value for the world. Our product is a secure, managed environment that hosts and uses automation and agentic AI to increase the productivity and reduce cost of our Customers’ business workflows.

We are looking for a Senior Manager, Product Management, to build the next evolution of our Agentic Workspaces. You will own the vision and deliver the results that make agentic AI work for enterprise grade Customers.

You will own the entire AWS Agentic Workspace Applications portfolio, the success of its Customers and products. You will partner with our Engineering, Science and Customer Success teams to define the metrics that describe automation and agentic usage and efficiency, guiding Customers into the new era of business processes and ensuring our product delivers them measurable benefits. You will think about the CX of the Customer in all their personas (e.g. IT Administrator, Operator, Engineer, Builder, etc.). You will partner Customers to understand their needs and pains from legacy systems and workflows, and help them reinvent their business processes to deliver cost and time savings with improved data and visibility.

This role is for you if you want to be part of reinventing how companies work. You gain energy from shaping an industry. While you have a track record of delivering simple solutions for complex problems, you know that success requires a strong team and partnerships across multiple functions. You think both long-term and short-term about how our Customers will derive value, and enable your peers, Engineering and Go To Market teams to see and realize the profitable future. You bring clarity to ambiguity, and spot the need for innovation on behalf of our Customers. Your past experience spans across enterprise software, cloud infrastructure, and AI/ML in environments which require security and quality.

Why this role matters:

Entire industries will go through shifts from automation, AI and agentic business. Every organization will need to answer: how do we let people and AI succeed together in their work, with high quality and securely, at near infinite scale. You will be building the answer with our Customers and Teams. This is an opportunity to participate in defining this industry, shaping it to your needs and ambitions.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• 5+ years of technical (software development, network development, IT, other related) experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• 7+ years of working as a Technical Product Manager experience, with Principal level impact - leadership of multi-year product initiatives with demonstrated worldwide Customer and financial impact
• Demonstrated ability to recruit, mentor and coach direct (PM) teams, and indirect peers and stakeholders (e.g. Engineering, Analytics, Sales, Science, etc.). You do not just manage - you help people grow through your direct contributions and influence.

Preferred Qualifications

• Bachelor's degree or above in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field
• Experience designing, launching, evaluating and improving ML systems - classifiers, error detection, agentic workflows

Preferred Qualifications

- Bachelor's degree or above in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field - • Experience designing, launching, evaluating and improving ML systems - classifiers, error detection, agentic workflows Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.