Sr. Metrology Supervisor

6094-Johnson & Johnson Vision Care, Inc. Legal Entity; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson & Johnson MedTech Inc. in Jacksonville, FL, seeks a Sr. Metrology Supervisor to oversee calibration operations for a high-volume medical device site.

The role leads the Calibration Department, ensuring safe, compliant, and timely calibration of instruments and measurement systems, while partnering with Manufacturing, Quality, and Engineering teams. The candidate will drive continuous improvement through Lean Six Sigma, risk-based thinking, and effective vendor management, supporting

Qualifications

• 6–8 years of calibration/metrology/regulated-technical-operations experience.
• Experience leading teams, projects, or workstreams with accountability for delivery.
• Strong knowledge of calibration principles, measurement standards, traceability, and regulatory requirements (FDA/ISO).

Responsibilities

• Manage the Calibration Department for ~19,000 annual calibrations at a regulated medical device site.
• Lead, coach, and develop the Metrology and Calibration Services team.
• Plan, schedule, execute, document, and close calibration work per procedures and quality-system requirements.
• Maintain visibility on calibration compliance, overdue work, capacity, and service demand.
• Lead nonconformance investigations, CAPAs, audits, risk assessments, and validations.
• Ensure calibration requirements are integrated into equipment lifecycle and change-control processes.
• Develop, standardize, and improve calibration procedures, workflows, and documentation.
• Collaborate with cross-functional partners to drive large complex projects and improve capability.
• Coordinate with external suppliers for new test methods and equipment; manage vendor strategy.

Skills

Calibration leadership

Metrology

Regulated environment

Quality systems

Vendor management

Lean Six Sigma

Data analysis

Education

Bachelor’s degree in Engineering/Science

Tools

Microsoft Office

Calibration software

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Supply Chain Manufacturing
Job Sub Function: Robotics Service & Repair
Job Category: People Leader
All Job Posting Locations: Jacksonville, Florida, United States of America

Johnson & Johnson MedTech Inc. is recruiting for a Sr. Metrology Supervisor, located in Jacksonville, Florida. The position aligns to the Senior Supervisor, Robotics Service & Repair job profile at pay level PL6. A pre-identified candidate for consideration has been identified. However, all applications will be considered.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting–edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Sr. Metrology Supervisor provides frontline leadership and functional oversight for the Jacksonville Calibration Department, supporting approximately 19,000 annual calibrations at a regulated medical device manufacturing site. This role is accountable for safe, compliant, timely, and technically sound calibration of equipment, instrumentation, measurement systems, and related assets and serves as the department point of contact during audits. The position leads day-to-day execution, workforce capability, calibration compliance, vendor performance, process governance, and continuous improvement. The Senior Supervisor partners with Manufacturing, Engineering, Quality, Metrology, PM & Reliability, Procurement, Finance, external service providers, and site leadership to maintain calibration readiness and reduce operational and compliance risk. Success in this role requires technical credibility, people leadership, disciplined execution, sound judgment, effective communication, and a strong commitment to Our Credo, safety, quality, compliance, customer service, and continuous improvement.

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Key Responsibilities

• Manage the Calibration Department in support of approximately 19,000 annual calibrations at a regulated medical device manufacturing site and serve as the department point of contact during audits.
• Lead, coach, develop, and hold the Metrology and Calibration Services team accountable for safety, quality, compliance, technical execution, customer service, and results.
• Plan, prioritize, schedule, execute, document, and close calibration work in accordance with approved procedures, quality-system requirements, site standards, and established due dates.
• Maintain visibility to calibration compliance, overdue and upcoming work, resource capacity, equipment availability, service demand, and business risk; escape and resolve barriers promptly.
• Lead nonconformance investigations, corrective and preventive actions, audit action plans, risk assessments, process validations, equipment qualifications, root cause analyses, and out-of-tolerance evaluations.
• Ensure calibration requirements are defined and integrated into equipment lifecycle, maintenance, change control, qualification, validation, and asset-management processes.
• Develop inspection and test methods for Critical to Quality assets, establish departmental policies, and perform measurement system analyses to meet FDA, ISO, and other applicable regulatory requirements.
• Develop, standardize, and improve calibration procedures, workflows, documentation practices, controls, escalation pathways, and performance routines.
• Evaluate calibration methods and practices to improve accuracy, reliability, turnaround time, efficiency, compliance, and service to Manufacturing.
• Collaborate with site leaders and cross-functional partners to execute large, complex projects that drive innovation, increase organizational capability, and reduce quality events.
• Coordinate with external suppliers to develop new test methods, ensure specifications are met, maintain existing equipment, and source new equipment.
• Lead calibration vendor strategy, including technical evaluation, scope definition, qualification support, sourcing partnership, service expectations, documentation quality, responsiveness, and cost effectiveness.
• Evaluate insource-versus-outsource opportunities using technical capability, compliance, capacity, cost, risk, and business-continuity considerations.
• Apply Lean, Six Sigma, and statistical methodologies to drive continuous improvement, implement statistical process controls, and perform gage repeatability and reproducibility studies.
• Establish and monitor performance indicators for execution, compliance, workload, recurring issues, vendor performance, and continuous improvement.
• Serve as a subject matter expert in pressure, temperature, flow, mass, dimensional, torque, force, time, illuminance, current, voltage, and optical measurements.
• Support personnel development by establishing team goals, mentoring employees, developing site-wide training, delivering hands‑on training, cross‑training personnel, and closing technical skill gaps.
• Partner effectively across Manufacturing, Engineering, Quality, PM & Reliability, EHS, Procurement, Finance, and other site functions.
• Promote a safety‑first, inclusive, accountable, collaborative, and high‑performing work environment consistent with Our Credo and Johnson & Johnson leadership expectations.
• Perform other related duties as assigned to support business and site needs.

Qualifications

Education

Bachelor’s degree in Engineering, Science, Technology, Business, or a related discipline; equivalent directly relevant education and experience may be considered. In lieu of the preferred degree, substantial directly relevant experience may be considered when it demonstrates the technical depth, leadership capability, judgment, and business knowledge necessary to perform the responsibilities of the role. The final equivalency determination is subject to Talent Acquisition and Human Resources review.

Experience and Skills

Required: Approximately six (6) to eight (8) years of directly relevant calibration, metrology, instrumentation, measurement-system, or regulated technical operations experience. Demonstrated experience leading employees, technical teams, projects, or functional workstreams, including priority setting, coaching, performance accountability, and delivery of results. Demonstrated experience with calibration execution, documentation, technical practices, process improvement, and vendor sourcing or management. Experience working within a regulated manufacturing, medical device, pharmaceutical, biotechnology, laboratory, or similarly controlled environment. Strong knowledge of calibration principles, metrology, instrumentation, measurement standards, traceability, tolerances, calibration intervals, documentation, and out-of-tolerance evaluation. Working knowledge of FDA, ISO, GMP, data-integrity, quality-system, EHS, and site requirements applicable to calibration and equipment control. Ability to lead people, translate priorities into action, allocate resources, manage competing needs, and reinforce accountability. Ability to identify process gaps, assess risk, solve complex problems, make sound decisions, and drive actions through completion. Strong written and verbal communication skills with the ability to engage technicians, individual contributors, vendors, functional partners, and site leadership. Ability to build productive cross‑functional relationships and influence outcomes across organizational boundaries. Ability to analyze workload, compliance, performance, cost, and vendor data and translate findings into practical improvements. Proficiency with Microsoft Office applications and relevant calibration, maintenance, asset-management, or quality systems. Demonstrated commitment to ethical conduct, safety, quality, compliance, respect for people, and Credo-based leadership.

Preferred

Experience with calibration program governance, compliance metrics, audit readiness, investigations, corrective actions, and quality-system processes. Experience sourcing, qualifying, coordinating, or managing external calibration service providers. Experience developing or improving calibration procedures, workflows, systems, and technical practices. Experience with computerized calibration management, maintenance management, asset management, or electronic quality systems. Lean, Six Sigma, continuous improvement, people leadership, or project management training or certification.

Other

English Fluency Required

Required Skills

None listed

Preferred Skills

Agile Manufacturing, Coaching, Computer Programming, Critical Thinking, Developing Others, Good Manufacturing Practices (GMP), Inclusive Leadership, Industrial Robotics, Industry Analysis, Innovation, Leadership, Plant Operations, Problem Solving, Process Optimization, Prototyping, Repair Management, Resource Management, Robotic Automation, Service Request Management

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of services to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.