Sr Medical Receptionist - Albany - FT/DAYS

Trinity Health; City of Albany (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Gesundheitsunternehmen sucht einen engagierten Senior Medical Receptionist, der für die effiziente und serviceorientierte Verwaltung einer medizinischen Praxis verantwortlich ist. Diese spannende Position bietet die Möglichkeit, in einem unterstützenden Team zu arbeiten und die Patientenversorgung zu verbessern. Mit einem klaren Fokus auf Qualität und Effizienz werden Sie in einer dynamischen Umgebung tätig sein, in der Ihre Fähigkeiten und Ihr Engagement geschätzt werden. Wenn Sie eine Leidenschaft für den Kundenservice und die Gesundheitsversorgung haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Starke Führungsfähigkeiten und Erfahrung im Kundenservice.
• Vorherige Erfahrung in einer medizinischen Praxis bevorzugt.

Responsibilities

• Koordination von administrativen Aufgaben in einer medizinischen Praxis.
• Registrierung von Patienten und Verwaltung von Terminen.

Skills

Kundenservice

Microsoft Office

Führungskompetenzen

Dokumentenverarbeitung

Education

Associate’s Degree

High School Diploma

Tools

Elektronische Patientenakte

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Sr Medical Receptionist - Albany - FT/DAYS

If you are seeking a full-time administrative position in Albany, this could be your opportunity. At St. Peter's Health Partners, we care for more people in more places. This position is located at 400 Patroon Creek, Albany.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance, and career development
• Work/Life: Monday – Friday, 8 am to 4:30 pm

What you will do:

The Senior Registration Associate is responsible for performing and coordinating clerical duties related to the efficient and service-oriented operation of a medical practice. The role requires courteous and professional conduct aligned with the mission and core values of St. Peter’s Health Partners.

Responsibilities include:

• Performing front-end functions to meet revenue cycle metrics, including scheduling, registration, check-in, check-out, charge entry, claims, and end-of-day processes
• General duties such as document processing, scanning, and inbox monitoring

Additional Responsibilities:

• Ensure sufficient work distribution and manage daily staffing needs
• Serve as a mentor and role model to colleagues
• Schedule patient appointments to maximize access
• Handle incoming calls and direct appropriately
• Register patients, obtain consent forms, and collect co-pays, documenting all transactions
• Act as liaison between patients and clinical staff, monitor delays, and inform patients accordingly
• Schedule follow-up appointments and obtain pre-authorizations and referrals as needed
• Accurately pass charges according to office policies
• Process information into the Electronic Medical Record accurately and maintain patient confidentiality in compliance with HIPAA
• Work cooperatively with team members to ensure quality patient care
• Communicate effectively with all stakeholders and cross-cover as needed

What you will need:

• Strong leadership skills
• Associate’s degree preferred; High School Diploma/Equivalent required
• Proficiency with Microsoft Office and other computer applications
• Experience in customer service and handling multiple priorities in a deadline-driven environment
• Ability to lift 25 lbs
• Previous medical office experience preferred

Pay Range:

$18.50 - $23.90 per hour, based on experience, skills, and education. Pay may vary within this range depending on location and other factors.

Our Commitment to Diversity and Inclusion

Trinity Health, one of the largest not-for-profit, Catholic healthcare systems in the nation, values diversity, equity, and inclusion. We are an Equal Opportunity Employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.