Sr. Medical Malpractice Claims Manager - Professional Liability •Remote •

Providence; Washington; Remote; USD 90,000 - 130,000; Full time

Job summary

Join a leading healthcare organization as a Sr. Medical Malpractice Claims Manager. In this fully remote role, you will manage professional liability claims, negotiate settlements, and work closely with various stakeholders to ensure compliance and risk reduction. Your expertise will contribute to our mission of delivering exceptional care to our communities.

Benefits

Professional Growth

Financial Security

Well-being Support

Qualifications

• 7+ years of relevant claims processing or management experience.
• 5+ years of supervisory or management experience.

Responsibilities

• Investigate, evaluate, and manage professional liability claims.
• Negotiate settlements and ensure compliance with regulations.
• Contribute to risk reduction efforts through participation in safety projects.

Skills

Claims Processing

Management

Negotiation

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Finance

Tools

STARS

Riskonnect

Job description

Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Position: Sr. Medical Malpractice Claims Manager - Professional Liability

Providence is seeking a qualified professional to:

1. Investigate, evaluate, and manage professional, general, and other liability claims under the PSJH Insurance Program.
2. Communicate with patients, claimants, caregivers, providers, and leadership.
3. Review and analyze medical records, interview witnesses, assist with discovery, and coordinate with facility risk managers.
4. Draft insurance policy coverage letters and analyze policy documents for coverage issues.
5. Set appropriate reserves for indemnity and expenses.
6. Select medical experts for case reviews.
7. Develop and update claims action plans, and maintain comprehensive documentation.
8. Coordinate with facility leadership, risk managers, defense counsel, and others on claim resolution and disclosures.
9. Negotiate settlements, monitor trials, and ensure compliance with regulations.
10. Contribute to risk reduction efforts through feedback and participation in safety projects.

Work Location & Remote Work Policy

Providence offers 100% remote work for residents across the U.S., excluding Hawaii, Massachusetts, New York, Ohio, and Pennsylvania.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Finance, or related field.
• 7+ years of relevant claims processing or management experience.
• 5+ years of supervisory or management experience.

Preferred Qualifications

• Certified Professional Healthcare Risk Management (CPHRM)
• 10+ years of medical malpractice experience.
• Experience with medical negligence and complex liability claims.
• Proficiency with claims management software such as STARS / Riskonnect.

Salary Range by Location

Details vary by state and region, with specific minimum and maximum salaries listed per location.

Why Join Providence?

Our benefits are designed to support your well-being, professional growth, and financial security, enabling you to focus on delivering exceptional care to our communities.