Sr Mbr Engagement Specialist

BJ's Wholesale Club; Marlborough (MA); Hybrid; USD 76,000 - 90,000; Full time

Job summary

BJ's Wholesale Club is seeking a Senior Recruiter to enhance the candidate experience and support strategic member engagement through effective marketing campaigns. This hybrid role requires strong project management skills, a marketing background, and experience in retail-focused campaigns. Join a collaborative environment where your expertise can drive member retention and satisfaction.

Benefits

Weekly pay

Free BJ's Inner Circle and Supplemental membership

Generous time off programs

401(k) plan with company match

Various medical plans

Qualifications

• Bachelor's degree in marketing or related field.
• 3–5 years of marketing experience preferred.
• Experience in retail or service-based industries is a plus.

Responsibilities

• Support member engagement strategies with a focus on retention.
• Manage marketing campaigns across various channels.
• Collaborate with Analytics for data-driven campaign optimization.

Skills

Project Management

Communication Skills

Data Analysis

Creative Thinking

Analytical Thinking

Collaboration

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

CRM or marketing automation platform

Job description

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Senior Recruiter who is extremely focused providing a positive candidate experience while building effective working relationships with Hiring…

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits Of Working At BJ’s

• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
• Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
• Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
• eligibility requirements vary by position
• medical plans vary by location

Key Responsibilities:

• Support the strategic roadmap for member engagement with a focus on retention, lifetime value, and campaign performance.
• Execute marketing campaigns across Email, Direct Mail, Digital, POS, additional owned and Paid channels with a unified, omnichannel mindset.
• Lead the end-to-end process—from concepting to final asset delivery—in collaboration with internal teams.
• Oversee campaign timelines and deliverables, ensuring efficient execution aligned to key business milestones.
• Apply a test-and-learn approach to optimize campaigns through continuous experimentation and data insights.
• Collaborate with Analytics and Data Science teams to develop campaigns tailored to distinct member groups, including new and tenured audiences.
• Partner with Analytics to track, report, and leverage data for smarter targeting and continuous improvement.
• Work cross-functionally with Creative, IT, Operations, and Brand teams to align execution and messaging.
• Support field team efforts to activate engagement and retention programs in club.
• Manage and monitor campaign budgets, ensuring accuracy, fiscal responsibility, and effective resource allocation.

Required Qualifications

• Bachelor’s degree in marketing, Business, or related field.
• 3–5 years of experience in marketing; experience in membership, subscription, retail, or service-based industries preferred.
• Strong project management skills with an ability to juggle multiple initiatives and timelines.
• Demonstrated success using data and insights to inform and refine marketing strategies.
• Clear and effective communication skills with the ability to collaborate across diverse teams.
• Creative and analytical thinking with a deep passion for improving the customer experience.
• A curious, proactive mindset with a strong sense of ownership and accountability.
• CRM or marketing automation platform experience a plus.
• Experience managing marketing budgets is preferred.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $76,000.00.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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