SR MARKETING MANAGER

Compass Group USA; Redmond (WA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness ProgramsDiscount

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Eurest, a leader in corporate dining, seeks a hospitality-obsessed Senior Marketing Manager to lead a creative team across North America. You will shape concept brand and menu strategy, drive marketing initiatives, and collaborate with Culinary and Operations to launch new concepts that boost sales and enhance the customer experience at major onsite accounts.

As a senior leader, you will mentor marketing managers, oversee design and collateral, manage vendor partnerships, and leverage digital

Qualifications

• 10+ years of marketing program experience in retail, hospitality, or restaurant settings.
• People management experience with coaching and development.
• Strong knowledge of food branding and brand strategy.
• Knowledge of product management or menu development and creative menu execution.
• Strong knowledge of digital communications and social media platforms.
• Excellent presentation skills and proficiency with MS Office tools.
• Experience in developing marketing collateral and vendor management.
• Passion and knowledge of culinary arts, dining, and customer experience.

Responsibilities

• Develop and execute holistic menu strategy for cafes and Field sites including Puget Sound and remote locations, emphasizing sustainability.
• Collaborate with Director of Marketing to develop Concept Brand strategy and oversee new concept brands.
• Coordinate with Vendor Partnerships Marketing Manager to plan openings and promotions to boost transactions across Eurest locations.
• Partner with Digital Strategy and Communications to create seamless on-site and digital customer experiences.
• Oversee graphic design and collateral creation to ensure brand consistency and timely delivery.
• Identify opportunities to improve customer experience and operational efficiency through new technology or processes.
• Manage Senior Customer Engagement Specialist to handle feedback and translate insights into innovative dining concepts.
• coach and develop Marketing team members to uphold accountability and high performance.

Skills

People management

Brand strategy

Menu development

Digital marketing

Presentation skills

Cross-functional leadership

Tools

PowerPoint

Microsoft Office

Adobe Creative Suite

Excel

Job description

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Position Title:SR MARKETING MANAGER - REDMOND, WA

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, [e-mail].

Job Summary

Eurest is seeking a hospitality obsessed, experienced Senior Marketing professional to join our exemplary creative team. Our Senior Marketing Manager (Dining Services) is a strategic, creative and results-focused marketer to deliver the vision and pillars of the Dining Program at the largest corporate dining account for Eurest. This dynamic leader will manage a team focused on concept brand strategy, menu strategy dining initiatives and customer feedback that positively impact the customer experience for all North America locations. Working closely with the Director of Marketing and cross functional teams, they will develop innovative marketing programs for our progressive foodservice client. This position is responsible for overseeing a team collaborating with Culinary and Operations in developing and launching new menu concepts & marketing initiatives which will generate new sales, drive participation, and continuously improve customer experience.

Key Resonsibilities include:

• Partnering with Culinary and Operations Team, manage a team in developing and executing holistic menu strategy for cafes and Restaurants in Puget Sound and Field sites that incorporates key business pillars including Sustainability.
• Work closely with Director of Marketing to develop and execute Concept Brand strategy and oversee development and launch of new concept brands.
• Collaborate with Vendor Partnerships Marketing Manager in developing integrated opening plans and promotions to increase transactions for both Eurest owned and vendor partner dining locations.
• Partner with Digital Strategy and Communications Manager in creating a seamless on site and digital experience for the customer.
• Oversee and manage the development and execution of all graphic design and printed collateral, including but not limited to menu/menu boards, poster signage, digital signage, PIDs to ensure consistency, brand standards and customer experience in providing guidance, prioritization and direction to supporting team to meet necessary deadlines and shifting priorities.
• Assess areas of opportunities, and proactively recommend new technology and/or processes to improve and elevate the customer experience and support operational efficiency.
• Manage Sr. Customer Engagement Specialist in managing Customer Feedback, and identifying Corporate resources to bring future innovation and trends to continually showcase innovation in the Dining program.
• As a senior leader on the Marketing Team and people manager, set an example of accountability and coach team and other Marketing managers to support their professional development goals.

Qualifications

• Minimum of 10+ years briefing, designing, managing and executing high profile marketing programs (retail, hospitality, restaurant)
• People management experience with a focus on coaching and development.
• Strong knowledge of food branding and brand strategy
• Strong knowledge of product management or menu development, and creative executions of menu formats
• Strong knowledge of digital communications and social media platforms.
• Demonstrated ability to identify and recommend process or technology improvements to support customer experience and/or operational efficiency.
• Excellent interpersonal communication skills and emotional intelligence – both verbal and written to effectively interact with senior leaders as well as front line employees.
• Highly proficient in developing presentations, utilizing PowerPoint as well as other mainstream software and technology.
• Proficient in Microsoft Office (including Word, Excel, PowerPoint & Outlook)
• Working knowledge of high-quality marketing collateral development and vendor management
• Passion, knowledge and appreciation of culinary arts, food and dining with a focus on customer experience

Associates at Eurest are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness ProgramsDiscount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland,or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug‑free workplace.

Applications are accepted on an ongoing basis.

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