REGIONAL MERCH/MKTG MANAGER

Eurest USA; Northern (KY); Hybrid; USD 115,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Job summary

Eurest USA is seeking a Regional Merch/Mktg Manager to lead regional marketing, merchandising, software platforms, and digital tools to drive business growth and client satisfaction. The role ensures brand standards and delivers strong consumer experiences across locations.

Reporting to the VP of Operations, you will coordinate training, implement consumer experience programs, and align platforms with business objectives while partnering with Compass Digital and vendors.

Qualifications

• Bachelor’s degree required.
• 5+ years in marketing, merchandising, consumer experience, or tech platform management.
• Experience coordinating tech implementations and vendor relationships across locations.
• Working knowledge of POS systems, mobile ordering, and related digital tools.
• Strategic, creative and innovative with awareness of current marketing tools and trends.
• Strong project management with attention to detail and timelines.
• Understanding of financial concepts including revenue and margins.
• Ability to analyze consumer insights and platform performance for improvements.
• Ability to collaborate with internal functions, clients and vendors while managing priorities.
• Strong communication, training, and presentation skills.

Responsibilities

• Leads regional marketing and merchandising initiatives to enhance customer experience and profitability.
• Coaches unit marketing managers to deliver consistent programs and brand standards.
• Oversees marketing content, calendars, and digital communications.
• Drives client innovation updates based on insights and trends.
• Manages technology platforms and data support across locations.
• Coordinates system configuration, data migration, and training with technical teams.
• Acts as liaison between Compass Digital, vendors, Operations and clients for tech requests.

Skills

Strategic thinking

Communication

Project management

Collaboration

Analytical

Education

Bachelor's Degree

Tools

POS systems

Mobile ordering platforms

Digital tools

Job description

Position Title:REGIONAL MERCH/MKTG MANAGER

Pay Grade:16

Reports To: VP, Operations

Salary:$115000 - $120000

Other Forms of Compensation: 30% Bonus

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

This key leader oversees regional marketing, merchandising, software platforms, and digital tools to support business growth, operational efficiency, and exceptional customer and client experiences. The role leads communication, training, and implementation of consumer experience programs while maintaining Company brand standards.

Working closely with Operations, Finance, Compass Digital, clients, and external vendors, this leader ensures technology platforms are efficient, scalable, and aligned with business objectives and client expectations. The position serves as the regional point of contact for marketing execution, technology implementation, platform performance, and ongoing technology and data support.

Key Responsibilities:

• Leads regional marketing and merchandising initiatives that enhance the customer experience and support profitability, sales, and participation goals.
• Coaches and inspires unit marketing managers and onsite teams to deliver consistent programs, brand standards, and customer experiences.
• Serves as a centralized planning resource, overseeing marketing content, promotional calendars, merchandising standards, and digital communications.
• Creates and participates in client innovation updates, making strategic recommendations based on consumer insights, business results, and emerging trends.
• Uses industry market research to validate project objectives and identify opportunities for growth and innovation.
• Collaborates with onsite marketing managers and Operations teams to ensure quality, alignment, and consistent execution across locations.
• Oversees regional software platforms and digital tools, ensuring alignment with organizational standards, operational goals, and client expectations.
• Serves as the primary liaison between Compass Digital, platform vendors, Operations, Finance, and the client for technology requests and initiatives.
• Establishes and maintains a technology platform roadmap aligned with business needs and operational priorities.
• Leads implementation projects for new technology programs, platform launches, upgrades, and enhancements, coordinating timelines, responsibilities, and vendor deliverables.
• Coordinates system configuration, data migration, testing, training, and launch readiness in partnership with the appropriate technical and operational teams.
• Acts as the primary regional point of contact for point of sale and mobile ordering systems, ensuring clear communication and alignment across stakeholders.
• Ensures menus, pricing, promotions, and brand messaging are accurate and consistent across physical and digital channels.
• Monitors platform performance and adoption, using data and user feedback to recommend improvements.
• Troubleshoots technology issues and coordinates timely resolution with Compass Digital and platform vendors, escalating concerns as needed.
• Supports Operations and Finance with daily technology and data requests, reporting needs, and initiatives that improve execution and decision making.
• Develops training resources and supports ongoing team education for marketing programs, digital tools, and system changes.
• Performs other duties as assigned.

Qualfications

• Bachelor’s Degree.
• At least 5 years of relevant experience in marketing, merchandising, consumer experience, technology platform management, or related operations.
• Experience coordinating technology implementations, vendor relationships, and adoption across multiple locations.
• Working knowledge of point of sale systems, mobile ordering platforms, and related digital tools.
• Strategic, creative, and innovative, with awareness of current marketing tools, technology developments, and industry trends.
• Strong project management skills, with attention to detail, timelines, and execution.
• Basic understanding of financial concepts, including revenue, margins, costs, and risks.
• Ability to analyze consumer insights, business data, and platform performance to identify opportunities and recommend improvements.
• Ability to collaborate with internal functions, clients, and external vendors while managing competing priorities.
• Strong communication, training, and presentation skills, with the ability to tailor content to different stakeholders and translate technical information into practical operational guidance.

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland,or to be performed Remotely,click hereor copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.