Sr. Market Associate/Barista

Salted Melon - Eastover; Charlotte (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Paid Time Off

Employee discounts

Growth Opportunities

Job summary

Salted Melon - Eastover in Charlotte, NC is seeking a customer-focused Sr. Retail/Cashier Associate. In this role, you will assist in preparing coffee drinks and food, while ensuring a friendly atmosphere for customers. Responsibilities include taking orders, maintaining cleanliness, and providing excellent service.

Candidates should have strong customer service skills, and prior food service knowledge is preferred. Benefits include medical insurance, paid time off, and growth opportunities.

Qualifications

• Previous knowledge of food service regulations preferred.
• Strong customer service and interpersonal communication skills.
• Able to stand for long periods.

Responsibilities

• Greet all customers with a friendly smile and provide excellent service.
• Take food and drink orders with an understanding of the menu.
• Maintain cleanliness of work areas throughout the day.

Skills

Customer service

Interpersonal communication

Conflict resolution

Food service knowledge

Quick thinking

Education

ServeSafe or Food Handler’s Certification

Job description

Job Summary

We are looking for a customer-focused Sr. Retail/Cashier Associates to join our team! You will be helping and overlooking the team preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You will also assist customers in finding retail items, stock the store, ring customers up, amongst other duties. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Responsibilities

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications

• Previous knowledge of food service regulations preferred
• ServeSafe or Food Handler’s Certification, or willing to obtain
• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Benefits

• Medical, vision, and dental insurance
• Paid Time Off
• Employee discounts
• Growth Opportunities