Sr Manager, WW Sales Ops, Amazon Shipping

Amazon; Seattle (WA); On-site; USD 157,000 - 261,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Sales Operations to lead their global team. This role focuses on optimizing sales processes, driving transformational change, and enabling the sales organization to achieve maximum productivity and revenue. The ideal candidate will possess strong leadership skills, a deep understanding of sales methodologies, and experience with CRM tools like Salesforce. Join a dynamic environment where your strategic vision will shape the future of sales operations and make a significant impact on the company's success. If you're ready to take on a challenging and rewarding role, this opportunity is perfect for you.

Benefits

Equity Options

Comprehensive Medical Benefits

Flexible Work Hours

Dependent Care Assistance

Employee Discounts

Qualifications

• 7+ years of team management experience with proven leadership skills.
• Experience in sales process implementation and automation.

Responsibilities

• Lead and optimize global sales operations for maximum productivity.
• Drive cross-functional alignment and manage stakeholder relationships.

Skills

Sales Methodology

Data-Driven Decision Making

Financial Acumen

Change Management

Cross-Cultural Communication

Education

Bachelor's Degree

Tools

Salesforce

CRM Tools

Business Intelligence Tools

Job description

Sr Manager, WW Sales Ops, Amazon Shipping

Job ID: 2894345 | Amazon.com Services LLC

Amazon Shipping is looking for a Senior Manager, Sales Operations to build and lead our WW SWA Sales Operations team. This team's objective is to optimize and enable the sales organization for maximum productivity and revenue generation. Core Sales Ops focus areas include measuring and optimizing the sales funnel through data-driven sales analytics, defining and refining shipper cohort targets, optimizing tools and systems, setting sales targets and enabling target attainment, implementing customer activation and retention strategies, providing day-to-day sales enablement support to the WW Commercial teams and driving cross-functional alignment across SWA.

Key job responsibilities

1. Strategic Leadership
   • Creates and executes long-term strategic vision for global sales operations
   • Demonstrates ability to translate corporate strategy into operational excellence
   • Track record of driving transformational change across complex organizations
   • Experience building and optimizing sales processes across multiple regions
2. Business & Commercial Acumen
   • Deep understanding of sales methodology and best practices
   • Strong financial acumen and experience managing large P&Ls
   • Data-driven decision making capability
   • Understanding of global market dynamics and regional differences
3. Operational Excellence
   • Proven expertise in sales tools and technology (CRM, CPQ, etc.)
   • Experience with sales forecasting and pipeline management
   • Territory design and optimization experience
   • Knowledge of sales performance metrics and KPIs
   • Process improvement and optimization capabilities
4. People Leadership
   • Track record of building and developing high-performing global teams
   • Cross-cultural communication and management experience
   • Change management and organizational development skills
   • Ability to influence senior stakeholders without direct authority
5. Technical Skills
   • Advanced analytics and modeling capabilities
   • Experience with major CRM platforms (Salesforce, etc.)
   • Understanding of sales automation tools
   • Data visualization and reporting expertise
6. Stakeholder Management
   • Experience partnering with C-suite executives
   • Ability to manage complex matrix relationships
   • Track record of cross-functional collaboration
   • Strong presentation and communication skills

BASIC QUALIFICATIONS

• 7+ years of team management experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience presenting to senior leadership

PREFERRED QUALIFICATIONS

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

Posted: January 9, 2025 (Updated about 16 hours ago)