Sr Manager Visual Merchandising & Store Experience - Kay/Peoples

Signet Jewelers Limited; Irving (TX); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Signet Jewelers, the world's largest diamond jewelry retailer, seeks a seasoned Visual Merchandising leader to elevate in-store presentation. This role drives VM standards, coordinates store openings, calibrates field execution, and collaborates with corporate partners to improve planograms and training.

The position focuses on field leadership, brand consistency, and strategic VM execution across hundreds of stores in the U.S. Requires travel and a track record of developing talent.

Qualifikationen

• Bachelor's degree or equivalent experience.
• 7+ years in Visual Merchandising or multi-store retail.
• Strong analytical, observation, and documentation skills.
• Willingness to travel as needed.

Aufgaben

• Lead VM preparation and readiness for new, repositioned, and renovated stores.
• Conduct calibration visits to about 110 of 1,100 stores annually and report findings.
• Feed field insights into the planogram process and training content.
• Provide VM field support during annual planogram cycles.
• Coordinate with Store Development & Space Planning on timelines.
• Build relationships with field leadership to reinforce brand standards.
• Develop and maintain standardized store visit docs and calibration criteria.

Kenntnisse

Visual Merchandising

Training & Coaching

Analytical Skills

Communication

Documentation

Travel

Ausbildung

Bachelor's degree or equivalent experience

Jobbeschreibung

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us! Elevates the customer experience by driving Visual Merchandising excellence at the store level, ensuring every store reflects the brand with consistency and care. Ensures VM standards are executed consistently in stores. Leads store opening preparation and readiness, field calibration visits, and Visual Merchandising support during two annual planogram cycles. Creates a feedback loop between stores and corporate partners to continuously improve planograms, training, and field execution.

Key Responsibilities

• Lead Visual Merchandising preparation and readiness activities for new, repositioned, and renovated stores.
• Conduct targeted calibration visits to approximately 10% of stores annually (about 110 of 1,100), document/report observations, and provide recommendations to improve execution and consistency.
• Feed field insights into the planogram process and training content, including recommendations for the Planogram and Training teams
• Provide Visual Merchandising field support during annual planogram implementation cycles (typically 3-4 months, twice per year).
• Partner with the Sr. Manager, Store Development & Space Planning to ensure seamless coordination of store opening timelines, project milestones, and handoffs.
• Build strong relationships with field leadership to reinforce brand standards and drive consistent execution.
• Develop and maintain standardized store visit documentation and calibration criteria.

Qualifications

• 7+ years of experience in Visual Merchandising, store operations, retail execution, or a related field supporting multi-unit retail environments.
• Demonstrated success training, coaching, and calibrating field teams to execute brand standards consistently.
• Strong analytical, observation, communication, and documentation skills, with the ability to translate field feedback into actionable recommendations.
• Travel is required based on business needs; frequency and scope to be determined based on seasonality.
• Bachelor's degree or equivalent experience.
• Experience leading teams and developing talent preferred.

Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.

We're ONE Company, proud of our rich heritage, international presence, diversity, inclusion and equity we’re inspiring inside.

We are Great Place to Work-Certified operating under the iconic brands: Kay Jewelers, Zales, Jared Jewelry, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda and James Allen.