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Sr Manager, US&C Digital Sales Center Leader

Uber

New York (NY)

On-site

USD 196,000 - 218,000

Full time

2 days ago

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Job summary

Uber Eats seeks a Regional Digital Sales Center Sales Leader to enhance SMB sales efforts in New York. This role involves localizing strategies, managing BPO partnerships, and driving revenue in a fast-paced environment. Ideal candidates will have significant experience in sales management and BPO operations, alongside a strong analytical focus that drives continuous performance improvement.

Qualifications

6+ years in sales management.
Experience in digital and BPO environments.
Strong communication and collaborative skills.

Responsibilities

Drive execution of the DSC strategy in the region.
Manage relationships with BPO partners.
Own GMV target for SMB customer segment.

Skills

Sales Management

Stakeholder Engagement

Performance Optimization

Data-Driven Analysis

Leadership

Tools

CRM Tools

Sales Automation

Analytics

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About The Role

Uber Eats is looking for a

About The Role

Uber Eats is looking for a Regional Digital Sales Center (DSC) Sales Leader in US&C to drive our SMB sales efforts within their designated region, managing BPO partnerships to achieve ambitious growth targets. Reporting to the Global DSC Sales Leader, with a dotted line to the regional sales leadership, this role will be responsible for executing the DSC strategy within their market, ensuring alignment with regional sales objectives, and delivering revenue growth.

---- What the Candidate Will Do ----

Regional Execution: Implement and localize the global DSC strategy to drive performance and scalability in your assigned region.
BPO Oversight: Manage day-to-day relationships with BPO partners, ensuring they meet performance expectations across acquisition, onboarding, and retention metrics.
Revenue Accountability: Own the GMV target for the long-tail SMB customer segment, working closely with BPO teams to optimize sales performance.
Stakeholder Engagement: Work cross-functionally with regional commercial leadership, operations, and marketing teams to drive alignment and maximize impact.
Performance Optimization: Analyze key sales metrics and drive continuous improvement through coaching, process refinements, and technology enablement.
Merchant-Centric Growth: Ensure that the sales strategy is tailored to address the unique challenges faced by SMB merchants, enhancing their engagement and success on the Uber Eats platform.

Basic Qualifications

What the Candidate Will Need / Bonus Points

6+ years of experience in sales management, preferably within a digital, inside sales, or BPO-driven environment.
6+ years of experience managing external partners and internal stakeholders across multiple functions.
6+ years driving regional sales growth and meeting revenue targets.

Preferred Qualifications

Experience managing BPO sales teams and/or global sales outsourcing operations.
Familiarity with Uber Eats or other marketplace/e-commerce business models.
Experience in data-driven sales environments, with strong command of CRM tools, sales automation, and analytics.
Strong communication and leadership skills, with a collaborative approach to problem-solving.
Ability to thrive in a fast-paced, dynamic environment with a strong focus on execution.
Ability to work effectively across cultures and time zones, with a global mindset.
Fluency in additional languages relevant to the region (e.g., Spanish, French, or Mandarin) is a plus.

For Chicago, IL-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year. For New York, NY-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Marketing and Sales
Industries
Internet Marketplace Platforms

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