Sr Manager, Transactional Risk Monitoring

Priority Technology Holdings, LLC; Atlanta (GA); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Financial Wellness Bonus programs

Gym membership reimbursement

Education expense reimbursement

Medical, dental, and vision coverage

Job summary

Priority Commerce is seeking a Director, Banking, Treasury & Platform Transactional Risk Monitoring to lead day-to-day fraud and credit risk monitoring for our Banking, Treasury and Platform services. You will manage risk across both program-level activity and underlying accountholder levels, ensuring timely detection and resolution of issues across card issuing programs.

You will tune rules, build risk dashboards, and partner with product/engineering to close control gaps while maintaining a

Qualifications

• 10+ years of experience in banking fraud risk, credit risk, or transaction monitoring.
• Proven track record owning day-to-day transaction risk monitoring and case resolution.
• Experience with multi-layer program structures (program manager, ISO, platform).
• Track record of reducing fraud or credit losses via tuning, calibration, or policy changes.
• Familiarity with fraud detection, case management, or credit decisioning systems.
• Experience supporting a card issuing program and billing/chargeback processes.
• Familiarity with payments and treasury products is a plus.
• Strong analytical skills and comfort with data to inform policy changes.
• Working knowledge of BSA/AML fundamentals is helpful.

Responsibilities

• Own day-to-day fraud and credit risk monitoring for Banking and Treasury Platform.
• Monitor risk across program manager and underlying accountholder levels.
• Review daily transactions, accounts, and cases to identify emerging fraud and losses.
• Manage credit risk exposure by applying underwriting criteria and thresholds.
• Support card issuing programs from a risk perspective and track dispute/trend data.
• Tune monitoring rules and scoring models to reduce false positives and losses.
• Provide reporting and dashboards for leadership showing risk indicators.
• Collaborate with product and engineering to close control gaps and inform decisions.
• Document procedures and prepare for scaling with analyst support.
• Ensure awareness of regulatory obligations and coordinate with Compliance.

Skills

Analytical skills

Data-driven mindset

Stakeholder communication

Fraud risk awareness

Education

Bachelor's degree in Finance/Business/Statistics

Tools

Fraud detection systems

Case management systems

Credit decisioning tools

Job description

Title

Director, Transactional Risk Monitoring

Reports to

SVP, Enterprise Risk

Department

Business Resource Group

Location

Remote (GA, NY, TN - preferred)

About Priority Commerce

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

Role Summary

We are looking for a Director, Banking, Treasury & Platform Transactional Risk Monitoring to own day-to-day fraud and credit risk monitoring for Priority's Banking, Treasury & Platform services. Priority Commerce operates on a program manager model — Priority Commerce onboards program managers, who in turn onboard the underlying businesses and/or consumers that actually transact. This role is responsible for monitoring risk at both layers: the program manager level and the underlying accountholder level beneath each program. You'll be the person accountable for catching and resolving risk issues day to day, including with our card issuing programs.

Responsibilities

• Own day-to-day fraud and credit risk transaction monitoring for Priority's Banking and Treasury Platform — alert review, investigation, case disposition, and loss mitigation across account takeover, first-party fraud, synthetic identity, and payment fraud typologies.
• Monitor risk across all layers of the platform: at the program manager level (overall program-level activity and exposure) and at the underlying business/consumer accountholder level that each program manager onboards.
• Review and act on daily transaction, account, and case activity to identify emerging fraud rings, loss trends, and credit deterioration signals — driving the alerts to resolution, not just triage.
• Manage credit risk exposure for accountholders on an ongoing basis — applying underwriting criteria, tracking exposure limits, and executing account review triggers at both the program manager and end-accountholder level.
• Support Priority's card issuing programs from a risk and fraud perspective — monitoring card-present and card-not-present activity and managing dispute/chargeback trends.
• Tune and calibrate existing monitoring rules and scoring models to reduce false positives and minimize fraud/credit losses while preserving a smooth customer experience; Build and maintain fraud and credit loss reporting and dashboards for internal leadership, tracking loss rates, alert volumes, recovery rates, and key risk indicators across program managers and underlying accountholders.
• Respond to partner bank inquiries related to fraud and credit risk on Priority's Commerce platform, and provide reporting and updates in line with each bank's requirements.
• Partner with internal product and engineering teams to close control gaps and inform product decisions that affect fraud or credit exposure.
• Document day-to-day procedures for the monitoring program and prepare the team to bring on analyst support as alert volume grows.
• Maintain baseline awareness of BSA/AML and regulatory obligations as they intersect with fraud and credit risk work, partnering with the Compliance team and partner banks on any BSA/AML-specific requirements.
• You own the risk results for your product lines, helping your product areas hit overall financial targets.
• You partner with the business leaders for your products to effectively balance revenue growth, customer friction, and risk.
• You establish effective and efficient transaction monitoring policies and procedures.
• You are flexible, working with customers and prospects that have unique needs while also delivering a scalable risk management environment.
• You maintain effective relationships with banking partners.

Requirements

• 10+ years of experience in banking fraud risk, credit risk, or transaction monitoring, ideally within a bank, fintech, payments company, or embedded banking/BaaS environment.
• ~ Proven track record owning day-to-day transaction risk monitoring — working alerts and cases to resolution, not just designing the rules that generate them.
• ~ Experience monitoring risk across a multi-layer program structure (e.g., a program manager, ISO, or platform model where sub-merchants, businesses, or consumers are onboarded beneath an intermediate program) is a strong plus.
• ~ Track record of reducing fraud or credit losses through rule tuning, model calibration, or policy changes, with the data to back it up.
• ~ Experience with fraud detection, case management, or credit decisioning systems
• ~ Experience supporting a card issuing program — familiarity with bank oversight processes and dispute and chargeback procedures.
• ~ Familiarity with payments and treasury products — ACH, wires, card transactions, embedded banking, or similar — is a strong plus.
• ~ Strong analytical skills and comfort with data — able to spot patterns in transaction and account data and translate them into policy or rule changes.
• ~ Working knowledge of BSA/AML fundamentals is helpful but not the focus of this role; day-to-day compliance and SAR filing sit with a separate Compliance function.
• ~ comfortable corresponding with partner banks on routine fraud and credit matters.
• ~ Bachelor's degree in Finance, Business, Statistics, or related field, or equivalent experience.

Company Culture & Benefits

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.Whether you're building technology, serving clients, or supporting internal teams, you'll be part of a company that empowers you to perform at your best and be known for results.Financial Wellness~ Bonus programs~Financial wellness resources and employee discount programs

Medical, dental, and vision coverageFamily planning and women's health benefits through CarrotGym membership reimbursement and virtual wellness programs (including yoga)Education expense reimbursementWe believe great performance starts with feeling supported - and we've built our benefits with that in mind.Join our team at Priority Commerce and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.