Sr Manager, Technology Risk Management (PL)

Charles Schwab; Austin (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) matching

Paid time off & sabbatical

Parental leave

Tuition reimbursement

Health/dental/vision insurance

Employee stock purchase plan

Job summary

Charles Schwab is seeking a senior risk leader to guide the TISO program, elevating first-line risk management and standardizing risk practices across STS.

You will coach risk professionals, translate enterprise risk requirements for senior leaders, and ensure coverage across technologies, processes, and activities with clear ownership and timelines.

Qualifications

• Bachelor's degree in computer science or related field.
• 8+ years in technology risk management, cybersecurity, audit, oversight, SOX testing, or related tech risk.
• Leadership experience coaching, performance management, and development of risk professionals.
• Strong knowledge of tech and cybersecurity risks and control design (NIST/ISO/COBIT).
• Ability to translate enterprise programs into clear ownership, actions, and priorities.
• Experience advising senior leaders with concise written assessments and executive presentations.

Responsibilities

• Lead the TISO program and team, defining responsibilities, coverage, and service expectations for first-line risk management.
• Develop team capability through coaching, objective setting, and performance management.
• Advise senior leadership on enterprise programs, translating risk requirements into business actions.
• Define program coverage with owners, deliverables, and timelines across STS.
• Drive execution by coordinating with technology and control owners to meet requirements and ownership of controls.
• Oversee reporting and escalation with executive-ready metrics, and escalate blockers with clear decisions needed.
• Monitor corrective actions and maintain governance, quality standards, and documentation.
• Coordinate risk and control activities across RCSA, blueprints, audits, and examinations.
• Synthesize enterprise risk themes to inform prioritization and improvement.

Skills

Leadership & coaching

Risk management

Stakeholder management

Executive communication

RCSA & control frameworks

NIST ISO COBIT knowledge

Education

Bachelor's degree in CS or related

CISSP/CISM/CISA/CRISC preferred

Tools

NIST

ISO

COBIT

Job description

Your opportunity

Position Responsibilities

• Lead the TISO program and team: Manage the transition from Risk Champions to TISOs and define team responsibilities, coverage, engagement practices, and service expectations to support consistent first-line risk management across STS.
• Develop team capability: Lead, coach, and develop risk professionals; establish objectives, delegate accountability, manage performance and capacity, and build the skills needed to deliver effective risk consultation.
• Advise senior leadership: Consult STS Managing Directors and Directors on enterprise programs and STS Standards, translating Technology and Cybersecurity risk requirements into clear business obligations, priorities, risks, and recommended actions.
• Establish program coverage: Partner with enterprise program and standards owners to define which STS teams, technologies, processes, and activities are in scope, including required practices, accountable owners, deliverables, and timelines.
• Drive consistent execution: Direct TISO coordination with technology and control owners to communicate requirements, clarify expectations, monitor commitments, and resolve execution barriers while maintaining appropriate ownership of controls and remediation.
• Oversee reporting and escalation: Deliver executive-ready reporting on participation, completion, risk and control indicators, gaps, and management commitments. Escalate missed milestones, deteriorating indicators, unresolved ownership, and capacity or dependency constraints with clear risks and decisions needed.
• Monitor corrective actions: Partner with accountable owners to establish response plans, track remediation, and elevate overdue or insufficient actions through established issue management and governance processes.Maintain governance and quality: Own TISO procedures, practice guidance, templates, quality standards, and governance routines to promote accurate, timely, consistent, and evidence-supported execution.
• Coordinate risk and control activities: Guide TISO support for RCSA, risk and control blueprints, control procedure inventories, issue management, audits, regulatory examinations, and control validation while coordinating across responsible functions to minimize duplication.
• Identify enterprise risk themes: Synthesize emerging risks, recurring control weaknesses, performance trends, and execution barriers across STS organizations to inform leadership prioritization and targeted improvements.

What you have

Required Qualifications

• 8+ years of experience in technology risk management, cybersecurity, audit, oversight, SOX testing, or a related technology risk function.
• Demonstrated people leadership experience, including coaching, performance management, delegation, workload prioritization, and development of risk professionals.
• Experience managing a risk program or team operating model, including procedures, governance routines, quality assurance, stakeholder engagement, and continuous improvement.
• Strong knowledge of technology and cybersecurity risks, control design and evaluation, and frameworks such as NIST, ISO, and COBIT.
• Ability to translate enterprise programs, standards, and risk framework requirements into clear applicability, ownership, execution expectations, and management actions.
• Experience advising senior leaders and communicating complex risk matters through concise written assessments, executive presentations, and actionable recommendations.
• Demonstrated ability to influence and negotiate across technology, business, cybersecurity, enterprise program, and oversight functions, including the first and second lines of defense.
• Experience developing or overseeing risk metrics, scorecards, and executive dashboards that communicate program scope, adherence, control performance, execution gaps, and remediation progress.
• Strong analytical and technical problem-solving skills, including the ability to investigate complex issues, identify root causes, evaluate alternatives, and recommend practical solutions.
• Experience supporting RCSA, risk and control blueprints, control procedure governance, issue management, audits, regulatory examinations, or control validation.
• Ability to work independently within delegated authority, manage competing priorities, lead cross-functional working groups, and elevate matters requiring senior leadership decisions.
• Bachelor's degree in computer science or related discipline, or commensurate industry experience.
• Industry certifications such as CISSP, CISM, CISA, or CRISC are a plus.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance