Sr. Manager, Sportsbook Promotions

BetMGM LLC; Connecticut; Presencial; USD 125.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Pre-tax accounts (FSA)

Flexible PTO

Professional development support

Employee resource groups

Ticket giveaways

Descripción de la vacante

BetMGM LLC seeks a senior promotions lead to own sportsbook marketing campaigns across the BetMGM platform in the US and Canada. You will manage the end-to-end lifecycle of promotions, free-to-play initiatives, and OTB activations, guiding cross-functional teams from planning through post-launch review with a focus on acquisition and retention.

You will oversee budgets, collaborate with CRM, VIP, and Trading teams, and mentor a growing campaign team to deliver scalable, compliant, and

Formación

• 5+ years sportsbook experience in marketing or promotions.
• Experience managing a promotional or marketing budget.
• Sportsbook industry experience strongly preferred.
• Strong operational and project management skills.
• Experience with CRM platforms or marketing automation a plus.
• Experience using GA and/or PowerBI a plus; willingness to learn proprietary tech.
• Previous management experience a plus.

Responsabilidades

• Own sportsbook promotional calendar aligned to sports calendar and events.
• Develop, refine, and execute promotional offers with Trading and Commercial teams.
• Ensure full campaign lifecycle from briefing to post-campaign wrap.
• Lead go-to-market planning for major initiatives including state launches and activations.
• Coordinate with Brand, Product, Content, CRM, VIP, Compliance, and Operations teams.
• Partner with CRM and VIP to target offers by customer segments and lifecycle stages.
• Monitor customer experience across promotional touchpoints and adjust as needed.
• Lead, develop, and coach a team for campaign planning and free-to-play operations.

Conocimientos

Sportsbook experience

Campaign management

Budget management

CRM tools

Project management

Leadership

Communication skills

Herramientas

Optimove

Braze

PowerBI

Google Analytics

Salesforce

Descripción del empleo

Discover What’s Possible At BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We’re a brand with technology at our hearts and the most driven and focused talent in the business.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That’s why we’re committed to building a respectful, inclusive workplace. It’s the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

The Opportunity

This role will lead the planning, design, and execution of sportsbook promotional campaigns across the BetMGM platform. You’ll own the end-to-end campaign lifecycle from promotional calendar planning and offer development through go-to-market coordination and operational execution, and post-launch review to ensure every promotion reaches the right customer, through the right channel, at the right time. The role also owns BetMGM’s free-to-play strategy and execution, overseeing the planning and delivery of contests, Pick 'Em games, and customer engagement initiatives that drive acquisition, retention, and sportsbook participation.

You’ll manage the day-to-day promotional budget across Acquisition & Retention activities in the United States & Canada, working closely with Marketing, Trading, CRM, VIP, Product, Compliance, and Operations teams to deliver a seamless customer experience. This role will also lead and develop a team responsible for campaign planning, promotional execution, and free-to-play operations, ensuring initiatives are delivered efficiently, accurately, and at scale. This role partners closely with the Sr. Commercial Manager, Sportsbook, who owns performance measurement, investment strategy, and commercial KPI governance.

Responsibilities

• Own the sportsbook promotional calendar, ensuring alignment to the sporting calendar, key tentpole events (NFL, CFB, NBA, MLB, NHL, World Cup, etc.), and business priorities.
• Develop, refine, and execute promotional offer mechanics (Bet & Get, No Sweat Bets, Free Bets, Deposit Matches, Odds Boosts, etc.) in collaboration with Trading and Commercial teams.
• Ensure operational excellence across the full campaign lifecycle - from briefing and build through QA, launch, and post-campaign wrap.
• Lead go-to-market planning for major initiatives including new state launches, sports marketing plans, and retail/digital activations; coordinate with Brand, Product, Content, CRM, VIP, Compliance, and Operations teams.
• Partner with CRM and VIP teams to ensure promotional offers are appropriately targeted and personalized across customer segments and lifecycle stages.
• Champion the customer experience across all promotional touchpoints, ensuring offers are clear, compelling, and easy to redeem.
• Manage the operational promotional budget across Acquisition & Retention verticals, pacing spend across all US states and Canada in alignment with approved commercial investment plans.
• Monitor competitor promotional activity and market trends to inform future promotional planning and identify opportunities for differentiation.
• Liaise with MGM Resorts International and Entain Group on cross-company promotional initiatives, improvements, and campaigns.
• Ensure promotional campaigns are delivered on time, on budget, and to a high standard of quality while supporting broader business objectives.
• Execute A/B tests and promotional experiments as defined by the testing roadmap (owned by the Sr. Commercial Manager, Sportsbook), ensuring clean execution and accurate data capture.
• Lead, develop, and coach a team responsible for sportsbook campaign planning, promotional execution, and free-to-play strategy. Establish priorities, provide ongoing performance feedback, and ensure effective delivery of departmental objectives across all promotional and free-to-play initiatives.

Qualifications

• 5+ years sportsbook experience, preferably with marketing responsibility in a campaign management or promotions-focused role.
• Previous experience managing a promotional or marketing budget — preferably in the sports betting space.
• Sportsbook industry experience strongly preferred; understanding of the sports betting industry required.
• Strong operational and project management skills with the ability to manage multiple campaigns simultaneously.
• Experience with CRM platforms, campaign management tools, or marketing automation (e.g., Optimove, Braze, Salesforce Marketing Cloud) a plus.
• Experience using GA and/or PowerBI a plus; willingness to learn key proprietary technology.
• Previous management experience a plus; this role will have direct reports.
• Ability to communicate effectively and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ability to collaborate and work with others across the organization to achieve goals and meet targets.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Compensation

The pay range for this position is as follows:
125,400.00--167,300.00
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM

BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations - MGM Resorts International - Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

If you need assistance or accommodation with your application due to a disability, you may contact us at [e-mail].

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.