Sr. Manager, Sales Technology

3 Day Blinds; Columbia (MD); On-site; USD 97,000 - 125,000; Full time

Benefits offered by this job

Wellness programs

Product discounts

401(k) with employer matching

Paid parental leave

Time off with pay

Job summary

3 Day Blinds is seeking a Sr. Manager, Sales Technology to own the Salesforce strategy and CRM platform roadmaps across Sales, Marketing, Customer Service, and Operations.

You will lead the Sales Technology team, align with executive leadership, and drive adoption of AI-enabled, data-driven solutions to boost productivity and customer experiences. The role requires extensive Salesforce expertise, strong leadership, and a track record of delivering scalable technology programs supporting business

Qualifications

• 8+ years of progressive experience leading enterprise Salesforce environments.
• 5+ years of people leadership experience managing technical or business systems teams.
• Bachelor's degree or equivalent combination of education and experience.
• Strong knowledge of CRM architecture, integrations, automation, data governance, and reporting.

Responsibilities

• Own the strategy, governance, and roadmap for Salesforce and the Company's commercial technology platforms.
• Lead, develop, and grow the Sales Technology team, setting priorities and managing performance.
• Partner with executive leadership across Sales, Marketing, Customer Service, Operations, and IT to define the commercial technology strategy.
• Lead the evolution of Salesforce and CRM capabilities, ensuring scalable, secure solutions.
• Drive commercial technology initiatives through integrations, automation, AI capabilities, and reporting modernization.
• Translate business needs into technology solutions to streamline operations and enhance the customer experience.
• Oversee Salesforce enhancements, platform governance, releases, and vendor relationships.

Skills

Salesforce administration

CRM architecture

People leadership

Data governance

BI/analytics

AI/automation

Executive communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Power BI

Tableau

Qlik

Job description

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?

Position Overview

The Sr. Manager, Sales Technology is responsible for the strategy, roadmap, and continuous evolution of the technology platforms that power Sales, Marketing, Customer Service, and Operations. This role leads the organization's Sales technology platform (Salesforce) and other Sales tech tools, while driving the adoption of CRM, business intelligence, AI, automation, and digital technologies that improve productivity, enhance the customer experience, and support long-term business growth.

What You'll Do

• Own the strategy, governance, and roadmap for Salesforce and the Company's commercial technology platforms.
• Lead, develop, and grow the Sales Technology team, setting priorities, managing performance, and building team capabilities.
• Partner with executive leadership across Sales, Marketing, Customer Service, Operations, and IT to define the commercial technology strategy and prioritize investments that support business growth.
• Lead the evolution of Salesforce and CRM capabilities, ensuring scalable, secure, and reliable solutions that support business growth.
• Drive commercial technology initiatives through enterprise integrations, automation, AI capabilities, reporting modernization, and customer-facing digital solutions.
• Support strategic initiatives including Salesforce evolution, CRM enhancements, CPQ integration, measurement and visualization technologies, AI-enabled commercial solutions, consumer journey digitalization, and reporting and analytics modernization.
• Translate business needs into technology solutions that streamline operations, improve productivity, and enhance the customer experience.
• Oversee Salesforce enhancements, platform governance, releases, vendor relationships, and the overall technology lifecycle.
• Own the company's reporting architecture, delivering executive dashboards and actionable insights through Salesforce, Power BI, Tableau, Qlik, and other business intelligence tools.
• Establish best practices for CRM administration, change management, user adoption, and documentation.
• Lead cross-functional technology initiatives from planning through execution while balancing strategic priorities with day-to-day business needs.

Who You Are

• 8+ years of progressive experience leading enterprise Salesforce environments, including deep expertise in Salesforce administration, configuration, and platform strategy.
• 5+ years of people leadership experience managing and developing technical or business systems teams.
• Strong knowledge of Salesforce Field Service, CRM architecture, integrations, automation, data governance, and reporting.
• Experience developing technology roadmaps and implementing scalable solutions that improve sales productivity and business performance.
• Demonstrated success developing technology strategies that support commercial growth and digital transformation.
• Demonstrated ability to evaluate and adopt emerging technologies, including AI, business intelligence, automation, and enterprise software platforms.
• Experience leading technology change management and driving user adoption across cross-functional organizations.
• Ability to communicate effectively with executive leadership and technical teams, translating business needs into technology solutions.
• Salesforce certifications strongly preferred.
• Bachelor's degree or equivalent combination of education and experience.

What's in it for you?

• Annual base salary range: $97,000 - $125,000
• Bonus target range: 15% - 25%
• A company culture that prioritizes internal development and professional growth
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

HunterDouglas is an Equal Opportunity Employer and complies with applicableemployment laws. EOE/M/F/Vet/Disabled are encouraged to apply.