Sr. Manager, Sales Engineering San Francisco, CA

Pendo; New York (NY); On-site; USD 205,000 - 250,000; Full time

Job summary

Pendo is seeking a Sales Engineering Manager to lead a team supporting the Enterprise West region. You will focus on coaching, leading, and collaborating with sales leaders while driving technical excellence and team performance. This is an exciting opportunity to impact one of the fastest-growing startups in the industry, supported by renowned investors, while fostering a culture of inclusivity and collaboration.

Qualifications

• 5+ years of Sales Engineering experience.
• Minimum 3 years managing similar teams.
• Experience selling to large enterprise customers.

Responsibilities

• Hire and onboard new team members.
• Drive standards and excellence in execution.
• Inspect, advise, and participate in technical deal solving.

Skills

Collaboration

Coaching

Technical Problem Solving

Job description

Reporting to the Director of NA Enterprise Sales Engineering, you will be tasked to hire, coach and lead a team of sales engineerssupporting the Enterprise West region.

An exceptional candidate would possess a results-driven mindset, emphasizing collaboration and empathy as a servant leader. In addition to leading a team of sales engineers, you will be a collaborative partner to sales leaders and sellers to solve problems and maintain a healthy, productive relationship between sales and sales engineering. You will also be a key cross-functional touchpoint for product, marketing and other areas of the business needing your team's support.

Role Responsibilities

• Hire and onboard new team members
• Drive standards and excellence in your team's execution in the field with sellers
• Inspect, advise and participate in deals when appropriate, including technical and strategic problem solving
• Grow and develop your team's skills through listening and coaching
• Assess individual performance and mentor your team on career growth
• Own your teams leading and lagging performance indicators to identify risks, trends and areas of improvement
• Partner with sales leaders and reps to drive quota attainment, execution of strategies and ensure the needs of the field are met
• Run and assist in driving company and cross-functional initiatives

Minimum Qualifications

• 5+ years SE experience
• Minimum 3 years experience managing similar teams
• Experience selling to large enterprise customers
• Track record of success and overachievement as an IC
• Experience working with MEDDICC & Force Management

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [e-mail]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in the United States is USD $205,000 - USD $250,000 OTE (70/30 split).

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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