Sr. Manager, Sales Assistant

KSHB / KMCI / The EW Scripps Company; United States; À distance; USD 110 000 - 150 000; Plein temps

Résumé du poste

The E.W. Scripps Company is seeking an experienced manager to lead a virtual Sales Assistant team powering our linear and digital sales operations. Youll set standards, build scalable processes, coach talent, and partner with Sales Leadership to elevate seller productivity and customer experience.

Youll drive transformation, monitor KPIs, and guide teams through changing priorities in a fast-moving media environment, impacting revenue and service delivery.

Qualifications

• BS/BA in related discipline preferred or equivalent years of experience.
• Typically 7+ years in related field.
• Prior managerial experience preferred.

Responsabilités

• Establish clear performance expectations, accountability measures, and service standards for the team.
• Oversee staffing, workload balancing, and resource allocation to maximize team efficiency.
• Create and lead training, onboarding, and professional development programs.
• Foster a culture of collaboration, continuous improvement, customer service, and learning.
• Guide teams through evolving priorities, technologies, and transformation initiatives.
• Partner with Sales Leadership to improve seller productivity, customer experience, and revenue-generating effectiveness.
• Use KPIs, productivity metrics, and data insights to monitor performance and risks.
• Collaborate cross-functionally to influence decisions and enhance processes.

Connaissances

Leadership

Staff management

Training & development

Change management

Analytics

Stakeholder management

Cross-functional collaboration

Communication

Formation

BS/BA in related discipline

Description du poste

Are you a strategic, people-first leader who thrives in the middle of change? Scripps is looking for an experienced manager to lead a virtual Sales Assistant team that powers the engine of our linear and digital sales operation. In this role, you'll set the standard for excellence — building scalable processes, growing talent, and partnering with Sales Leadership to elevate seller productivity and customer experience. If you're energized by transformation, motivated by results, and committed to developing high-performing teams in a fast-moving media environment, this is your opportunity to make a lasting impact.

WHAT YOU'LL DO:

• Establish clear performance expectations, accountability measures, and service standards to ensure consistent execution.
• Oversee staffing, workload balancing, and resource allocation to maximize team efficiency and seller support.
• Create and lead training, onboarding, and professional development programs that build media sales and systems expertise.
• Foster a culture of collaboration, continuous improvement, customer service, and ongoing learning.
• Serve as a change leader by guiding teams through evolving business priorities, technologies, and transformation initiatives.
• Partner with Sales Leadership to improve seller productivity, customer experience, and revenue-generating effectiveness.
• Use KPIs, productivity metrics, and data insights to monitor performance, identify risks, and drive continuous improvement.
• Collaborate cross-functionally to influence decisions, support enterprise initiatives, and enhance processes, systems, and organizational effectiveness.

WHAT YOU'LL NEED:

• BS/BA in related discipline preferred or equivalent years of experience
• Generally, 7+ years of experience in related field preferred
• Prior managerial experience preferred

WHAT YOU'LL BRING:

• Track record of building scalable processes, developing talent, and driving operational excellence
• Deep understanding of linear and digital media sales operations, advertising workflows, and customer support processes
• Strong leadership, coaching, and talent development capabilities
• Expertise in change management and organizational effectiveness
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Ability to influence across functions and levels of the organization
• Experience working within complex, fast-paced, and evolving business environments

#LI-SM2

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SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve.We are intentional about creating anenvironmentwhereemployees, our audiences and other stakeholders feel valued and inspiredto reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: "Give light and the people will find their own way."

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.