Sr. Manager, Revenue cycle Management

Abbott Laboratories; Livermore (CA); On-site; USD 146,000 - 294,000; Full time

Job summary

An established industry player is seeking a Sr. Manager for Revenue Cycle Management to lead operations in Livermore, California. This pivotal role involves overseeing billing, claims processing, and revenue collections, ensuring compliance with regulations and optimizing cash flow. You will lead a dynamic team, drive process improvements, and collaborate with various stakeholders to enhance operational efficiency. Join a company committed to innovation and employee development, offering a supportive environment where your contributions will make a significant impact on the healthcare landscape.

Benefits

Free medical coverage

Retirement savings plan

Tuition reimbursement

Career development opportunities

Diversity and inclusion initiatives

Qualifications

• Oversee revenue cycle operations ensuring compliance and efficiency.
• Manage a team of 50+ billers with a focus on performance and training.

Responsibilities

• Direct claims management processes ensuring accuracy and compliance.
• Monitor accounts receivable and implement improvement strategies.

Skills

Leadership

Revenue Cycle Management

Claims Management

Customer Focus

Process Improvement

Adaptability

Education

Bachelor's Degree in Business/Engineering

CRCR Certification

Tools

EMR/EHR Systems

Job description

Sr. Manager, Revenue Cycle Management

Apply locations: United States - California - Livermore, United States - Florida - Orlando

Time type: Full time

Posted on: Posted 4 Days Ago

Job requisition id: 31108074

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Orlando, Florida or Livermore, California location in the heart failure division. As the Sr. Manager, Revenue Cycle Management, you will oversee the planning, organization, and coordination of daily revenue cycle operations to ensure effective processes for billing, claims processing, revenue collections, and overall payment functions including cash posting for all insurances and patients. Execute Revenue Cycle strategies in alignment with the business objectives. Improve days sales outstanding and collection percentage to meet the cash flow target. Ensure compliance with collection policies within Revenue Cycle areas including full responsibility for acquired entities, overseas team management, and third-party collection agencies.

What You’ll Work On

• Oversee the planning, organization, direction, and implementation of all claims management processes and controls to ensure the accuracy and timeliness of claim submissions, collections efforts, and payment distribution in compliance with contractual, state, and federal regulations.
• Stay updated on insurance industry regulations, policies, and coding standards, ensuring compliance, and implementing necessary changes.
• Ensure efficient accounts receivable management. Use routine monitoring reports such as claim submission rates, denial rates, and reimbursement trends to oversee the revenue cycle operational functions.
• Identify and address areas of improvement to maximize reimbursement and minimize billing errors. Collaborate with insurance companies, B2B clients, and third-party payers to address claims inquiries, appeals, and payment discrepancies.
• Monitor work queues responsible for and develop remediation plans for any backlogs that could occur operationally.
• Supervise patient billing and collections staff on a daily basis, including hiring, monitoring productivity standards, and departmental training.
• Formulate appropriate professional targets for each of the team members. Ensure collection goals for the department are met.
• Attend, participate, and lead required meetings and work groups.
• Foster positive working relationships with internal and external stakeholders, promoting effective communication and collaboration.
• Provide leadership. Serve as a role model and share resources.
• Actively participate in department projects and improvement initiatives.
• Interface with upper management including Director, VP, and DVP in Operations, Sales, Marketing, Finance, and R&D.
• Provide key financial input on decisions that will drive the strategic/tactical direction of the business unit.
• Evaluate existing team performance and propose target/organization changes to upgrade the talents.
• Manage a 30+ collection team, including training, mentoring, goal setting, and performance review.
• Any other projects/initiatives assigned in connection with Revenue Cycle management.

Required Qualifications

• Bachelor's Degree preferably in Business/Engineering, Revenue Cycle Management; CRCR certified preferred.
• Experience in handling a team of 50+ billers /$500M+ in accounts receivables.
• Experience in CMS billing, accounts receivable management is preferred.
• Experience in multiple EMR/EHR work queue management within RCM.
• Adaptable, open to change, and able to work in ambiguous situations and respond to new information and unexpected circumstances.
• Strong billing requirements knowledge with a detailed understanding of how to strategize accounts receivables and optimize operations.
• Experience working with third-party collection agencies.
• Self-motivated and strong leadership to challenge the status quo.
• Strong customer focus and ability to get results.
• Demonstrated process improvement skills.
• Ability to make business decisions under uncertainty.
• Demonstrated ability to influence stakeholders, effectively work and communicate in a matrix global organization (Finance, Sales, Marketing, Warehouse, customer service, etc.).

Preferred Qualifications

• CRCR from HFMA or other Revenue Cycle management related.

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is $146,700.00 – $293,300.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Manufacturing

DIVISION:

HF Heart Failure

LOCATION:

United States > Livermore: 6465 National Drive

ADDITIONAL LOCATIONS:

United States > Orlando: 30 S. Keller Road

WORK SHIFT:

Standard

TRAVEL:

Yes, 15% of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day), Keyboard use (greater or equal to 50% of the workday).

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: EEO is the Law link - Español: EEO is the Law

About Us

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm, and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.