Sr Manager Regional Operations (Data Center)

CBRE, Inc.; Texas; On-site; USD 120,000 - 170,000; Full time

Job summary

CBRE, Inc. is seeking a Senior Manager of Operations Management to oversee regional business operations, governance, and financial performance for a large data center portfolio.

You will lead regional teams and ensure high-availability infrastructure aligns with business goals. The role requires coordinating cross-functional operations, managing forecasting and budgets, ensuring compliance with industry and real estate regulations, and driving continuous improvement through best practices across

Qualifications

• Bachelor's Degree preferred with 5-8 years of relevant operations management experience, ideally within data centers, critical infrastructure portfolios, telecom, or large industrial real estate.
• Portfolio Operations Mastery: Staffing, technical selection, regional training, performance auditing, and operational budget management.
• Critical Communication: Ability to lead the exchange of sensitive, highly complicated information, convey performance expectations to multi-site teams, and manage high-stakes business problems.

Responsibilities

• Regional & Technical Team Leadership: Supervise regional operations professionals, oversee staffing and cross-training schedules.
• Financial & Portfolio Metrics: Prepare reports on data center revenue, OpEx/CapEx, and business metrics; lead monthly forecasting.
• Compliance & Critical Governance: Ensure adherence to company policy, licensing, data center regulations, real estate law, and environmental guidelines.
• Data Integrity & Systems Management: Address data clean-up and governance when tracking issues arise.
• Operational Best Practices: Partner with national service teams to implement best practices across the data center portfolio.
• Process Development: Create and implement operational training programs and standard operating procedures.
• Cross-Discipline Integration: Integrate data center operations with facility engineering, IT deployment, and client stakeholders.

Skills

Leadership

Budget management

Operational excellence

Data analysis

Communication

Strategic thinking

Education

Bachelor's Degree

Tools

DCIM

CMMS

Excel

ERP systems

Job description

About the Role

As a CBRE Operations Management Senior Manager, you will oversee the business operations, governance, and financial performance for a large region or a high-profile data center client portfolio. This job is part of the Operations Management job function. You will coordinate staff functions, regional compliance, and cross-functional operations to support the organization’s mission-critical goals, ensuring high-availability infrastructure strategy aligns with business performance.

What You'll Do

• Regional & Technical Team Leadership: Provide formal supervision, mentoring, and performance coaching to a regional team of operations professionals. Oversee recruiting, hiring, and technical cross-training schedules to ensure continuous operations support.
• Financial & Portfolio Metrics: Prepare complex reports for data center revenue, critical environments operational expenses (OpEx/CapEx), and business metrics. Direct the monthly forecasting process for the data center client or region, delivering strategic recommendations to improve financial efficiency.
• Compliance & Critical Governance: Guarantee all regional sites and teams adhere strictly to company policy, business/professional licensing, data center industry regulations, real estate law, and state/federal environmental or energy guidelines.
• Data Integrity & Systems Management: Identify approaches to data clean-up and governance when operational or facility management tracking issues are identified.
• Operational "Best Practices": Partner with national technical service teams to identify, scale, and implement organizational best practices across the data center portfolio.
• Process Development: Develop, approve, and execute operational training programs, standard operating business processes, and technical system training programs prior to regional distribution.
• Cross-Discipline Integration: Apply a broad knowledge of data center business landscapes to integrate operations smoothly with critical facility engineering, IT hardware deployment, and client stakeholder groups.
• Complex Problem Solving: Identify and solve highly complex technical and operational business problems, recognizing how regional choices impact the broader critical environments department.
• Continuous Improvement: Improve and optimize existing methods, operational processes, and SLAs within the data center management discipline.
• CBRE RISE Values: Lead by example and model behaviors consistent with CBRE RISE values. Influence internal teams and external clients to adopt new processes while working within departmental plans.

What You'll Need

• Education & Experience: Bachelor's Degree preferred with 5-8 years of relevant operations management experience, ideally within data centers, critical infrastructure portfolios, telecom, or large industrial real estate. A combination of experience and education will be considered.
• Portfolio Operations Mastery: Proven experience in staffing, technical selection, regional training, performance auditing, and operational budget management.
• Critical Communication: Ability to lead the exchange of sensitive, highly complicated, and difficult information, convey strict performance expectations to multi-site teams, and manage high-stakes business problems.
• Strategic Leadership: Strong leadership skills to motivate regional teams to achieve broad operational and financial targets across multiple job disciplines.
• Tools & Analytics: In-depth knowledge of Microsoft Office products (Advanced Excel, Word, Outlook) and comfort reviewing enterprise ERP, data center infrastructure management (DCIM), or CMMS reporting tools.
• Mindset: Extensive organizational skills combined with an advanced, inquisitive mindset focused on process optimization.

Disclaimers:

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.