Sr. Manager, Quality (Supplier & Copacker)

Mark Anthony Group; Chicago (IL); On-site; USD 114,000 - 143,000; Full time

Benefits offered by this job

Bonus plan

Health and welfare benefits

401(k) matching

Paid time off

Training and career growth

Job summary

Mark Anthony Group is seeking a Sr. Manager of Supplier & Copacker Quality to ensure third-party suppliers and copackers meet food safety and regulatory standards. You’ll serve as the QFS liaison, drive continuous improvement, and mitigate supply-chain risk while aligning supplier quality with business goals.

Additionally, you will lead audits, track KPIs, and manage supplier development to ensure robust quality programs across manufacturing partners in a fast-paced beverages environment.

Qualifications

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field.
• 5+ years of experience in QA, Packaging, Warehousing in food/beverage industry.
• 3+ years of experience in CPG food safety auditing.
• Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices.
• PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications.

Responsibilities

• Qualification, onboarding, suspension, and reviews of suppliers and copackers.
• Audit program management and data review to ensure standards.
• Maintain supplier audit records, certifications, and quality agreements.
• Lead supplier development to improve quality, education, and efficiency.
• Drive corrective actions across suppliers with timelines.
• Monitor performance via KPI tracking.
• Collaborate cross-functionally to support risk mitigation.
• Governance and documentation for supplier expectations and QFS policies.
• Support continuous improvement initiatives aligned with corporate strategy.
• Investigate consumer complaints and accountability with co-packers.
• Support release decisions for external copacker holds.
• Track non-conformances and NCR closures.

Skills

Technical & functional skills

Leadership & strategic skills

Soft skills

Highly organized

Continuous improvement mindset

Proactive risk management

Education

Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field

Job description

• Supplier & copacker qualification, onboarding, suspension, & reviews

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack.

The Sr. Manager of Supplier & Copacker Quality is responsible for ensuring that all third-party suppliers & external copackers/repackers/storage facilities consistently meet the company’s quality, food safety, & regulatory standards. This role serves as the primary QFS liaison between the organization and external manufacturing partners, driving compliance, continuous improvement, & risk mitigation across the supply chain. They will align supplier quality objectives with the business, foster a culture of accountability & continuous improvement, & mitigate risk throughout the supply chain.

Accountabilities

• Supplier & copacker qualification, onboarding, suspension, & reviews
• Manages auditing & compliance to ensure corporate quality standards are met through audit program & routine data review
• Maintains records of supplier audits, certifications, quality agreements
• Leads & manages supplier development programs to improve quality, education, & efficiency, enhances VACCP & FSVP program
• Drives corrective action management across suppliers & copackers with accountability to acceptable CAs at the agreed timeline
• Performance monitoring through KPI tracking
• Cross-functional collaboration with critical partners to support risk mitigation & escalation
• Supports governance & maintains documentation for supplier expectations & QFS policies
• Supports continuous improvement initiatives, aligning with corporate strategies that streamline routines
• Consumer complaint investigation & accountability with co-packers
• Supports release decision for external copacker hold management
• Tracks NC & supports NCR progress for closure

Key Metrics & Financial Targets

• RFT – Right the First Time
• Copacker & Supplier focused KPIs
• CCs/1M cases
• COQ (cost of quality)
• GFSI Compliance
• Supplier & Copacker Qualifications & Compliance
• Supplier Scorecards – Quality
• NC/CA Closure
• NCR Closure

Own

• Identify & mitigate quality risks in the supply chain
• Corporate quality standards for suppliers and copackers
• Supplier, vendor, & copacker qualifications & monitoring/auditing program
• CA management for quality events across suppliers, copackers, & vendors
• Reporting supplier quality performance to senior leadership, effectively communicating expectations & improvement plans internally & externally

Influence

• Procurement, Logistic, & Distribution supplier strategies, supporting contract negotiations
• Sourcing decisions based on quality performance
• Culture of accountability & continuous improvement
• Copacker QFS improvement

Veto

• Onboarding of new suppliers & copackers based off audit findings
• Suspend the use of or eliminate current supplier or vendor from approved list due to audit findings

Critical Stakeholders & Relationships

• Procurement
• Operations and Brewing Teams
• Supply Chain & Logistics
• Customer experience/ Consumer Affairs
• Copacker & Supplier partners
• Corporate & Site Quality

Qualifications, Education & Experience

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
• 5+ years of experience in QA, Packaging, Warehousing in food/ beverage industry
• 3+ years of experience in CPG food safety auditing
• Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices
• PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications

Skills Needed To Be Successful

• Technical & functional skills
• Leadership & strategic skills
• Soft skills
• Highly organized
• Continuous improvement mindset
• Ability to be proactive & address risks quickly & effectively

Compensation

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary from $114,000 to $143,000 based in Chicago, IL
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft

We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious

We stay curious, dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility

We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive

We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.