Sr. Manager, Program and Project Management (Pharmacy Operations and Stabilization)

Blue Shield of CA; Redding (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Blue Shield of California is seeking a Sr. Manager, Program and Project Management for the Pharmacy Operations and Stabilization team. This role leads end-to-end management of pharmacy production stabilization, develops executive communications, and partners with internal and external teams to ensure timely resolutions.

You will oversee a team, drive strategic initiatives, and contribute to affordability while aligning with the organization’s leadership model and collaboration across departments.

Qualifications

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
• Requires 8 years of prior relevant experience
• Requires 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct reports
• Advanced knowledge of pharmacy operations at the health plan level
• Experience driving strategic projects and partnering cross-functionally as well as with external vendor partners to achieve successful outcomes
• Excellent verbal and written communication skills that exhibit a solution-oriented approach
• Excellent analytical and problem-solving skills
• Demonstrated leadership, project management, and program evaluation skills

Responsibilities

• Lead a team of professionals to drive processes and business efficiencies in support of our culture of affordability.
• Develop executive level communications and reporting to keep key stakeholders informed of status.
• Collaborate cross-functionally with internal teams and external partners to resolve pharmacy production stabilization issues.

Skills

People management

Cross-functional collaboration

Program management

Pharmacy operations knowledge

Strategic projects

Communication skills

Analytical skills

Leadership

Education

Bachelor's degree or High School Diploma/GED

Job description

Your Role

The Pharmacy Operations and Stabilization team provides management and end to end oversight of all Pharmacy benefit intent, quality assurance, testing, and production stabilization activities ensuring benefit changes are clearly defined, accurately validated, and effectively managed from issue identification through resolution within a matrixed environment.

The Sr. Manager, Program and Project Management (Pharmacy Operations and Stabilization team), will report to the Director of Pharmacy Operations. In this role you will be responsible for the management and ownership of the end-to-end activities needed to bring all pharmacy production stabilization issues to full resolution, develop executive level communications and reporting to keep key stakeholders informed of status, and support annual readiness activities. Leading a team of professionals, you will drive processes and business efficiencies in support of our culture of affordability. This position will work closely with the Pharmacy Strategy and Operations team, cross-functionally with other teams within Blue Shield of California (BSC) and Stellarus, as well as with our external vendor partners to ensure timely and accurate resolution of pharmacy production stabilization issues.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 8 years of prior relevant experience
• Requires 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct reports
• Advanced knowledge of pharmacy operations at the health plan level
• Experience driving strategic projects and partnering cross-functionally as well as with external vendor partners to achieve successful outcomes
• Excellent verbal and written communication skills that exhibit a solution-oriented approach
• Excellent analytical and problem-solving skills
• Demonstrated leadership, project management, and program evaluation skills

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.