Sr. Manager, Program and Project Management (Pharmacy Operations and Stabilization)

Blue Shield of CA; Oakland (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Blue Shield of California is seeking a Sr. Manager for Program and Project Management in Pharmacy Operations and Stabilization.

The role oversees end-to-end activities to resolve production stabilization issues, and it requires strong leadership to drive cross-functional collaboration with internal teams and external partners. You will develop executive communications, report on status to stakeholders, and lead a team to improve processes and efficiencies in service of affordable care.

Qualifications

• Bachelor's degree or High School Diploma/GED with 4 years of additional relevant experience in lieu of a degree.
• 8 years of prior relevant experience preferred.
• 4 years of prior people management experience with direct reports.
• Advanced knowledge of pharmacy operations at the health plan level.

Responsibilities

• Manage end-to-end activities to bring pharmacy production stabilization issues to full resolution.
• Develop executive-level communications and reporting to keep stakeholders informed of status.
• Lead a team of professionals and drive processes and efficiencies in support of affordability.
• Collaborate cross-functionally with Pharmacy Strategy and Operations and external partners.

Skills

Pharmacy operations

Program management

People management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Your Role

The Pharmacy Operations and Stabilization team provides management and end to end oversight of all Pharmacy benefit intent, quality assurance, testing, and production stabilization activities ensuring benefit changes are clearly defined, accurately validated, and effectively managed from issue identification through resolution within a matrixed environment.

The Sr. Manager, Program and Project Management (Pharmacy Operations and Stabilization team), will report to the Director of Pharmacy Operations. In this role you will be responsible for the management and ownership of the end-to-end activities needed to bring all pharmacy production stabilization issues to full resolution, develop executive level communications and reporting to keep key stakeholders informed of status, and support annual readiness activities. Leading a team of professionals, you will drive processes and business efficiencies in support of our culture of affordability. This position will work closely with the Pharmacy Strategy and Operations team, cross-functionally with other teams within Blue Shield of California (BSC) and Stellarus, as well as with our external vendor partners to ensure timely and accurate resolution of pharmacy production stabilization issues.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires 8 years of prior relevant experience
• Requires 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct reports
• Advanced knowledge of pharmacy operations at the health plan level
• Experience driving strategic projects and partnering cross-functionally as well as with external vendor partners to achieve successful outcomes
• Excellent verbal and written communication skills that exhibit a solution-oriented approach
• Excellent analytical and problem-solving skills
• Demonstrated leadership, project management, and program evaluation skills

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.
Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.