Sr. Manager, Product Management, Developer Experience - Developer Enablement Tools

Capital One National Association; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Sr. Manager for Product Management within Developer Experience. This role is pivotal in shaping the future of developer tools that enhance the software delivery process. You will lead the design and implementation of innovative solutions, ensuring they align with business outcomes while advocating for the needs of customers. The ideal candidate will possess a blend of technical knowledge, product management experience, and a passion for technology. Join a dynamic team that values collaboration and creativity, where your contributions will help redefine the developer experience in a fast-paced environment.

Qualifications

• 5+ years of experience in digital product management.
• Strong analytical skills with experience using data to drive decisions.
• Experience in Agile product management and leading teams.

Responsibilities

• Design and deliver managed developer tools for software delivery teams.
• Collaborate with stakeholders to identify pain points and product opportunities.
• Prepare strategic roadmaps and communicate them to leadership.

Skills

Digital Product Management

Agile Methodologies

CI/CD Tools

Stakeholder Management

Analytical Skills

Communication Skills

Education

Bachelor’s Degree

Master’s Degree

Tools

Agile Tools

Job description

Sr. Manager, Product Management, Developer Experience - Developer Enablement Tools

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are exploring ways that Generative AI can enhance our software delivery tools that run critical business functions like mobile and online experiences for Capital One customers. These business critical tools for Capital One’s 1,800 software development teams enables us to continue thriving in the cloud in a safe and well-managed way by standardizing best practices and automating compliance and security requirements. This work is core to Capital One’s mission to change banking for good!

As a Product Manager on the Developer Experience (DevX) Product team, you will be part of the Delivery Experience team designing and delivering best-in-class managed developer tools that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will explore new product opportunities. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast. We’re passionate about building platform software for the next generation of developers at Capital One and are looking for someone excited to build managed compute solutions at scale.

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for feature definition and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders.

Successful candidates will also demonstrate:

• Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of developer tooling and their role in connecting the dots for a large enterprise.

• Experience translating business strategy and analysis into consumer facing digital products.

• Experience developing tools for CI/CD and DevOps.

• Strong ability to work with key stakeholders within the organization to understand dependencies and prioritize customer needs.

• Preparing strategic roadmaps and communicate it to Leadership and other stakeholders.

• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment.

• Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases.

• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.

• Strong work ethic as a team player and a willingness to roll up one’s sleeves to get the job done.

In this role, you’ll be expected to demonstrate proficiency in five key areas:

• Human Centered. You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.

• Business Focused. You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.

• Technology Driven. You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.

• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

• Transformational Leadership. You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor’s Degree or military experience.

• At least 5 years of experience in digital product management.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering.

• MBA or Master’s degree.

• 3+ years of experience in Agile product management.

• 2+ years of people leadership experience leading product manager teams.