Sr. Manager, Process Improvement (Hybrid) Houston, TX

PosiGen Inc.; Town of Texas (WI); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Process Improvement to spearhead initiatives that enhance operational efficiency and streamline workflows. This hybrid role involves collaborating with cross-functional teams to create a culture of process documentation and continuous improvement. The ideal candidate will have a strong background in process improvement methodologies, including Green Belt programs, and will be responsible for developing training materials to elevate organizational capabilities. Join a dynamic team where your leadership will drive measurable improvements and foster a culture of excellence.

Qualifications

• 4+ years of experience in process improvement and change management.
• Expert-level knowledge of process mapping and data analysis tools.

Responsibilities

• Lead enterprise efforts to develop and improve business processes.
• Collaborate with teams to enhance operational efficiencies.
• Train and mentor Green Belts and project teams.

Skills

Process Improvement

Change Management

Analytical Skills

Problem-Solving

Documentation Management

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Operations Management

Bachelor’s degree in Business Administration

Tools

Process Mapping Software

Data Analysis Tools

Performance Tracking Software

Job description

Sr. Manager, Process Improvement (Hybrid)

Houston, TX

Summary

The Senior Manager of Process Improvement is responsible for leading enterprise efforts to develop and improve business processes and practices. The selected candidate will partner with leaders and cross-functional teams across all business units to increase operational efficiencies, streamline workflows, and help establish a process and process documentation culture across the organization. This critical role requires experience in creating and maintaining business process repositories, leading Kaizen events, establishing Green Belt (or equivalent) programs, and collaborating with training teams to develop an internal curriculum that enhances organizational capabilities in documentation and process maturity.

This is a Hybrid position requiring 2-3 days onsite at our office in New Orleans, LA or Houston, TX.

Essential Job Functions

• Collaborate with Product and Project Management to integrate business process reviews and improvements into all product briefs and enterprise initiatives
• Develop and manage documentation templates and standards, establishing a business process management system that includes revision control, ownership, and approvals
• Evaluate existing processes and workflows to pinpoint opportunities for enhancing efficiency, effectiveness, and quality
• Collaborate with executive leadership teams to prioritize improvement initiatives based on potential impact and overall strategic importance
• Define KPIs to measure the success of individual and collective improvement initiatives
• Develop and curate training materials and curriculum that will increase the organization’s capabilities to measure, analyze, and improve business processes
• Train, coach and mentor Green Belts, sponsors, and champions following prescribed courses and monitor projects throughout the entire process, ensuring timely and successful completion
• Establish strong team relationships, building trust and open communication regarding project issues and results
• Model our core tenets or DNA: deliver outstanding customer service, be easy to work with, follow the rules, and help drive a culture of zero resignations
• Other duties as assigned

Success Scorecard

• Create an enterprise business process repository and/or create requirements, specifications, and assist with the implementation for business process management system
• Establish a green belt program (improvement community) that develops high-quality change and process improvement practitioners within each business unit
• Train the community on how to deconstruct complex business processes into discrete activities and flows and analyze for opportunities to improve effectiveness and efficiency
• Earn the trust and confidence of leadership teams across the organization
• Lead the efforts to incorporate continuous improvement mindsets and methodologies into the broader culture
• Effectively manage stakeholders and expectations across and through complex organizational dynamics
• Quantify the business impact of process improvement initiatives through dashboards, reports, and metrics

Education/Experience

• Bachelor’s degree in Engineering, Operations Management, Business Administration, or related field
• 4+ years of experience leading process improvement, change management, or quality improvement business transformations
• Strong analytical and problem-solving skills, with a track record of driving measurable improvements in operational performance
• Expert-level knowledge of relevant software tools and technologies for process mapping, data analysis, and performance tracking

Physical Demands

• The physical requirements outlined are essential for performing the core duties of this role.
• Regular responsibilities include speaking, listening, standing, walking, using hands for handling or feeling, and reaching with arms.
• Occasionally, the employee may need to sit, climb, balance, stoop, kneel, crouch, or crawl. Lifting and moving objects up to 10 pounds frequently and up to 25 pounds occasionally is required. Vision requirements include close, distance, color vision, peripheral vision, depth perception, and focus adjustment.

EEO Statement

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify the Office of Human Resources.

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