Sr. Manager, Pricing Operations & Governance

Restaurant Technologies, Inc.; United States; Hybrid; USD 140,000 - 155,000; Full time

Job summary

Restaurant Technologies is seeking a Senior Manager, Pricing Operations & Governance to lead the pricing operating model and governance across the organization. The role partners with Commercial, Finance, Operations, and Technology to operationalize pricing strategies, improve controls, and drive scalable processes.

The candidate will oversee renewal programs, pricing actions, and reporting. A data-driven leader who can balance strategic objectives with execution will thrive in this role, with

Qualifications

• 10+ years of experience in pricing, revenue operations, commercial finance, business operations, internal audit or related disciplines.
• Experience leading complex cross-functional processes, governance frameworks, or business transformations.
• Strong analytical, communication, project management, and problem-solving skills.
• Experience with CRM, CPQ, ERP, and pricing technologies; Salesforce/CPQ and Oracle Fusion preferred.

Responsibilities

• Lead the enterprise pricing operating model, including governance, approval frameworks, decision rights, and pricing controls.
• Oversee renewal and annual pricing execution programs across cross-functional teams.
• Define pricing system requirements and partner with Technology to enhance capabilities and integrations.
• Develop reporting and metrics to monitor pricing outcomes, exceptions, and policy adherence.
• Drive pricing governance improvements and align with business growth.

Skills

Pricing operations

Cross-functional leadership

Data analysis

Stakeholder management

Travel 10% max

Education

Bachelor's degree in Finance, Business, Operations, Information Systems

Tools

Salesforce/CPQ

Oracle Fusion

CRM

Pricing technologies

Job description

Senior Manager, Pricing Operations & Governance

The Senior Manager, Pricing Operations & Governance is responsible for the strategy, governance, and execution of the enterprise pricing operating model. This role serves as the center of excellence for pricing operations, ensuring pricing strategies are translated into scalable processes, systems, controls, and business practices. The position provides leadership across deal governance, customer renewals, annual pricing actions, pricing technology, data integrity, controls, reporting, and continuous improvement. Working cross-functionally with Commercial, Finance, Operations, and Technology teams, this leader drives pricing effectiveness, operational efficiency, compliance, and scalability while enhancing both customer and employee experiences.

Compensation: The base salary range for this position is $140,000 - $155,000 annually, plus a 20% bonus opportunity. Please note that the base salary will vary based on experience, geographic location and market conditions.

Location & Travel: Preference will be given to candidates who are currently located in the Minneapolis-St. Paul metropolitan area and are open to hybrid work arrangements. This position is open for fully remote work to qualified candidates located in the continental US. Anticipate up to 10% travel for business meetings; travel frequency may vary based on your location.

Pricing Operations & Governance

Lead the enterprise pricing operating model, including governance, approval frameworks, decision rights, and pricing controls. Partner with Commercial and Finance leaders to operationalize pricing strategies and commercial objectives. Provide guidance on complex pricing decisions, exceptions, and non-standard commercial arrangements. Monitor pricing performance, compliance, and operational effectiveness, driving corrective actions as needed. Develop reporting and performance metrics that provide visibility into pricing outcomes, exceptions, cycle times, and policy adherence. Continuously evaluate and enhance pricing governance and processes to support business growth and changing market needs.

Renewal & Annual Pricing Execution

Lead the operating framework for customer renewals and annual price increase programs, from planning through execution. Coordinate cross-functional planning, communications, approvals, and execution activities to ensure consistent and effective implementation. Ensure contractual obligations, customer considerations, and business objectives are appropriately reflected in pricing actions. Drive ongoing improvements that increase efficiency, automation, accuracy, and customer experience.

Pricing Systems, Data & Controls

Serve as the business owner for pricing processes across Salesforce/CPQ, Oracle Fusion, and related commercial systems. Define pricing system requirements and partner with Technology teams to enhance pricing capabilities, automation, and integrations. Maintain a strong pricing control environment, including governance standards, data integrity, audit practices, and system validations. Lead initiatives to improve pricing data quality, reduce manual workarounds, and strengthen operational scalability.

Process Excellence & Transformation

Develop and execute a roadmap for pricing operations excellence focused on simplification, automation, scalability, and risk reduction. Lead cross-functional initiatives that improve pricing processes, controls, and overall business performance. Leverage data, stakeholder feedback, and industry best practices to identify opportunities and drive sustainable improvements. Support adoption through effective change management, training, communication, and process documentation.

Business Partnership & Leadership

Serve as a trusted advisor to leaders on pricing governance, operations, process design, and execution. Build alignment across Commercial, Finance, Operations, Customer Success, Technology, and Data teams. Translate strategic business objectives into pricing capabilities, operational requirements, and scalable solutions. Drive accountability and results through influence, collaboration, and effective stakeholder management.

Minimum Qualifications

• Bachelor's degree in Finance, Business, Operations, Information Systems, or a related field.
• 10+ years of experience in pricing, revenue operations, commercial finance, business operations, internal audit or related disciplines.
• Experience leading complex cross-functional processes, governance frameworks, or business transformations.
• Strong understanding of pricing operations, controls, data, systems, and commercial processes.
• Experience with CRM, CPQ, ERP, and pricing technologies; Salesforce/CPQ and Oracle Fusion preferred.
• Proven ability to influence senior leaders, lead through ambiguity, and drive change without direct authority.
• Strong analytical, communication, project management, and problem-solving skills.
• Willingness to travel as needed, up to 10%

Inclusive Employer

At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Aff-irmative Action employer All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, please contact us by email at [e-mail] or call 1-888-796-4997.

Restaurant Technologies is a Military & Veteran friendly company.

Culture & Benefits

Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as Best Place to Work, by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

Who We Are

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year.

The Company

Headquartered in Mendota Heights, Minn., Restaurant Technologies is a fast-growing, award-winning company (Best Places to Work, Entrepreneur of the Year) looking to extend its history of fast growth. We are the leading provider of cooking-oil management and back-of-house hood and exhaust cleaning solutions to over 35,000 food service providers.

The Team

Located in one of our 41 depots, our operations teams are the face of Restaurant Technologies while onsite at customer locations: whether performing service, delivering and picking up oil, or providing training.