At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
The Senior Manager, Financials Applications, will play a pivotal role within the IT Corporate Systems organization, providing strategic leadership across key Finance IT systems. This role requires providing thought leadership on new projects and programs, defining architecture, and ensuring the execution and delivery of projects while maintaining ongoing support for all Financial and related systems. The Sr. Manager will be responsible for leading a global team and owning, supporting, managing, enhancing, and leading ERP modules globally, including EBS Finance (FA, CM, AP, AR and GL, treasury, and Tax) and Operations, QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes.
Principal Duties and Essential Responsibilities:
- Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules.
- Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC.
- Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements.
- Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery.
- Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs.
- Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence.
- Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services.
- Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems.
- Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs.
- Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions.
- Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed.
- Foster a high-performance culture through recruitment, coaching, performance management, and succession planning.
- Contribute to annual budgeting and ensure cost-effective execution of all initiatives.
- Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed
Minimum Requirements:
- Education: Bachelor’s degree in accounting, Finance, Information Systems, or equivalent professional experience.
- Oracle Applications Expertise: 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level.
- Project Leadership: 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC—from requirements gathering to go-live and hyper care support.
- People Management: 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities.
- Functional Proficiency: Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI.
- Process Knowledge/Finance Operations: Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc.
- Change Management: Demonstrated ability to drive user adoption and change across Oracle Applications.
- Business Acumen: Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT.
- Vendor & Partner Collaboration: Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement.
- Collaboration: Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint’s core values.
- Mobility: Willingness to travel domestically and internationally up to 10%.
- Other: Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
- This is a US remote role with a preference to working EST.
Preferred Requirements:
- Oracle Cloud Certification (preferred).
- Proven expertise in Oracle Cloud ERP modules (Nice to have)
- Additional experience with Oracle HCM modules (Cloud and/or EBS).
- Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings