Sr. Manager of Security, IT & Cloud Operations

CardFlight; United States; Remote; USD 150,000 - 185,000; Full time

Job summary

Join a forward-thinking company as a Sr. Manager of Security, IT & Cloud Operations, where you'll lead a dynamic team dedicated to empowering small businesses. This role offers a unique opportunity to shape the technology roadmap and drive the remote IT strategy while fostering career growth among your team members. With a strong focus on collaboration and motivation, you'll play a vital role in enhancing the payment experience for countless customers. If you're passionate about technology and leadership, this is the perfect opportunity to make a real impact in a vibrant and innovative environment.

Benefits

Flexible paid time off

Employee Engagement activities

Learning & Development culture

Competitive compensation

Company ownership/stock options

Qualifications

• 3+ years leading DevOps and IT teams with a focus on mentorship.
• Extensive knowledge in secure AWS environments and CI/CD practices.

Responsibilities

• Lead and guide a team of DevOps, Security, and IT engineers.
• Create and implement technology roadmap and remote IT strategy.

Skills

Team Leadership

Communication Skills

Mentorship

Problem Solving

Performance Management

Project Management

Tools

AWS

CI/CD Tools

GitHub

GitLab

CircleCI

Job description

Sr. Manager of Security, IT & Cloud Operations

Remote, USA

Whether they’re building great payment software or collaborating with a client, every CardFlight employee is committed to empowering small businesses to accept electronic payments with ease. Our team works primarily remotely in over 25 US states with the ability to work in any US state and is passionate about delivering easy-to-use software to help small businesses accept payments from their customers. Joining our team means that you will be part of a fast-moving company, work collaboratively with others, and have a direct impact on making payments simpler for small businesses.

We’re currently looking for a Sr. Manager of Security, IT & Cloud Operations that will take a key role on our United States location-neutral team. You will lead and guide a team of dynamic and highly motivated DevOps, Security, and IT engineers to support CardFlight’s infrastructure, create and implement technology roadmap and lead our remote IT strategy. You will work closely with your team and the other leaders of the department to help solve problems, set direction, and drive the product forward.

In this role, we also value a strong desire to help others succeed. We want candidates that are motivated by seeing others perform well and want to help drive others forward in their career. We value the ability to accept and provide constructive feedback, in service of driving to a stronger outcome. The ability to motivate others to do their best, including when their best is better than they believed is key in this role.

What You’ll Do

Team Management

• Facilitate career growth in a team of engineers, including performance reviews, goal-setting, and regular 1:1’s
• Drive team to sustainably high output
• Ensure the team has the right process in place for them to succeed
• Build team cohesion and facilitate team building activities

Engineering Leadership

• Create strategic vision for Cloud Operations/DevOps
• Participate in leadership discussions to drive the department forward
• Work across teams to solve problems and coordinate major initiatives
• Provide input and feedback on department-wide policies and processes
• Partner with Engineering Leadership and other department stakeholders, to ensure that team-level goals are being met
• Participate in the recruitment process across the department

Team Engagement

• Get involved with company-wide meetings and outings
• Become immersed in the payments industry

What You’ll Bring to the Table

• 3+ years professional experience leading a DevOps and IT team, including goal setting, performance management, and direct/formal mentorship of team members
• Experience building a team and all aspects of recruiting including interviewing and making hiring decisions
• Extensive knowledge operating in highly scalable, secure AWS environments
• Understanding of services architecture, containerization, and DevOps practices
• Prior experience with CI/CD tools (Github, Gitlab, CircleCI)
• Experience successfully balancing multiple priorities and complex projects
• Very strong communication skills, including the ability to explain complex or nuanced concepts successfully, both verbally and in writing
• Past experience with security and compliance audits (SOC2, PCI)

Why You'll Love Being A Part Of Our CardFlight Team

• US location-neutral work environment
• Flexible paid time off
• Employee Engagement (Lunch & Learns, team building events)
• Learning & Development culture
• Competitive compensation and company ownership/stock options
• And more!!

Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet, or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect.

The standard annual base pay range for this role is $150,000 - $185,000. In addition to a competitive base salary, this position is also eligible for cash bonuses and equity awards based on factors such as experience and performance. At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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