Sr. Manager of Brand Protection and eCommerce Compliance

ProDriven Global Brands; Itasca (IL); Hybrid; USD 124,000 - 171,000; Full time

Job summary

A leading company in access products is seeking a Sr. Manager of Brand Protection and eCommerce Compliance. This role involves overseeing brand integrity across digital channels, leading strategy development, and ensuring adherence to pricing policies. It requires strong leadership and experience in managing complex compliance ecosystems, especially on platforms like Amazon. This opportunity is hybrid with a focus on collaborative teamwork.

Benefits

401(k) company match

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid time off

Qualifications

• 8+ years of experience in brand protection or eCommerce compliance.
• Prior experience running a Brand Protection program preferred.
• Experience managing branded storefronts on eCommerce platforms.

Responsibilities

• Lead brand protection strategy and maintain compliance across platforms.
• Manage external relationships for enforcement and compliance.
• Oversee Amazon Brand Registry and third-party seller actions.

Skills

Leadership

Attention to detail

Interpersonal skills

Communication

Education

Bachelor's degree in Business, Marketing, Data Analytics

Tools

Microsoft Excel

Job description

About Us

ProDriven Brands is a privately owned, fully integrated, global manufacturer and distributor of access products, storage systems, fall protection and light duty construction equipment.

The Company generates more than $1B of sales in over 100 countries.

The Company has a history of organic growth while also acquiring adjacent brands/businesses. In recent years ProDriven Brands has also started expanding by acquisition outside of the U.S., particularly in Europe (France (CDH), UK (Youngman), and most recently in Germany (Zarges). The portfolio of industry leading brands includes Werner, KNAACK, WEATHER GUARD, Youngman, BoSS, Centaure, Duarib, Bailey and Zarges. ProDriven Brands products are primarily sold through DIY and professional channels and the majority of customers/ end users are professionals, including contractors, builders, painters, and similar tradespeople.

ProDriven Brands products own #1 market share in North America across many categories. Werner is #1 in ladders, WEATHER GUARD is #1 in truck storage, and KNAACK is #1 in jobsite storage. Our brands and products are the preferred choice of professional end users.

With over 4,000 employees on four continents, ProDriven Brands has a global manufacturing footprint with warehousing, sales, distribution and office facilities in the U.S., Australia, Canada, China, France, Hungary, Mexico, Philippines, Germany and the United Kingdom. ProDriven Brands' global headquarters is in Itasca, Illinois—a northwest suburb of Chicago.

Overview

We are seeking an experienced and visionary Sr. Manager of Brand Protection and eCommerce Compliance to lead our strategic efforts to protect ProDriven brand integrity across digital channels. This leader will be responsible for driving thought leadership and disciplined execution in areas of Internet Reseller Authorization, MAP Pricing Policies, and third-party (3P) platform seller governance—particularly on Amazon. The ideal candidate has a proven track record of managing complex compliance ecosystems, aligning cross-functional teams, managing digital seller networks and serving as a brand guardian both internally and externally.

Presently this position is in a hybrid status with a minimum of 3 days/week in the office for collaboration, teamwork, and business needs. The status and minimum in-office requirements are subject to change based on evolving business needs.

Responsibilities

Thought Leadership & Strategy Development

• Serve as the internal and external thought leader for Internet Reseller Authorization and Unauthorized Seller Enforcement.
• Act as the “face” of the Internet Reseller and Unilateral Advertised Price (UAP) policies and programs to internal stakeholders, external partners, and customers.
• Shape and evolve the company’s 3P eCommerce strategy, especially regarding Amazon Marketplace (3P) presence, brand protection program enforcement, and seller relations.
• Lead ProDriven Brand Protection Committee, routinely reporting status of programs and making recommendations for improvements or challenge resolution.

UAP & Authorization Policy Management

• Lead the management and continuous improvement of the UAP and Internet Reseller Programs overall, and drive for continuous optimization and efficiency in enforcement process.
• Design and oversee internal processes and communication strategies to ensure policy alignment and enforcement consistency across sellers.
• Maintain price lists and holiday promotional calendars. Provide consultative support to cross functional partners in development of price list and promotional strategies and mitigate channel conflict risks.

External Partner Oversight

• Manage relationships with key external enforcement and compliance partners, including internet monitoring and authorization portal vendors.
• Optimize functionality of existing platforms to drive efficiency of enforcement actions and evaluate and onboard new partners as needed to expand brand protection capabilities as the digital landscape evolves.

Amazon Marketplace & 3P Platform Management

• Oversee Amazon Brand Registry for Authorized Sellers and ensure 3P Seller actions in Seller Central are aligned to brand protection objectives, ensure control of our brand assets, protect intellectual property and deliver quality online experience representative of ProDriven’s market-leading brands.
• Monitor and manage third-party sellers, taking enforcement action as necessary to preserve channel and brand integrity and acquiescence with ProDriven pricing policies.
• Lead the creation and optimization of branded storefronts, including for Werner Climbing, Werner Fall Protection, and Knaack.

Legal Liaison & Compliance Governance

• Serve as primary liaison to internal and retained external Legal teams, ensuring brand protection policies and enforcement actions align with applicable laws and risk mitigation best practices.
• Collaborate with legal counsel on escalated enforcement actions, cease and desist communications, and litigation strategies as needed.

Cross-Functional Collaboration

• Partner with Sales, Channel Marketing and Product Marketing teams to ensure policies support and align with business goals.
• Provide training and education to internal teams and distributors on compliance policies and enforcement practices.

Qualifications

• Bachelor’s degree in Business, Marketing, Data Analytics preferred or a related field or equivalent work experience
• 8+ years of experience in brand protection, eCommerce compliance, channel or trade marketing, product marketing, category management, or data analytics. Prior experience running a Brand Protection program at a manufactured goods company is preferred, e.g. consumer electronics, fashion/apparel brand, hand/power tools.
• Strong leadership skills with the ability to motivate, mentor, and manage one direct report
• Demonstrated results enforcing MAP policies and experience with internet and price monitoring & enforcement platforms.
• Deep understanding of the Amazon Marketplace, online unauthorized seller dynamics, and digital IP enforcement.
• Extremely strong attention to detail, disciplined organization skills, and ability to work with complex data sets. High level of proficiency in Microsoft Excel is required.
• Strong interpersonal and communication skills with the ability to influence across all organizational levels.
• Prior experience working with or with legal counsel on IP protection and brand protection enforcement strategies.
• Experience managing branded storefronts and optimizing content for eCommerce performance.
• Proven ability to lead complex projects with multiple stakeholders and competing priorities.
• Knowledge of industrial or safety product industries is a plus.

Salary Range:

$124,000 - $171,000

The pay range listed is for Illinois based roles. It is not typical for a candidate to be hired at or near the top of the pay range. Specific compensation offered to a candidate may be influenced by a variety of factors including skill sets, qualifications, experience, education, certifications, training, and location.

Benefits:

• 401(k) company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off

EEO Statement

ProDriven Brands is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. ProDriven Brands is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to ProDriven Brands are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. ProDriven Brands will not tolerate discrimination or harassment of any kind based on these characteristics.

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