Sr. Manager, Media and Issues

Johnson Johnson; Raynham (MA); On-site; USD 140,000 - 200,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes unit seeks a Sr. Manager, Media and Issues in Raynham, MA to lead global media relations, issues management, and crisis preparedness in a highly regulated healthcare environment.

You will partner with senior leaders, legal, regulatory, quality, and regional teams to shape narratives, anticipate risk, and deliver clear external messaging across complex topics. This high‑impact role requires 8–10 years in media relations, strong writing, and the ability to advise

Qualifications

• Minimum 8–10 years in media relations or corporate communications.
• Experience managing high‑risk, high‑visibility issues in regulated industries.
• Ability to counsel senior executives under pressure.
• Excellent writing and storytelling skills.
• Collaborate with legal, regulatory, and compliance teams.

Responsibilities

• Lead global media relations and issues management strategy for DePuy Synthes, including proactive storytelling and reactive response.
• Serve as trusted communications advisor to senior leaders on reputational risk and external narratives.
• Develop and execute crisis and issues management plans, including message frameworks and spokesperson preparation.
• Manage media inquiries related to sensitive topics such as product quality, safety, regulatory actions, litigation, and business transformation.
• Partner cross‑functionally with Legal, Regulatory, Quality, Medical Affairs, HR, and Commercial teams to ensure aligned communications.
• Monitor external media and stakeholder landscapes to identify risks and opportunities; provide insights and recommendations.
• Lead development of executive‑level briefing materials, Q&A, statements, and talking points for high‑visibility situations.
• Support enterprise‑level initiatives, including business transformation and separation activities, with clear external messaging.

Skills

Media relations

Issues management

Corporate communications

Public affairs

Crisis communications

Executive counsel

Writing & editing

Education

Bachelor's degree

Master's degree

Job description

Company Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Communications & Corporate/External Affairs

Job Sub Function

External Communications

Job Category

Professional

All Job Posting Locations

Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America

Job Description

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a(n) Sr. Manager, Media and Issues, located in Raynham, MA , US121 NJ RARITAN - 1000 HIGHWAY 202 S

The Sr. Manager, Media and Issues is a strategic communications leader responsible for protecting and strengthening the reputation of DePuy Synthes through proactive media engagement, issues management, and crisis preparedness. This role partners closely with senior leaders, legal, regulatory, quality, and regional communications teams to anticipate risk, shape narratives, and ensure clear, timely , and accurate communications across complex and highly regulated environments.

This is a high‑impact role for a seasoned communications professional who thrives in fast‑moving situations and brings strong judgment, influence, and leadership to sensitive and high‑visibility matters.

Key Responsibilities

• Lead global media relations and issues management strategy for DePuy Synthes, including proactive storytelling and reactive response.
• Serve as a trusted communications advisor to senior leaders on reputational risk, emerging issues, and external narratives.
• Develop and execute crisis and issues management plans, including message frameworks, escalation protocols, and spokesperson preparation.
• Manage media inquiries related to sensitive topics such as product quality, safety, regulatory actions, litigation, and business transformation.
• Partner cross‑functionally with Legal, Regulatory, Quality, Medical Affairs, HR, and Commercial teams to ensure aligned and compliant communications.
• Monitor external media, social, and stakeholder landscapes to identify potential risks and opportunities; provide regular insights and recommendations.
• Lead the development of executive‑level briefing materials, Q&A, statements, and talking points for high‑visibility situations.
• Support enterprise‑level initiatives, including business transformation and separation activities, with clear and consistent external messaging.

Qualifications

Education

• Bachelor's degree required (Communications, Journalism, Public Relations, Marketing, or related field).
• Master's degree preferred (Communications, Public Affairs, Business Administration, or related field).

Experience and Skills

Required:

• Minimum of 8-10 years of progressive experience in media relations, issues management, corporate communications, or public affairs, including leadership at a senior manager level.
• Demonstrated experience managing complex, high‑risk, and high‑visibility issues in a regulated industry (medical devices, pharmaceuticals, healthcare, or similar).
• Proven ability to counsel senior executives and influence decision‑making under pressure.
• Strong understanding of global media landscapes and crisis communications best practices.
• Exceptional writing, editing, and verbal communication skills with attention to accuracy and clarity .
• Experience working cross‑functionally with legal, regulatory, and compliance partners.

Preferred:

• Experience supporting global or regional communications strate