Sr Manager, IT Product Management Lead (PL)

The Charles Schwab Corporation; Austin (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Paid vacation and volunteering

Sabbatical after 5 years

Parental leave and family benefits

Tuition reimbursement

Health, dental, and vision insurance

Job summary

The Charles Schwab Corporation is seeking a Delivery Manager to build and lead a high-performing team responsible for translating PATH priorities into PRISM outcomes. You will strengthen product ownership, align talent to priorities, and drive clear delivery across dependencies and risks.

The ideal candidate combines strong people leadership with platform, product, and delivery management experience, plus executive storytelling and collaboration across Product, Technology, and Risk teams.

Qualifications

• Strong people-management, coaching, and team-development skills with the ability to set clear expectations and reinforce accountability.
• Demonstrated ability to assess individual strengths, align talent to business needs, and create development opportunities.
• Experience establishing or improving product ownership practices across multiple teams or capabilities.
• Platform, product, program, or delivery management experience supporting large, complex, cross-functional initiatives.
• Proven ability to translate strategic objectives into actionable delivery plans, operating rhythms, and measurable outcomes.
• Strong analytical, decision-making, problem-solving, and facilitation abilities.
• Experience creating transparency across capacity, priorities, dependencies, risks, decisions, and delivery commitments.
• Ability to understand technical and product concepts and connect them to business implications.
• Excellent written and verbal communication, including executive-level storytelling and transparent status reporting.
• Strong influencing and relationship-management skills, with the ability to gain alignment without direct authority.
• Comfort working in ambiguity, adapting to changing priorities, and driving structure and clarity.
• Demonstrated client focus and a track record of improving delivery practices and team effectiveness.

Responsibilities

• Lead, coach, and develop Product Owners, aligning talent and capacity to PATH and PRISM outcomes.
• Establish clear product ownership and delivery practices for backlog readiness and prioritization.
• Partner across Product, Technology, Architecture, Operations, Risk, and channel teams to coordinate dependencies.
• Balance near-term needs with PRISM platform strategy and long-term sustainability.
• Create transparency across progress, capacity, risks, decisions, milestones, and commitments.
• Provide executives with concise updates, recommendations, and escalation of delivery risks.
• Drive continuous improvement using delivery insights and retrospectives.

Skills

People management

Coaching

Team development

Delivery management

Product ownership

Executive communication

Stakeholder alignment

Analytical skills

Problem solving

Risk management

Executive storytelling

Tools

Jira

Confluence

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The PATH Program is a multi-year strategic initiative focused on modernizing Schwab’s money movement ecosystem through PRISM, an enterprise platform designed to enable standardized, reusable capabilities across payments, asset transfers, and related services.

The Delivery Manager will build and lead a high-performing team of Product Owners and delivery professionals responsible for translating PATH priorities into well-defined, delivery-ready PRISM outcomes. This leader will strengthen product ownership and delivery practices, align talent and capacity to priority capabilities, and create transparency across dependencies, risks, readiness, and partner commitments.

The ideal candidate combines strong people leadership with product and platform experience, structured delivery discipline, executive communication, and the ability to create clarity in a complex, evolving environment.

What you'll do:

• Lead, coach, and develop Product Owners, aligning talent and capacity to priority PATH and PRISM outcomes.
• Establish clear, consistent product ownership and delivery practices that strengthen backlog readiness, prioritization, planning, and accountability.
• Partner across Product, Technology, Architecture, Operations, Risk, Controls, and channel teams to coordinate dependencies, resolve constraints, and support delivery readiness.
• Balance near-term business needs with PRISM platform strategy, reuse, and long-term sustainability.
• Create transparency across progress, capacity, risks, decisions, milestones, and partner commitments.
• Provide leaders with concise, executive-ready updates, recommendations, and timely escalation of delivery risks.
• Drive continuous improvement using delivery insights, retrospectives, and team feedback without adding unnecessary governance

What you have

To ensure that we fulfill our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Strong people‑management, coaching, and team‑development skills, with the ability to set clear expectations and reinforce accountability.
• Demonstrated ability to assess individual strengths, align talent to business needs, and create meaningful development opportunities.
• Experience establishing or improving product ownership practices across multiple teams or capabilities.
• Platform, product, program, or delivery management experience supporting large, complex, cross‑functional initiatives.
• Proven ability to translate strategic objectives into actionable delivery plans, operating rhythms, and measurable outcomes.
• Strong analytical, decision‑making, problem‑solving, and facilitation abilities.
• Experience creating transparency across capacity, priorities, dependencies, risks, decisions, and delivery commitments.
• Ability to understand technical and product concepts and connect them to business, client, operational, and control implications.
• Excellent written and verbal communication, including executive‑level storytelling and transparent status reporting.
• Strong influencing and relationship‑management skills, with the ability to gain alignment without direct authority.
• Comfort working in ambiguity, adapting to changing priorities, and driving structure and clarity.
• Demonstrated client focus and a track record of improving delivery practices and team effectiveness.

Preferred Qualifications:

• Five or more years of platform, product, program, or delivery management experience.
• People‑management experience leading Product Owners, Business Analysts, Systems Analysts, project managers, or similar roles.
• Experience leading product or platform delivery across multiple capabilities, teams, or stakeholder groups.
• Experience improving operating models, product ownership practices, or delivery effectiveness in a complex environment.
• Experience with enterprise platforms, APIs, shared services, middleware, event‑driven integrations, or modernization programs.
• Financial‑services experience in money movement, payments, ACH, transfers, banking, lending, retirement, brokerage operations, or related domains.
• Experience with Agile product delivery, portfolio planning, and tools such as Jira and Confluence.
• Experience coordinating multi‑channel onboarding, integrated releases, production readiness, or legacy migration.
• Experience gathering and analyzing requirements and supporting software applications in product, analysis, project, or delivery roles.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance