Sr. Manager, International Order-to-Cash Process Control Advisor

Creative Solutions Services, LLC; Lawrenceville (NJ); Hybrid; USD 140,000 - 190,000; Part time

Job summary

Creative Solutions Services, LLC seeks a Sr. Manager, International OTC Process Control Advisor to lead SOX-related OTC controls outside the US. This 11-month contract role is hybrid in the Madison, NJ or Lawrenceville, NJ area and reports to the Senior Director of BCF.

You will assess risk, guide control design, and coordinate with process owners across global markets, ensuring ICFR alignment and compliance with corporate policies.

Qualifications

• Bachelor's degree required; CPA preferred but not required.
• 8+ years of experience in financial controls leadership in pharma or related industries.
• Experience with international OTC controls and SOX testing.
• Experience in internal or external audit related to OTC processes.

Responsibilities

• Contribute to strategy and leadership by delivering risk and controls insights for international OTC controls.
• Lead annual risk assessment for international OTC process outside the US.
• Coordinate with process owners to mitigate risk and implement controls.
• Perform and review internal control narratives and process flows; update as needed.
• Collaborate with cross-functional teams to optimize OTC controls and compliance.
• Support external auditors with walkthroughs and remediation activities.
• Communicate performance of core controls to management and stakeholders.

Skills

SOX experience

OTC processes

Auditing experience

Biopharma experience

Financial controls leadership

Cross-functional collaboration

Education

Bachelor's degree

CPA preferred

Master's degree preferred

Tools

SAP

Oracle

Workiva

Job description

Sr. Manager, International Order-to-Cash Process Control Advisor

11 Months Contract

Madison, NJ (Giralda Farms) or Lawrenceville, NJ Hybrid 50%

Top Must Haves:

• Minimum of 5 years of Sarbanes-Oxley experience
• Bachelor's degree in Accounting, CPA preferred but not required
• Biopharma experience
• Experience with order-to-cash processes (either evaluating controls or performing)
• Auditing experience (can be either internal audit or external audit)
• SOX experience
• Order-to-cash process experience

Position Purpose

The Business Controls Function (BCF) is a key contributor to the Company's overall enterprise risk management strategy. The BCF is a global organization with resources based around the World. The BCF Leadership Team and many BCF team members are based in Princeton, NJ. The BCF is a "second line” risk management function (in accordance with the Institute of Internal Auditors' "three lines" concept), reporting directly to the Corporate Controller, and partnering with Finance, business operations, functional leads and senior management throughout the Company. The Senior Manager, International Order-to-Cash (OTC) Process Control Advisor (PCA) within BCF will play a pivotal role in supporting the Senior Director, Business Controls Function. This role will be providing essential guidance to the centralized process-focused BCF team members regarding international order-to-cash internal controls (including Internal Controls over Financial Reporting or "ICFR"), as well as corporate policies and directives. The Senior Manager will represent BCF as a leader and international OTC subject matter expert in controls and business process optimization.

The Senior Manager will actively participate in various activities including:

• Responsible for control assessments of the international OTC controls within the BCF's controls program. This includes responsibility for the OTC controls within commercial markets around the world, other than the United States.
• Drive coordination with Business Process Owners of international OTC activities to mitigate risk.
• Collaborate on best practices and partner with the business process owners.
• Remain abreast of developments and changing risk environment.
• Incorporate new areas of risk into the Company's controls program for OTC controls outside the US.
• Identify improvement opportunities with the core business functions and driving enhancements of the BCF's overall financial control program.
• Serve as the controls subject matter expert on the end-to-end process for the OTC cycle for markets outside the United States.

Key Responsibilities and Major Duties

Strategy and Leadership

• Contribute to the collaborative and results-driven team environment.
• Contribute to the development and execution of the company's strategic plans by providing risk and controls insights and analysis for international OTC controls.
• Evaluate potential business opportunities, mergers / acquisitions, partnerships, and/or other company initiatives from a risk and controls standpoint for international OTC controls.
• Support professional development and training initiatives for the BCF team members.
• Deliver training and presentations to the BCF network and applicable business process personnel regarding internal controls.

Controls & Risk Management

• Lead the annual risk assessment for the international OTC process, for commercial markets outside the United States, designed to address financial, operational, and fraud risks, to drive prioritization of PCA project work throughout the year.
• Facilitate annual walk-throughs of international internal controls for OTC cycle for the BCF's management and the Company's external auditors. This will include facilitating walkthroughs for in the in-scope SOX markets for OTC other than the US.
• Update process flows and related narratives, as necessary.
• Identify design gaps in international OTC internal controls and work with process owners to implement or change internal controls.
• Review Sarbanes-Oxley testing results and assess the quality of testing and related test conclusions.
• Review and comment upon service auditor reports annually, including benchmarking against Client internal controls for any risk areas disclaimed in the report.
• On a quarterly basis and more frequently as required, work with business partners to understand and evaluate changes in our international OTC control environment for SOX reporting and compliance purposes.
• On a quarterly basis, evaluate out of period adjustments to the financial statements, control failures and Global Internal Audit & Assurance (GIA) observations for potential Sarbanes-Oxley (SOX) deficiency reporting.
• Respond promptly to all control deficiencies and recommend corrective action.
• Identify areas of financial risk within the international OTC process and develop mitigation plans to ensure compliance with regulations and internal policies.
• Collaborate with cross-functional teams to streamline processes and optimize operational efficiency.
• Support OTC management outside the US in the implementation of internal controls and risk management frameworks to prevent and detect fraudulent activities.
• Stay abreast of changing laws or regulations which may impact core business functions and their respective controls requirements.

Relationship Management and Teaming

• Work closely with the Senior Director, BCF, and collaborate with other team members, including the Associate Director, US Commercial and Order-to-Cash to ensure smooth functioning of the Business Control Function.
• Support Global Internal Audit activities for OTC-related audits in markets outside the US, including:
  • attending meetings,
  • understanding observations,
  • interpreting policy and procedures,
  • determining whether findings represent SOX deficiencies, and
  • contributing to the development of innovative remediation and process improvement opportunities.
• Foster a collaborative and results-driven team environment.
• On a quarterly basis, communicate financial and operational control performance of core business functions to management, BCF and Finance leadership, and other relevant stakeholders
• Establish and maintain strong relationships with Client process owners and the broader Finance team.
• Hold self and others to timelines, quality, and accuracy.
• Demonstrate excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.

Process Improvement

• Contribute to BCF process improvements, priorities, and underlying improvement projects; manages projects and accountable for outcomes.
• Identify, assess, and prioritize potential risks to the organization's financial and operational integrity of the business units / markets.
• Analyze existing business processes and control mechanisms to identify opportunities for optimization and efficiency enhancements.
• Support cross-functional teams to implement control improvements and monitor their effectiveness.

Key Internal Stakeholders

• Leaders from various key finance organizations, including Global Finance Services
• OTC management including process and control owners responsible for processes and controls outside the US market
• BCF Leadership Team
• Steering Committees

Additional Details

• Grade Level: 120
• Manager's Title: Senior Director, Business Controls Function

Key Requirements

Education

• Bachelor's degree, required
• Master's degree preferred and / or CA/CPA equivalent, preferred.

Experience

• 8 plus years of experience, with extensive experience in financial controls leadership roles
• Finance experience within the pharmaceutical industry preferred

Competencies – knowledge, skills, abilities, other

• Previous experience in financial control roles
• Significant experience in finance, internal controls, audit, or compliance roles within pharmaceutical or related industries
• Understanding of pharmaceutical industry dynamics, regulations, and financial best practices
• Proficiency in financial analysis, budgeting, forecasting, and reporting
• Strong relationship management skills
• Adaptability and ability to manage change
• Customer-first mindset
• Ability to drive collaboration with senior leaders

Software

• Familiarity with SAP and Oracle software
• Workiva

Travel

• Up to 10-15% travel, which will depend on business priorities in any given year.