Sr. Manager, HR Operations

Copyright Clearance Center (CCC); Danvers (MA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Performance bonus eligibility

Comprehensive benefits package

Job summary

A leading information solutions provider is seeking a Sr. Manager, HR Operations in Danvers, Massachusetts. The successful candidate will oversee HR operations and lead compliance initiatives, while developing and managing data-driven HR metrics. Candidates should possess a Bachelor's degree and over 10 years of relevant HR experience, including at least 5 years in management. This role offers a competitive salary range of $125,000 to $150,000 along with performance bonuses and excellent benefits.

Qualifications

• 10+ years of professional work experience or equivalent.
• 5+ years of management experience required.
• In-depth knowledge of employment law and HR compliance.
• Experience driving automation in HR operations.

Responsibilities

• Oversee end-to-end HR operations and benefits administration.
• Develop and manage HR metrics for decision-making.
• Initiate HR operations projects focused on process optimization.
• Partner with cross-functional teams to ensure seamless HR processes.

Skills

Benefits administration expertise

Analytical skills

Project management skills

Communication skills

Problem-solving skills

Education

Bachelor's degree

Tools

ADP Workforce Now

Job description

Copyright Clearance Center (CCC) provided pay range

This range is provided by Copyright Clearance Center (CCC). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$125,000.00/yr - $150,000.00/yr

The Sr. Manager, HR Operations, will be responsible for driving the efficiency and excellence of our HR operations. Lead key HR operational processes including HR data management, with a strong focus on analytics/reporting, compliance, benefits strategy, and execution.

This position is a direct report of the VP, Human Resources and has the benefits manager reporting to them. Partners with other members of the HR team, employees, and stakeholders to ensure outstanding employee experience and seamless HR processes.

Key Responsibilities

• Foster a culture of continuous improvement, collaboration, and innovation.
• Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, compliance audits, and employee data management. Ensuring policies and processes comply with US federal, state, and local regulations as well as global company requirements.
• Partner with global HRBP, payroll, compliance team, and other cross functional teams to ensure seamless HR processes.
• Identify, design, and implement scalable HR processes.
• Initiate HR operations projects and solutions focused on process optimization.
• Develop and manage HR metrics, dashboards, and analytics to inform decision-making and reporting. Provide insights and recommendations on HR trends and opportunities.
• HR point person for annual audits (ISO, SOC, financial).
• Additional responsibilities as required.

Requirements

• A bachelor's degree and ten plus years of professional work experience (or equivalent experience). 5+ years’ management experience.
• Expertise in benefits administration (full and partial self-funded, leave management, onboarding, and HR data management including ADP workforce now).
• In-depth knowledge of employment law and HR compliance.
• Strong analytical skills with a data-driven approach to problem-solving.
• Experience driving automation and leveraging technology in HR operations.
• Experience in international working environments a plus
• Excellent communication and project management skills.

Compensation range: $125,000 - $150,000

Other compensation: Performance bonus eligible

The actual salary offer to the successful candidate will be based on job-related education, training, licensure, certifications, related experience and other related factors.

A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.

When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits.

CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law.

If you need accommodation for any part of the employment process because of disability, please email our HR Department and let us know the nature of your request.