Sr. Manager, Global Payroll

SPS Commerce Inc; Minneapolis (MN); Hybrid; USD 134,000 - 220,000; Full time

Job summary

SPS Commerce Inc. is seeking a Sr. Manager, Payroll to lead the global payroll function for 2,800+ employees across 40+ states and 10+ countries.

You will set strategy for payroll processes, systems, and policies, and coach a team while managing external vendors. This hybrid Minneapolis-based role may also be remote, with responsibilities spanning compliance, tax filings, audits, and cross-functional collaboration.

Qualifications

• Bachelor's degree in Accounting, Business, HR, or similar.
• 8+ years of payroll experience including multi-state and international payroll administration.
• 4+ years of people management experience.
• Deep knowledge of payroll regulations, compliance requirements, and industry best practices.
• Ability to lead cross-functional or strategic initiatives using formal project management.
• High ethical standards with confidential and sensitive data.
• Effective communication with executive leadership, external stakeholders, and payroll customers/partners.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Set strategic direction for global payroll processes, systems, and policies.
• Ensure compliance with statutory and SOX reporting requirements; maintain current payroll regulations knowledge.
• Own payroll tax filings and reconciliations (federal, state, local) and act as contact for payroll tax audits.
• Lead, coach, and develop a payroll team, building staffing and succession plans.
• Provide strategic direction on complex payroll issues and system upgrades; expand to new jurisdictions.
• Document payroll processes and drive process-improvement or automation initiatives.
• Manage relationships with external payroll providers, including contracts and KPIs.
• Serve as escalation point for complex payroll issues and reconciliations.
• Present payroll function to executives, HR leadership, and external auditors.
• Collaborate with Finance, HR, Legal to align payroll strategy with goals.

Skills

Communication with leadership

Project management

Cross-functional collaboration

Handling confidential data

Education

Bachelor's degree in Accounting, Business, HR, or similar

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary

The Sr. Manager, Payroll leads the Company's global payroll function, which serves 2,800+ employees located in 40+ states and 10+ countries. This role owns the strategic direction of payroll processes, systems, and policies, and leads a team of payroll professionals. The Sr. Manager builds and maintains relationships with external payroll vendors and senior internal stakeholders, and represents the payroll function on cross-functional initiatives. This role is accountable for the accuracy, compliance, and scalability of payroll operations as the Company grows.

What You'll Do

• Set the strategic direction for global payroll processes, systems, and policies.
• Ensure compliance with statutory and SOX reporting requirements; maintain and share a current, deep knowledge base of payroll regulations across the team.
• Owns payroll tax filings and reconciliations (federal, state, local) and being the point of contact for payroll tax audits.
• Lead, coach, and develop a team; build staffing and succession plans to meet department goals.
• Provide strategic direction on complex and non-routine payroll issues (e.g., integrating acquired businesses, system upgrades, expansion into new jurisdictions).
• Ensures payroll processes are accurately documented, and reviews practices, driving process-improvement or automation initiatives.
• Own the relationship with external payroll providers, including contract and performance oversight; establish KPIs and drive vendor accountability.
• Serve as the final escalation point for the most complex payroll issues, discrepancies, and reconciliations.
• Represent the payroll function to executive leadership, HR leadership, and external auditors on strategic initiatives and audits.
• Partner with cross-functional leaders (e.g., Finance, HR, Legal) to align payroll strategy with broader organizational goals.

Where You'll Work

This role is either hybrid out of our office in Minneapolis, MN or open to remote. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.

What You'll Bring

• Bachelor's Degree in Accounting, Business, HR, or similar
• 8+ years of payroll experience, including multi-state and international payroll administration
• 4+ years of people management experience, including experience managing senior individual contributors
• Deep, current knowledge of payroll regulations, compliance requirements, and industry best practices
• Demonstrated ability to lead cross-functional or strategic initiatives, using formal project management practices
• High ethical standards with superb attention to confidential and sensitive data
• Ability to communicate effectively and build trust with executive leadership, external stakeholders, and payroll customers and partners
• Proven Microsoft Office skills (Word, Excel, and Outlook)

Nice to Have

• Certified Payroll Professional (CPP)
• Experience working with payroll systems, ideally ADP Global View and ADP Celergo
• Experience with Internal Controls under the Sarbanes-Oxley Act related to public companies
• Experience with balance sheet reconciliations and accounting for payroll and benefits

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is: $133,500- $220,300. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Welcome to SPS Commerce — where innovation meets impact.

As the world’s largest retail network, we empower over 46,000 customers across diverse industries with cutting-edge cloud technology and expert support, helping them streamline supply chain operations and focus on what they do best.

At SPS, we believe every employee plays a vital role in our mission. Whether you're in Business Support, Customer Success, Sales or Technology your work drives real impact.

We’re committed to creating a workplace where you’re empowered to do your best work, champion new ideas, and grow your career.

When you succeed, we all succeed.

We’re all about innovation, collaboration, and growth — and we’re just getting started

Why SPS Commerce?

• Impactful Work: Be part of a tech-driven, market-focused company that simplifies complex processes and helps products reach customers faster.
• Belonging Culture: We thrive on curiosity, collaboration and celebrating wins together. Your voice matters here.
• Growth Opportunities: Enjoy diverse career paths, training, and visibility across roles — all within a company that values your contributions.
• Make Your Career Here: We invest in our people and provide the resources you need to succeed. At SPS, careers aren’t just grown — they’re made.