Sr. Manager, Global Expense & Payment Card Programs

Balance Innovations; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A global leader in secure logistics is seeking a Senior Manager for Global Expense & Card Payments. This role involves leading the strategy and management of expense reimbursement and corporate card programs across 55 countries. The ideal candidate will have extensive experience in managing expense tools like Concur and compliance for card programs globally. This position offers the flexibility of remote work with a dynamic team dedicated to operational excellence.

Qualifications

• 5–8+ years of experience leading Concur Expense tool or similar tool and global corporate card programs.
• Demonstrated experience managing expense and card programs in U.S., Canada, Brazil, France, and Mexico.
• Experience implementing expense systems internationally across multi-country environments.

Responsibilities

• Lead global program governance and compliance across 55 countries.
• Develop and implement global card and expense policies in collaboration with various departments.
• Drive onboarding and optimization of virtual payment programs.

Skills

Organizational skills

Analytical thinking

Effective communication

Leadership

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

Concur

Excel

PowerPoint

Coupa

Oracle

Workday

Job description

Sr. Manager, Global Expense & Payment Card Programs page is loaded

Sr. Manager, Global Expense & Payment Card Programs

Apply locations Work from Home US time type Full time posted on Posted Yesterday job requisition id R62858

Pay Range:

(Minimum to mid pay range specific to NY, CA, CO, WA, MD)

0.00 - 0.00 USD

Brinks Texas License #C00550

#LI-Remote

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an inclusive engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink’s is a premier global provider of armored transportation, currency and coin processing, ATM servicing, and value-added services to financial institutions, retailers, and commercial and government entities.

At Brink’s, we believe Diverse Teams drive success. We foster an inclusive culture that values people from diverse backgrounds, ideas, and perspectives. We build a sense of belonging where all employees feel respected, safe, and valued, and are given equal opportunity to grow.

Job Summary:

The Senior Manager, Global Expense & Card Payments leads the strategy, implementation, and ongoing management of Brink’s global expense reimbursement and corporate card programs across 55 countries. This includes oversight of expense management tools (e.g., Concur and others), as well as Corporate Card, P-Card, and Virtual Payment programs.

The role requires deep domain knowledge and hands-on experience in expense and payment programs across the U.S., Canada, Brazil, France, and Mexico, ensuring operational excellence, compliance, and global alignment with regional business needs.

Primary Responsibilities:

Subject matter experience

• Global subject matter expert for expense management tools and services (e.g., Concur and others), as well as corporate card payment programs
• Own the strategy, implementation, and ongoing management of global expense and corporate card programs

Operations and delivery

• Lead global program governance and compliance across 55 countries.
• Developand implementglobal card and expense policies in collaboration withSourcing, Finance, Compliance,Global Shared Services (GSS),and HR
• Partner withGSSto support program operations and scale administrative functions
• Drive onboarding and optimization of virtual payment programs
• Oversee expense report processing, card issuance and suspension, audits, reimbursements, and exception handling
• Ensure SLAs, turnaround times, and accuracy targets are met across geographies

Process optimization and Automation

• Drive global standardization and digitization (e.g., using Concur, Coupa, Oracle, or Workday)
• Identify and implement process improvements, automation opportunities, and user training programs
• Serve as an escalation point for system issues and coordinate enhancements with IT and vendors
• Add and evaluate AI-based tools for expenses and payment management to increase automation, reduce costs, and improve employee productivity
• Provide ongoing support, training, and policy communication to stakeholders and cardholders globally
• Collaborate with internal teams to support M&A integration, system enhancements, and operational scaling

Reporting and Controls

• Lead monthly reconciliation, audit, and reporting of spend, compliance,policy adherence, and card usage metrics
• Identify control gaps, track KPIs, and recommend improvements to tools, policies, or user experience
• Prepare and deliver communications and reporting to senior leadership and global stakeholders
• Manage Internal and External Audits related to T&E processes

Qualifications:

• Bachelor’s degree or equivalent experience required
• 5–8+ years of experience leading Concur Expense tool or similar tool and global corporate card programs
• Demonstrated experience managing expense and card programs in U.S., Canada, Brazil, France, and Mexico
• Experience implementing expense systems internationally across multi-country environments
• Proficiency with reporting tools, data analytics, and business intelligence systems
• Strong understanding of travel booking, spend management, and compliance best practices
• Advanced Excel and PowerPoint skills

Professional Skills:

• Self-starter with strong organizational and time management skills
• Effective communicator with the ability to engage across cultures and levels of the organization
• Strong analytical thinker and problem solver
• Proven ability to manage stakeholders and deliver results in a fast-paced, global environment
• Experience working in a matrixed environment with cross-functional collaboration
• Excellent verbal and written communication skills, including presentations and reporting
• High level of diplomacy and discretion in handling sensitive information
• Excellent attention to detail and follow-through on assignments

What’s Next?

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

About Us

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact.

No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way.