Sr. Manager, Facilities Technology & EMS

Chipotle Mexican Grill; Columbus (OH); On-site; USD 116,000 - 163,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Sick leave

Vacation time

Job summary

Chipotle Mexican Grill seeks a Senior Manager, Facilities Technology & EMS to lead enterprise strategy for restaurant equipment connectivity, EMS, and data integration. You will partner across Technology, Facilities, Food Safety, Supply Chain, Ops Services and Operations to define standards and roadmaps for thousands of locations.

You will drive IoT standards, vendor engagement, governance, and the long-term connectivity/data strategy while presenting updates to senior leadership and mentoring a

Qualifications

• Bachelor's degree in Engineering, Information Systems, Technology, or related field preferred; or equivalent experience.
• 7+ years of experience in technology, facilities systems, IoT, EMS, or a related field, with increasing responsibility.
• Experience developing and implementing enterprise-level technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, building controls, device connectivity, data integration, and platform architecture.

Responsibilities

• Define and lead Chipotle’s enterprise strategy for restaurant equipment connectivity and EMS, including IoT standards, networking, controls, data collection, and security protocols.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation, remote monitoring, energy optimization, visibility, and data-driven decision-making.
• Own the platform architecture responsible for ingesting, normalizing, and distributing equipment and EMS data across enterprise systems.
• Ensure seamless integration among EMS, connected equipment, ServiceNow, ServiceChannel, CMMS, and enterprise data environments.
• Define and enforce enterprise standards for equipment connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions that can be deployed efficiently across thousands of restaurant locations.

Skills

IoT

EMS

Enterprise tech strategy

Stakeholder influence

Vendor management

Education

Bachelor's degree

Tools

ServiceNow

CMMS

Job description

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Senior Manager, Facilities Technology & EMS, serves as a strategic leader and key advisor to the Vice President / Director, Facilities Operations and advises on the future of restaurant facilities technology, energy management systems and connected equipment. This role owns and drives the enterprise strategy for how restaurant equipment, both connected and non-connected, integrates into Chipotle’s broader technology ecosystem.

This leader is responsible for defining the vision, standards, and execution roadmap for equipment connectivity across Chipotle’s 4,200+ restaurants, enabling real-time data visibility, improved operational performance, and enhanced decision-making. Partnering cross-functionally with Technology, Facilities, Food Safety, Supply Chain, Ops Services and Operations, this role ensures scalable, secure, and future-ready solutions are deployed across the enterprise.

Additionally, this role will shape Chipotle’s external technology ecosystem by defining “Chipotle-ready” equipment standards and influencing vendors and manufacturers to align with long-term connectivity and data strategies. This position will also own the enterprise strategy, technology roadmap, and ongoing optimization of Energy Management Systems (EMS), equipment monitoring, and predictive maintenance capabilities.

WHAT YOU’LL DO

• Define and lead Chipotle’s enterprise strategy for restaurant equipment connectivity and Energy Management Systems (EMS), including IoT standards, networking, controls, data collection, and security protocols.
• Own the roadmap for smart restaurant and EMS capabilities, enabling automation, remote monitoring, energy optimization, visibility, and data-driven decision-making.
• Own the platform architecture responsible for ingesting, normalizing, and distributing equipment and EMS data across enterprise systems.
• Ensure seamless integration among EMS, connected equipment, ServiceNow, ServiceChannel, CMMS, and enterprise data environments.
• Define and enforce enterprise standards for equipment connectivity, EMS controls, data architecture, and vendor integration.
• Drive scalable solutions that can be deployed efficiently across thousands of restaurant locations.
• Partner with Technology, Facilities, Finance, Supply Chain, and Operations teams to align on priorities, use cases, and implementation strategies.
• Establish technical standards and certification requirements for “Chipotle-ready” equipment in partnership with vendors and manufacturers.
• Influence equipment manufacturers and technology partners to align with Chipotle’s long-term connectivity and data strategy.
• Lead connected-equipment and EMS vendor engagement, ensuring alignment with enterprise architecture, security standards, service levels, and performance expectations.
• Develop strategies to enable connectivity for legacy equipment through sensors, retrofits, or middleware solutions.
• Identify and prioritize opportunities to leverage equipment and EMS data for energy efficiency, restaurant comfort, predictive maintenance, cost optimization, and improved restaurant performance.
• Establish EMS governance, operating procedures, performance reporting, service-level expectations, incident escalation, and recurring vendor reviews to resolve systemic issues and drive continuous improvement.
• Present strategy, roadmaps, and performance updates to senior leadership, including VP and executive stakeholders.
• Lead and develop direct report(s), providing coaching, direction, and support to drive individual and team success.
• Stay informed on emerging technologies and industry trends to continuously evolve Chipotle’s facilities technology strategy.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor’s degree in Engineering, Information Systems, Technology, or related field preferred; or equivalent experience.
• 7+ years of experience in technology, facilities systems, IoT, EMS, or a related field, with increasing responsibility.
• Experience developing and implementing enterprise-level technology strategies and architectures.
• Strong understanding of IoT and EMS ecosystems, building controls, device connectivity, data integration, and platform architecture.
• Experience integrating with enterprise systems such as ServiceNow, CMMS platforms, or similar tools.
• Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Demonstrated ability to set strategy and drive alignment across multiple functions in a complex organization.
• Experience working with or presenting to senior leadership and executive stakeholders.
• Experience managing vendors, technology partners, and external ecosystems.
• Demonstrated ability to scale solutions across large, multi-site operations.
• Strong analytical and strategic thinking skills, with the ability to translate complex technical concepts into business value.
• Experience leading and developing team members.
• Knowledge of facilities operations, restaurant environments, or multi-unit retail environments preferred.
• Strong communication skills with the ability to engage both technical and non-technical audiences.
• Self-starter with a forward-thinking mindset and a passion for innovation and continuous improvement.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 4,100 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com

PAY TRANSPARENCY

A reasonable estimate of the current base salary range for this position is $116,000-162,500. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.