Sr. Manager, Executive Communications

eBay; San Jose (CA); On-site; USD 144,000 - 193,000; Full time

Benefits offered by this job

401(k) eligibility

Paid time off

Parental leave

Job summary

eBay is seeking a Senior Manager, Executive Communications to shape enterprise-wide messaging and lead content for leadership meetings and major events. You will craft agendas, speaking points, and run-of-show materials, partnering with senior leaders and cross-functional teams.

You’ll drive content strategy, prepare executives for forums and town halls, and incorporate AI tools to streamline workflows while maintaining clarity, authenticity, and impact across the organization.

Qualifications

• 10+ years of experience in executive communications, internal communications, corporate communications, employee communications, change communications, leadership communications, corporate event content production, or a related field.
• Experience planning and driving enterprise-wide initiatives, transformation efforts, business priorities, or cross-functional programs with high visibility and business impact.
• Exceptional writing, editing, and storytelling skills, with the ability to make complex business topics simple, compelling, and employee-relevant.
• Experience supporting senior executives and preparing leaders for companywide forums, employee meetings, leadership engagements, global town halls, business updates, and organizational change moments.
• Strong experience producing leadership communications programs and large corporate meetings, including agenda development, content flow, speaker preparation, presentation content, talking points, scripts, briefing materials, Q&A, run-of-show inputs, and follow-up communications.
• Experience supporting large-scale leadership meetings, executive forums, or internal events, with the ability to connect event objectives, business priorities, audience needs, and executive messaging into a cohesive content strategy.
• Ability to build trusted relationships across functions and levels, connecting dots between leadership priorities, employee sentiment, business needs, and organizational context.
• A strategic mindset combined with strong operational discipline; you can define the communications approach and also drive the work through to execution.
• Comfort using AI tools and emerging technologies to improve quality, speed, consistency, and efficiency in communications workflows.
• Ability to wear multiple hats in a dynamic environment, shifting between strategist, writer, advisor, project manager, operator, producer, and problem-solver.

Responsibilities

• Support executive communications for key companywide initiatives, ensuring leaders are equipped with clear, consistent, and compelling messaging.
• Help produce and support major enterprise-wide leadership communications moments, including multi-day senior leadership meetings, global town halls, executive forums, and other high-visibility internal events.
• Serve as a communications and content lead for large-scale leadership meetings, driving the content flow, agenda development, speaker strategy, messaging, presentation narrative, and follow-up communications.
• Develop agendas, speaker briefs, executive prep materials, run-of-show inputs, key messages, leader talking points, scripts, Q&A, and post-event communications for major leadership and employee engagement forums.
• Partner with cross-functional stakeholders and event leads to ensure leadership meetings and enterprise forums have a clear narrative arc, strong speaker preparation, well-developed content, and messaging that reinforces business priorities and leadership alignment.
• Create executive-ready materials, including talking points, leader messages, presentations, scripts, Q&A documents, briefing materials, internal announcements, employee-facing narratives, and leader toolkits.
• Apply AI and automation thoughtfully to improve communications operations, including content development workflows, message versioning, knowledge management, measurement, stakeholder coordination, and executive prep processes.
• Serve as a trusted communications advisor who can anticipate needs, identify risks, simplify complexity, and help leaders communicate with clarity, credibility, and authenticity.
• Manage multiple priorities at once, often across fast-moving initiatives, while maintaining high standards for quality, accuracy, discretion, and stakeholder experience.
• Use data, feedback, and employee insights to evaluate communications effectiveness and continuously improve programs, channels, meetings, messaging, and leader engagement.

Skills

Executive communications

Internal communications

Storytelling

Editing

Strategic communications

AI tools in communications

Education

Bachelor's degree or higher

Tools

AI tools

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Role

eBay is looking for a Senior Manager, Executive Communications to help shape and strengthen enterprise-wide communications that connect leaders and employees across the company. Reporting to the Director of Executive and People Communications, this role will support high-priority companywide initiatives, leadership meetings, global town halls, business updates, and major enterprise events with clear messaging, strong executive engagement, and thoughtful cross-functional coordination.

This role is a blend of executive communications and large-scale corporate meeting production, with a focus on driving the content strategy, narrative arc, agenda, speaker preparation, and overall content flow for high-visibility leadership meetings and employee forums. Focused primarily on executive and enterprise communications, the role may also support people-related initiatives when they connect to broader company priorities.

The ideal candidate is a strategic communicator, strong writer, and experienced content producer with executive presence, experience working with senior leaders, and the ability to develop agendas, speaker prep, content, scripts, briefing materials, run-of-show inputs, and messaging frameworks for important leadership moments. They should also bring a builder’s mindset, using AI and emerging tools to create more efficient, repeatable, and effective communications systems.

What You’ll Accomplish

• Support executive communications for key companywide initiatives, ensuring leaders are equipped with clear, consistent, and compelling messaging that connects enterprise priorities to employee understanding and action.
• Help produce and support major enterprise-wide leadership communications moments, including multi-day senior leadership meetings, global town halls, executive forums, and other high-visibility internal events.
• Serve as a communications and content lead for large-scale leadership meetings, driving the content flow, agenda development, speaker strategy, messaging, presentation narrative, and follow-up communications.
• Develop agendas, speaker briefs, executive prep materials, run-of-show inputs, key messages, leader talking points, scripts, Q&A, and post-event communications for major leadership and employee engagement forums.
• Partner with cross-functional stakeholders and event leads to ensure leadership meetings and enterprise forums have a clear narrative arc, strong speaker preparation, well-developed content, and messaging that reinforces business priorities and leadership alignment.
• Create executive-ready materials, including talking points, leader messages, presentations, scripts, Q&A documents, briefing materials, internal announcements, employee-facing narratives, and leader toolkits.
• Apply AI and automation thoughtfully to improve communications operations, including content development workflows, message versioning, knowledge management, measurement, stakeholder coordination, and executive prep processes.
• Serve as a trusted communications advisor who can anticipate needs, identify risks, simplify complexity, and help leaders communicate with clarity, credibility, and authenticity.
• Manage multiple priorities at once, often across fast-moving initiatives, while maintaining high standards for quality, accuracy, discretion, and stakeholder experience.
• Use data, feedback, and employee insights to evaluate communications effectiveness and continuously improve programs, channels, meetings, messaging, and leader engagement.

What You Bring

• 10+ years of experience in executive communications, internal communications, corporate communications, employee communications, change communications, leadership communications, corporate event content production, or a related field.
• Experience planning and driving enterprise-wide initiatives, transformation efforts, business priorities, or cross-functional programs with high visibility and business impact.
• Exceptional writing, editing, and storytelling skills, with the ability to make complex business topics simple, compelling, and employee-relevant.
• Experience supporting senior executives and preparing leaders for companywide forums, employee meetings, leadership engagements, global town halls, business updates, and organizational change moments.
• Strong experience producing leadership communications programs and large corporate meetings, including agenda development, content flow, speaker preparation, presentation content, talking points, scripts, briefing materials, Q&A, run-of-show inputs, and follow-up communications.
• Experience supporting large-scale leadership meetings, executive forums, or internal events, with the ability to connect event objectives, business priorities, audience needs, and executive messaging into a cohesive content strategy.
• Ability to build trusted relationships across functions and levels, connecting dots between leadership priorities, employee sentiment, business needs, and organizational context.
• A strategic mindset combined with strong operational discipline; you can define the communications approach and also drive the work through to execution.
• Comfort using AI tools and emerging technologies to improve quality, speed, consistency, and efficiency in communications workflows.
• Ability to wear multiple hats in a dynamic environment, shifting between strategist, writer, advisor, project manager, operator, producer, and problem-solver.

Additional Details

The base pay range for this position is expected in the range below:

$144,400 - $192,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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