Sr. Manager, Engineering – AI & Innovation

J.D. Power; New York (NY); Remote; USD 140,000 - 170,000; Full time

Job summary

JD Power is seeking a Senior Manager, Engineering – AI & Innovation, to lead the AI & Innovation function across Enterprise Architecture and AI initiatives. You will own people, roadmap, and outcomes, while collaborating with VP-level leadership and eight peer clusters to execute a bold AI strategy.

In this role you will manage and grow the team, deliver quarterly roadmaps, and report on PoC velocity, agent adoption, and AI standards compliance to the VP and Engineering leadership.

Qualifications

• 8+ years of software engineering experience with a demonstrated track record of directly managing engineers.
• Experience standing up, scaling, or leading an AI/ML, platform, or innovation-focused engineering function, ideally with agentic AI or LLM-based systems.
• Track record of partnering with VP or executive-level leaders to translate strategy into an executable, resourced roadmap and to make prioritization calls when demand conflicts with capacity.
• Experience owning delivery metrics and KPIs and reporting them credibly to senior leadership on a recurring cadence.

Responsibilities

• Hire, manage, coach, and grow the AI & Innovation function; own performance management, career development, and org design decisions as the team scales.
• Own the team roadmap: translate enterprise AI strategy into a quarterly roadmap for Innovation Crew and Launch Lab; manage trade-offs when demand exceeds capacity.
• Own the operating cadence end to end: serve as final approver on intake process and escalation point for pilots.
• Own DevOps, AppSec and Cloud Engineering partnerships to meet CI/CD, infrastructure, and security needs without bottlenecks.
• Own metrics and executive reporting: report PoC velocity, Power Agents adoption, engineering hours saved, and AI Standards compliance to leadership.
• Own the AI agent workforce lifecycle from onboarding to retirement, tracking performance and adoption against Power Agents metrics.
• Own cross-org relationships and ensure demand prioritization across engineering clusters, product, and business units.

Skills

Software engineering

Engineering management

AI/ML leadership

Executive partnership

Metrics & KPIs

Tools

Power Agents

MCP/A2A integration

Job description

Senior Manager, Engineering – AI & Innovation

Location: Remote | USA, Canada

Reports to: VP, Architecture (Engineering – Enterprise Architecture and AI & Innovation)

Employment Type: Full-time

About the Role

You own AI & Innovation. You take direct, day-to-day leadership of the Innovation Crew and Launch Lab pods. Where the AI & Innovation Manager owns process and delivery mechanics and the Principal AI Engineer owns technical architecture, you own the people, the roadmap, and the outcomes. You are the true people leader in this function, the Manager and every engineer on the team look to you for direction, growth, and the final call on priority when demand exceeds capacity. In your first 30 days, you will have met with every team member, reviewed the active intake pipeline and PoC backlog, and confirmed the operating cadence. By day 60, you will have delivered your first quarterly roadmap review to the VP and identified the team's next hiring priority. By day 90, you will own the full reporting line for both pods and be the team's primary voice in cross-engineering leadership forums.

This role is what lets AI & Innovation operate as a durable, standalone function rather than one leader's personal project. Hiring decisions, roadmap trade-offs, and escalations that once required a single point of judgment now have a dedicated owner, giving the team a stable center of gravity as it scales. The PoC velocity, Power Agents adoption rate, engineering hours saved, and AI Standards compliance the team is measured by are outcomes you own and report on directly to the VP and, in turn, to Engineering leadership. You translate enterprise AI strategy into a roadmap your engineers can execute against, and you translate what your engineers learn in production back into direction the rest of JD Power's engineering organization can trust. In this role, you will:

• Hire, manage, coach, and grow the AI & Innovation function; own performance management, career development, and org design decisions as the team scales.


• Own the team roadmap: partner with the VP of Architecture to translate enterprise AI strategy into a quarterly roadmap for Innovation Crew (PoC delivery, Power Agents, AI Standards, Emerging Tech Radar) and Launch Lab (application delivery, hand-offs to maintaining teams); make the trade-off calls when demand exceeds capacity.


• Own the operating cadence end to end: serve as final approver on the three-gate intake process, the escalation point when compliance or handoff issues stall a pilot, and the person who ensures the AI & Innovation process protects, rather than slows, engineering time.


• Own the DevOps & AppSec and Cloud Engineering partnerships: establish and maintain the working relationship with DevOps & AppSec and Cloud Engineering so CI/CD, infrastructure, and application security needs for Innovation Crew and Launch Lab outputs are met without creating a bottleneck.


• Own metrics and executive reporting: report PoC velocity, Power Agents adoption rate, engineering hours saved, and AI Standards compliance to the VP of Architecture and Engineering leadership; represent AI & Innovation results at Engineering Town Halls and quarterly business reviews.


• Own the AI agent workforce lifecycle: set the standard for onboarding new agents into production, tracking their performance and adoption against Power Agents metrics, maturing agent capabilities as use cases evolve, and offboarding or retiring agents that no longer meet AI Standards or business need.


• Own cross-org relationships: serve as the team's primary point of contact for the eight peer engineering clusters, Product, and business unit leaders; maintain the design-partner and consumer engagement model so demand is prioritized rather than triaged ad hoc; ensure OEM Solutions and Geography-based scope boundaries are respected.


• Own delivery of major initiatives that intersect with AI & Innovation: AI Everywhere rollout, Agentic AI framework maturity, Snowflake AI/ML integration coordination with Internal Platforms, and the Engineering Metrics (DORA) program as it applies to the team.


• Partner with Legal, InfoSec, and Data Governance on Enterprise AI Standards; ensure every initiative the team ships reflects current governance requirements before it reaches a business stakeholder.

Required Qualifications

• 8+ years of software engineering experience with a demonstrated track record of directly managing engineers.


• Experience standing up, scaling, or leading an AI/ML, platform, or innovation-focused engineering function, ideally one operating with agentic AI, LLM-based systems, or rapid prototype-to-production delivery.


• A track record of partnering with VP or executive-level leaders to translate strategy into an executable, resourced roadmap, and of making the prioritization calls when team capacity and stakeholder demand conflict.


• Experience owning delivery metrics and KPIs and reporting them credibly to senior leadership on a recurring cadence.

Preferred Qualifications

• Direct hands-on experience with agent frameworks, internal agent libraries (Power Agents or equivalent), or MCP/A2A-style integration patterns enough to have a credible technical conversation with a Principal AI Engineer.


• Familiarity with enterprise data platforms (Snowflake) and cloud infrastructure (AWS), and with the DevOps/AppSec disciplines the team now partners with in place of a dedicated platform hire.


• Existing JD Power relationships across Engineering Leaders, Product, Legal, InfoSec, or business unit leads – institutional knowledge compresses the path to full effectiveness in this role.


• Experience leading teams that operate across both 0-to-1 prototyping and applied, production-facing delivery models simultaneously.

Compensation and Benefits

This position has a starting salary range of $130,000 - $160,000 CAD / $140,000 - $170,000 USD per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.

Why Join JD Power

• We power our customers’ success.


• Everything we do is focused on helping customers make better decisions and achieve better outcomes.


• We are innovative, collaborative, and grounded in data.


• We combine advanced analytics with human expertise to deliver insight that holds up in the real world.


• We make things easy.


• We turn complexity into clarity so teams can act faster and with confidence.


• We get it done.


• We focus on execution, accountability, and results.


• We start with trust and prove it every day.


• Independence, integrity, and credibility are the foundation of our work.

Equal Opportunity & Accommodations

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. JD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact

Data Privacy

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

Applications

Candidates must be legally authorized to work in the country where employment is offered. JD Power does not provide employment sponsorship for this position.

This position is posted exclusively on business/careers and select trusted job boards such as LinkedIn or Indeed. All official communication comes from email addresses ending in @jdpower.com or @jdpa.com. We will never ask for payment, equipment purchases, or upfront fees. We may take additional steps to verify candidate information to protect the integrity of our recruitment process.