Sr. Manager/Director, Customer Planning

Georgia-Pacific LLC; Atlanta (GA); On-site; USD 130,000 - 190,000; Full time

Job summary

Georgia-Pacific LLC is seeking a Senior Manager/Director of Customer Planning to drive the retail customer strategy in partnership with brand marketing, sales, and supply chain. The role focuses on maximizing long‑term value by aligning category strategies with customer needs and leading cross-functional initiatives across multiple teams.

You will influence price strategies, lead annual account planning, and support major brand initiatives from development through execution.

Qualifications

• 5+ years of Sales, Trade Marketing, Brand Marketing/Product Management, Supply Chain, or Finance experience within a CPG and/or retail company.
• Experience with MS Office, including Excel, Word, PowerPoint

Responsibilities

• Work closely with field sales leadership to understand customer strategies and business priorities.
• Collaborate with sales and brand teams to create short-term (12-18 month) and holistic customer plans.
• Proactively manage the execution of pricing strategy across channels and customers.
• Provide financial thought leadership and marginal analysis to evaluate investment opportunities across all customers.
• Lead the annual account planning process by aligning with leaders on volume and price goals and closing gaps.
• Support brand initiatives through the development and execution phases with customers and track results.
• Manage total customer demand through effective sales and operations planning engagement.
• Provide thought leadership on pricing and competitive activity to improve decision making.
• Support sales teams for customer negotiations related to shelf resets and ad hoc requests.
• Communicate clearly to cross-functional teams with strong written and oral skills.

Skills

Sales experience

MS Office

Job description

Your Job

Georgia-Pacific is seeking a Senior Manager/Director of Customer Planning to support Brawny®. This role is a knowledgeable business partner that is results oriented and adept at problem solving. In this position, you will play a fundamental role leading the retail customer strategy development, focused on maximizing long‑term value. You will collaborate across brand marketing, sales, and supply chain functions to align category strategies to those of our customers.

What You Will Do In The Role

• Work closely with field sales leadership to understand customer strategies and business priorities


• Collaborate with sales and the respective brand team(s) to create short-term (12-18 month) and holistic customer plans that position GP to win in the marketplace


• Proactively manage the execution of our price strategy across channels/customers


• Provide financial thought leadership, marginal analysis, and critical/analytical thinking skills to evaluate investment opportunities across all customers


• Lead the annual account planning process by aligning with business leadership on volume and price goals, collaborating across Sales to develop annual plan, and determine gap closure measures when imbalances arise


• Support brand initiatives through the development phase by providing a sales/customer point of view, as well as support the execution phase by implementing those plans with customers and tracking results


• Manage total customer demand through effective sales and operations planning engagement


• Provide thought leadership for category and capability teams on market pricing and competitive activity to improve decision making and industry knowledge


• Support Sales teams in planning and preparation for customer negotiations associated with annual shelf resets and ad hoc requests


• Apply excellent written and oral communication and presentation skills to provide clear and concise information and recommendations to cross-functional teams

Who You Are (Basic Qualifications)

• 5+ years of Sales, Trade Marketing, Brand Marketing/Product Management, Supply Chain, or Finance experience within a CPG and/or retail company


• Experience with MS Office, including Excel, Word, PowerPoint

What Will Put You Ahead

• Experience with retail customers such as Walmart, Sam's Club, Target, Amazon, or Kroger


• Experience with Circana and/or Nielsen syndicated data


• Customer facing sales role experience


• eCommerce or digital marketing experience

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper based packaging, cellulose, specialty fibers, building products and much more, Georgia Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.