Sr. Manager, Digital Product Manager

Charles Schwab; Westlake (TX); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, vision

Paid time off & sabbatical

Tuition reimbursement

Hybrid work environment

Job summary

Charles Schwab is seeking a Product Owner to steer MCP capabilities within Schwab's developer portal, aligning internal teams with external developers and fintech partners.

You will own the product vision, prioritize API-centric experiences, and drive backlog grooming and sprint planning in a fast-paced, collaborative environment. This role supports hybrid work in Westlake, TX, with a strong emphasis on security and reliability.

Qualifications

• 5+ years as Product Owner or digital product management delivering complex technology solutions.
• Hands-on API experience including defining API requirements, integrations, or API-oriented products.
• Proven ability to manage and prioritize a product backlog, write clear user stories, and drive sprint execution in Agile.
• Strong analytical and problem-solving skills using data, insights, and market feedback to guide decisions.

Responsibilities

• Own and drive the product vision, strategy, and roadmap for MCP capabilities in Schwab's developer portal.
• Define and prioritize the developer experience, including API docs, sandbox environments, authentication flows, onboarding, and self-service tooling.
• Collaborate with engineering, security, compliance, and design to deliver a scalable, secure portal.
• Lead discovery with third-party integrators and fintech partners to identify pain points and opportunities for portal enhancements.
• Establish and track developer-centric metrics and communicate outcomes to leadership.

Skills

Product Owner

API experience

Backlog management

Data-driven decisions

Stakeholder management

Communication skills

Product metrics

Education

Bachelor's degree

Job description

Your opportunity

Schwab Advisor Services (AS) is the industry leader in providing custody, trading, technology, and practice management services to independent advisory firms. Schwab serves approximately 16,000 individual RIA businesses with over $5 trillion in assets under management in accounts at Schwab. In Advisor Services, Registered Investment Advisors (RIAs) and their clients are at the center of everything we do. We have built our business on serving the needs of RIAs and advancing an industry that helps them and their clients thrive. This includes the third-party platforms that enable RIAs to run their businesses effectively.

What You’ll Do

• Own and drive the product vision, strategy, and roadmap for MCP capabilities in the Schwab's developer portal, ensuring the platform meets the evolving needs of third-party integrators, AI application builders, and fintech partners
• Define and prioritize the developer experience - including API documentation, sandbox environments, authentication flows, onboarding journeys, and self-service tooling - so that external developers can integrate quickly and confidently
• Develop a thorough understanding of Schwab's API capabilities and MCP architecture; serve as the connective tissue between internal platform teams and the external developer community
• Lead discovery and validation efforts with third-party integrators, fintech providers, and AI developers to identify friction points, unmet needs, and high-value portal enhancements
• Establish and track developer-centric success metrics - such as API adoption, integration velocity, developer satisfaction, and time-to-first-call - and communicate progress and outcomes to the Director and relevant stakeholders
• Partner closely with engineering, security, compliance, and design teams to deliver a scalable, secure, and reliable developer portal that reflects Schwab's standards for quality and trust
• Champion the voice of the external developer community, continuously gathering feedback and translating it into prioritized backlog items, user stories, and acceptance criteria
• Collaborate cross-functionally to ensure the developer portal aligns with enterprise API strategy, MCP roadmap priorities, and the broader advisor technology ecosystem
• Stay current on generative AI trends, agent frameworks, and the tooling that AI application developers rely on, proactively identifying opportunities to evolve the portal to support these use cases

We Believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full time basis without employer sponsorship.

What you have

Required Experience & Skills

• 5+ years of experience as a Product Owner or in digital product management, with a demonstrated ability to deliver complex technology and business solutions
• Hands-on experience working with APIs, including defining API requirements, supporting integrations, or delivering API-oriented products
• Proven ability to manage and prioritize a product backlog, write clear user stories and acceptance criteria, and drive sprint execution in an agile environment
• Strong analytical and problem-solving skills, with experience using data, customer insights, and market feedback to guide product decisions and measure success
• Effective stakeholder management and communication skills, with the ability to synthesize input from diverse partners and align teams around shared priorities
• Excellent written and verbal communication skills, including the ability to present product plans, progress updates, and business cases clearly to internal audiences
• Experience developing product metrics and adoption frameworks to measure and communicate product value
• Bachelor's degree required

Preferred Qualifications

• Direct experience with Schwab Advisor Center capabilities and advisor workflows preferred
• Experience with MCP, platform, or workflow-orchestration products that serve multiple customer segments or partner ecosystems
• Familiarity with fintech or financial services technology platforms

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance