Sr. Manager Database Platform

CCC Intelligent Solutions; Chicago (IL); Hybrid; USD 137,000 - 200,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Health insurance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan

Employee Resource Groups

Job summary

CCC Intelligent Solutions is seeking a Senior Manager to lead a diverse data-engineering team in Chicago on a hybrid model. You will architect, build, and maintain data technologies essential for mission-critical applications, with 24x7 on-call rotation and incident management.

Responsibilities include strategic leadership, vendor collaboration, and hands-on data engineering, including AI-driven task automation and performance optimization of data stores.

Qualifications

• Requires a Bachelor's degree or equivalent in a related field and 12+ years of information systems experience in a large enterprise environment.
• Minimum 5+ years in a technical team lead role with 5+ direct reports.
• Strong problem-solving and cross-functional collaboration skills.
• Experience with database upgrades, patch management, SOC controls, and disaster recovery.

Responsibilities

• Lead a team of 3+ direct reports and offshore resources.
• Collaborate with vendors and internal teams to ensure operational objectives are met.
• Prioritize tasks, resolve complex problems, and contribute to strategy discussions.
• Oversee documentation for data stores, production support, and end-users.
• Automate deployment and monitoring with SRE/DevOps teams and expand AI usage.

Skills

Team leadership

Problem-solving

Communication

On-call incident handling

AI tooling awareness

Education

Bachelor's degree or equivalent

Tools

Microsoft SQL Server

AWS Aurora/RDS

Azure

SQL tuning

Cloud databases

Job description

Salary range is: $136,885.10 - $200,000.00. This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

CCC is looking for a Senior Manager that will lead a team of diversely skilled database engineers who architect, build, and maintain various data technologies for the company. This position is based in Chicago on a hybrid model.

This role is key to mission-critical business applications that require 24x7 on-call team rotation, incident management, change management and identifying key process methods for efficient delivery of service.

Key Responsibilities

• Manage/lead a team of 3+ direct reports as well as a team offshore resources
• Work closely with vendors to maintain and manage solid working relationships
• Act as senior technical resource, prioritize tasks, resolve complex problems, and participate in strategy discussions
• Resource management and training of the team
• Create and maintain appropriate documentation for data stores, production support and end-users.
• Collaborate with Operations and Product Development teams as well as Data Architects to assure adherence to operational objectives.
• Approximately 40% team leadership, 30% hands on, 30% operations support
• Collaborative with the SRE and DevOps teams to automate deployment and monitoring of the CCC data ecosystem
• Leverage AI and grow the data teams usage of it to automate daily tasks
• Make recommendations on how to reduce hosting complexity/improve operational agility and efficiency

Requirements

• Bachelor's degree or combination of work experience and technical certifications
• 12+ years of information systems experience in a large enterprise systems environment supporting mission-critical systems and applications
• 5+ years in a technical team lead role of 5 resources or more - Management skill set and long term operational experience
• Excellent problem-solving skills across multiple disciplines
• Demonstrated ability to learn and apply new technologies quicklyExperience with complex system integration projects
• Experience in managing database upgrades and patch management
• Previous experience with managing SOC controls
• Solid experience with system monitoring and management software
• Previous experience with disaster recovery and recovering complex environments
• Excellent problem solving and troubleshooting skills
• Excellent verbal and written communication skills

Required Technical Qualifications

• 8 + years of demonstrated experience in Microsoft SQL server
• 5+ years' experience using cloud-based database technologies such as AWS Aurora, AWS RDS, Azure PaaS and Hyperscale,
• 5+ years' experience in Microsoft Azure and/or AWS cloud
• Experience managing large OLTP databases at scale
• Has maintained and monitored hundreds of SQL Server installations

Interview Policy & Privacy Notice

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

About CCC's Commitment to Employees

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

Benefits

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact [phone].