Sr Manager Customer Supply Chain

Abbott Laboratories; Alameda (CA); On-site; USD 149,000 - 297,000; Full time

Job summary

Abbott is seeking a Senior Manager, Customer Supply Chain to own supply chain operations for assigned product lines and value streams in Alameda, CA. The role leads managers and contributors across demand planning, lifecycle planning, purchasing, production scheduling, inventory, and logistics, driving performance and cost efficiency.

The position requires 12+ years in supply chain, 7+ years in leadership, and 5+ years in medical devices, with up to 25% travel.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 12 years progressive experience in Supply Chain management.
• Minimum 7 years leading Supply Chain teams.
• Minimum 5 years in the Medical Device industry.
• Minimum 7 years of experience with supply chain software and systems.
• Experience leading global supply chain organizations and regulatory compliance.

Responsibilities

• Provide leadership across the organization to drive process improvements and achieve objectives.
• Lead and develop Supply Chain managers by setting goals and coaching.
• Foster a culture of continuous improvement and cross-functional collaboration.
• Develop plans to optimize resources, service levels, and inventory.
• Direct teams to ensure timely product delivery and cost-effective operations.
• Develop and manage the Supply Chain budget for value streams and product lines.
• Recruit and retain a diverse, high-performing team while ensuring a safe environment.
• Ensure FDA regulatory compliance and alignment with company policies.

Skills

Leadership

Cross-functional teamwork

Strategic planning

Process improvement

Cost efficiency

Education

Bachelor's degree

Master's degree

Tools

ERP systems

SCM software

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is an onsite opportunity within the Abbott Diabetes Care Division in Alameda, California. We are helping people with diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is committed to delivering innovative products, superior quality, and exceptional support to customers worldwide. Continuous glucose monitoring is transforming diabetes management, and our Procurement team plays a critical role in enabling innovation, supply continuity, and cost competitiveness across our portfolio.

The Senior Manager, Customer Supply Chain is responsible for

owning supply chain operations for assigned product lines and value streams through the leadership of managers and, where applicable, individual contributors. This role oversees key supply chain functions including demand planning, product lifecycle planning, purchasing, production scheduling, inventory management, customer service, freight and logistics, and warehouse efficiency. The position is also responsible for managing performance metrics and scorecards to measure and drive supply chain effectiveness.

Up to 25% travel, including domestic and international

This is an onsite opportunity in Alameda, CA.

What You’ll Work On

• Provide leadership and partner with key stakeholders across the organization to drive process improvements and achieve business objectives.
• Lead and develop Supply Chain managers by setting aligned goals, providing coaching, and managing execution against annual operating plans.
• Foster a culture of continuous improvement, professional development, cross-functional collaboration, and accountability.
• Develop and communicate plans that optimize resources, maintain service levels, and ensure appropriate inventory to support business needs.
• Direct teams, remove obstacles, and implement efficient processes to ensure timely product delivery and cost-effective operations across workforce planning, inventory management, purchasing, and systems utilization.
• Review and assess team recommendations; develop, communicate, and implement annual plans for assigned product lines.
• Develop and manage the Supply Chain budget for assigned value streams and product lines.
• Identify and implement opportunities to maximize synergies across global operations.
• Recruit, develop, and retain a diverse, high-performing team while maintaining a safe and professional work environment.
• Ensure compliance with FDA regulations, applicable regulatory requirements, company policies, and operating procedures, while fostering positive collaboration with employees, customers, contractors, and vendors.

Required Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, a related field, or an equivalent combination of education and relevant work experience.
• Minimum 12 years of progressive experience in Supply Chain management.
• Minimum 7 years of experience leading and developing Supply Chain teams.
• Minimum 5 years of experience in the Medical Device industry.
• Minimum 7 years of experience utilizing Supply Chain software and systems.
• Experience leading global supply chain organizations, including policy and procedure development, strategy execution, regulatory compliance, quality systems, and product lifecycle planning.
• Experience working in a complex, cross-functional, and multi-divisional business environment preferred.
• Demonstrated ability to work effectively in a highly matrixed and geographically diverse organization.
• Strong leadership skills with the ability to set direction, drive accountability, and provide constructive coaching and feedback.
• Proven ability to build collaborative relationships and deliver business results through others.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines.
• Excellent verbal and written communication skills, with the ability to influence and communicate effectively at all levels of the organization.
• Strong organizational, planning, prioritization, and follow-up skills.
• Demonstrated ability to drive execution and hold teams accountable to commitments and results.
• Ability to travel up to 25%, including international travel.

Preferred Qualifications

• Master’s Degree

The base pay for this position is $148,700.00 – $297,300.00. In specific locations, the pay range may vary from the range posted.