Sr Manager, Crisis Management (remote)

US Foods; Rosemont (IL); Remote; USD 95,000 - 155,000; Full time

Job summary

A leading food distributor is seeking a Sr Manager, Crisis Management to lead enterprise-wide crisis management efforts. This fully remote role requires 7+ years of related experience, project management skills, and proficiency in Microsoft Office. The compensation ranges from $95,000 to $155,000, along with a comprehensive benefits package including health insurance and retirement benefits.

Benefits

Health insurance

Retirement benefits

Paid time off

Employee stock purchase plan

Annual incentive plan bonus

Qualifications

• 7 years of experience in crisis management, business continuity, or related fields.
• Experience developing and conducting training courses, including tabletop exercises.
• Ability to prioritize, multi-task, work independently, and complete objectives.

Responsibilities

• Lead key crisis management and business continuity initiatives.
• Develop and maintain metric program including reporting and identifying trends.
• Conduct Business Impact Analysis (BIA) and Crisis Management assessments.

Skills

Crisis management experience

Business continuity experience

Project management

Critical thinking

Problem-solving skills

Communication skills

Microsoft Office Suite proficiency

Education

Bachelor’s degree in International Events and Affairs or related field

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Sr Manager, Crisis Management is responsible for leading the Crisis Management efforts enterprise wide under the direction of the Sr Director, Business Continuity Management. The role is responsible for the development and maintenance of key program elements including training, planning, exercising, and crisis event coordination.

Flexible Work Policy: The work for the Sr Mgr Crisis Management position is 100% remote anywhere in the United States except Hawaii or United States Territories.

RESPONSIBILITIES

• Act as the project manager for key crisis management and business continuity initiatives.
• Develop and maintain the metric program which includes reporting and identifying trends and gaps.
• Audit and identify enhancements for crisis management, and at times business continuity plans, to ensure compliance with US Foods policy and standards.
• Develop policies, standards, procedures and training and awareness materials.
• Conduct Business Impact Analysis (BIA) and Crisis Management assessments.
• Develop and coordinate business continuity and crisis management exercises.
• Manage the crisis prevention travel program to ensure associates are aware of risks, cognizant of the proper mitigation measures, and prepared to act accordingly in the face of an incident.
• Manage the crisis prevention special events and meetings program to identify risks, audit the existing processes and preparedness needs as warranted by the type of event, attendees, venues, and location.
• Drive departmental training strategy across the enterprise (in-person, video, e-learning, and tabletop exercises).
• Oversight of equipment, systems, and content of portal site(s).
• Manage the Crisis and Resilience Center.
• Conduct market risks analysis and identify key department stakeholders (police. emergency services, intelligence community, market municipal politicians, health and international governmental agencies.
• Support during crisis events to include organizing calls, coordinating updates and ensuring the activation of plans.

SUPERVISION

• Supervisor, Crisis and Resiliency Center (CRC) and oversee CRC operations.

RELATIONSHIPS

• Frontline leaders and managers in all departments
• All associates from a support capability
• Global department partners and vendors

WORK ENVIRONMENT

• Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• 7 years of experience in crisis management, business continuity, or related fields
• Experience developing and conducting training courses, including tabletop exercises.
• Project management experience.
• Critical thinking and problem-solving skills
• Ability to prioritize, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
• Good written and oral communication skills with the ability to collaborate with peers and management, as well as interact effectively with stakeholders at all levels of the organization.
• Ability to think and act decisively under pressure.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
• Travel up to 10%

EDUCATION

• Bachelor’s degree in International Events and Affairs, Emergency Management, IT, or a related field or equivalent experience required, Master’s degree preferred.

PREFERRED QUALIFICATIONS

Experience in intelligence analysis, threat intelligence, or related field(s).

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $95,000 - $155,000

***EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***